Kingwood Memory and Assisted Living
Families consistently rate this highly — reviewers highlight compassionate, family-oriented care. Schedule a visit to confirm the fit.
based on 18 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate, family-like atmosphere and excellent staff retention. However, because of a recent serious allegation regarding resident safety and staff conduct, families should conduct an in-person visit and ask specific questions about current staffing culture and safety protocols.
Google Reviews
Google Reviews
18 reviews on Google“Families considering Kingwood Memory and Assisted Living can expect a highly compassionate, family-like environment where long-term staff members are frequently praised for their dedication. While the majority of reviewers highlight the loving care and strong leadership from the director, one recent review raises serious allegations regarding safety and staff conduct that should be investigated.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-oriented care
- Low staff turnover rate
- Strong, accessible leadership
- Engaging communal dining and activities
Concerns
- Allegations of unsafe environment and poor staff treatment
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
The owner provides personalized, empathetic responses that frequently acknowledge specific family members or the emotional weight of the reviews. While some responses use recurring phrases about 'privilege' and 'blessings,' they generally reflect the specific sentiment of the reviewer.
Questions for Your Tour
- 1Since the community is so small and intimate, how do you ensure each resident receives personalized attention during mealtimes?
- 2We noticed how much the leadership engages with the community; how often can we expect to interact with the owners or management?
- 3What kind of daily activities or group outings are planned to keep the residents socially engaged and active?
- 4With such a small number of residents, how do you manage staffing levels during the night or on weekends to ensure everyone is safe and cared for?
- 5How does the staff approach care and communication to ensure every resident feels respected and well-treated?
- 6In the event of a sudden medical emergency, what is the specific protocol for contacting both the family and emergency services?
Personalized based on this facility's data
Key Review Excerpts
“He was a part of their family for the last 3 years of his life and I can’t say enough about how Pat and her staff cared for him through many challenges and loved him until he took his and his last breath.”
“She is only a phone call or text away when I need her guidance.”
“The staff has a very low turn over rate which allows the staff and residents to have a personal relationship.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection on August 08, 2024, showed no new violations. Historical records from July 2019 indicate past issues regarding fire safety ratings and gas line documentation, all of which were marked as corrected.
Jul 11, 2019Routine
Health Code (1 violations) | Life Safety Code (2 violations)
The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.
The facility failed to comply with Chapter 3</strong>3, Existing Residential Board and Care Occupancies.
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
Ownership & Operations
Who Operates This Facility
Dsl Interest Lp
for profit
PAT STEIGLER-CARTRIGHT
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit kingwoodmemorycare.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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