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Nursing HomeMedicaid

Lakeside Post Acute

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

6270 W 38th Ave, Barths · Wheat Ridge, CO 8003378 bedsLicensed & Active
Source: CO CDPHE — view official record
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 64 Google reviews

5
4
3
2
1
Lakeside Post Acute Nursing Home in Wheat Ridge, CO — Street View
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What this means for your family

Lakeside Post Acute shows significant inconsistency in care quality. While some families report successful rehabilitation outcomes, there are recurring, serious allegations regarding understaffing and poor communication. If you consider this facility, we strongly recommend conducting an unannounced visit to observe staff-to-resident interactions and asking for a direct meeting with the current administrator to discuss how they handle family grievances.

Google Reviews

Google Reviews

64 reviews on Google
Lakeside Post Acute receives highly polarized feedback, with some families praising the facility for successful rehab outcomes and compassionate nursing, while others report severe neglect and unprofessional conduct. Critical concerns frequently involve understaffing, poor communication with families, and hygiene issues, leading to a deeply divided reputation. Potential families should be aware of these significant inconsistencies in care quality and staff responsiveness.

Quality Themes

Tap a score for details
Food3.0Staff4.0Clean3.0Activities6.0Meds2.0MemoryN/AComms2.0ValueN/A

Strengths

  • Effective physical therapy and rehabilitation services
  • Select nursing and CNA staff described as compassionate
  • Responsive to specific administrative complaints when escalated
  • Cleanliness protocols during the pandemic

Concerns

  • Severe understaffing and slow response times (mentioned by 7 reviewers)
  • Poor communication and lack of transparency with families (mentioned by 5 reviewers)
  • Hygiene issues and failure to assist with basic personal care (mentioned by 5 reviewers)
  • Rude, unprofessional, or dismissive staff behavior (mentioned by 6 reviewers)
  • Medication management errors and delays (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(4)'18(7)'20(7)'22(4)'24(6)'26(9)

Distribution · 69 analyzed

5
29
4
6
3
2
2
0
1
32

How They Respond to Reviews

77%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given that staffing levels can fluctuate, what specific protocols do you have in place to ensure call lights are answered promptly and personal care needs are met consistently?
  • 2I noticed that communication is a high priority for our family; what is your formal process for updating family members on changes in care or health status, and who is our primary point of contact?
  • 3How does your team manage medication administration to ensure accuracy and prevent delays, especially during shift changes?
  • 4I see that the facility has a strong reputation for physical therapy; how do you integrate those rehabilitation goals into the resident's daily routine outside of scheduled sessions?
  • 5What steps are you taking to improve the dining and mealtime experience to ensure residents receive the assistance and nutrition they need?
  • 6I appreciate that the facility has been responsive to administrative concerns in the past; what is the best way for us to escalate any issues we might encounter to ensure they are addressed quickly?

Personalized based on this facility's data


Key Review Excerpts

The staff is excellent; nursing, cnas, kitchen, administration and maintenance. The building is old and they're often understaffed but the treatment we receive is excellent.

Long-term resident's family · 2018★★★★

The staff was very caring and responsive. After a very long time, due to her terminal health issues, and only being in her 50’s, she was finally able to go home as she got so much better.

Family member · 2022★★★★★

I witnessed nurses yelling at patients and belittling them on several occasions. Do not send your loved ones here!

Rehab patient · 2021☆☆☆☆
Source: 64 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
63%
Registered nurses for medical care
Total Nursing
3.16hrs
77%
All nurses + aides combined
Staff Turnover
60%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Worse Than Avg

2

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
19.4%
CO
21.7%
Jefferson
16.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CO
93.6%
Jefferson
85.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.4%
Better than Avg
Here
3.4%
US
15.3%
CO
14.4%
Jefferson
12.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.3%
Better than Avg
Here
3.3%
US
14.4%
CO
13.8%
Jefferson
11.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.9%
Better than Avg
Here
8.9%
US
15.4%
CO
20.0%
Jefferson
19.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.0%
Better than Avg
Here
10.0%
US
19.5%
CO
11.3%
Jefferson
19.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
81.8%
CO
76.3%
Jefferson
74.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.7%
Better than Avg
Here
95.7%
US
79.7%
CO
75.6%
Jefferson
72.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CO
1.5%
Jefferson
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
2penalties
Above state avg (8.8)
5 complaint-triggered
$14,058 in fines

Families have filed complaints resulting in deficiencies for resident protection from abuse and neglect, accident prevention, and improper discharge procedures. The facility shows recurring problems with safety hazards, fire safety systems, medication management, and infection control across multiple surveys from 2021-2025. While most issues appear to be corrected after identification, the pattern of repeated safety and care concerns, combined with complaint-triggered investigations, suggests ongoing challenges with consistent quality care.

Mar 26, 2026Complaint
1
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Dec 5, 2025Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Feb 12, 2025Complaint
1
0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 21, 2024Complaint
1
0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Jul 2, 2024Routine
22
0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0911Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Jul 2, 2024Complaint
1
0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Federal Penalties

Fine

Feb 12, 2025

$9,235

Fine

Oct 21, 2024

$4,823

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

8total
4deficiencies
Dec 5, 2025Complaint
N/A0000 & 0600

A survey for Incident #2573657 and Incident #2612814 was conducted on 10/14/25 to 12/5/2025. One deficiency was cited.The actual survey exit was 10/14/25. Per AHFSA guidance from CMS on 11/17/25, the survey end date has been adjusted to the date the CMS-2567 was issued to the provider, on 12/5/25. Based on observations, record review and interviews, the facility failed to ensure one (#3) of four residents were kept free from physical abuse out of six sample residents.Specifically, the facility failed to protect Resident #3 from physical abuse by Resident #4.Findings include:I. Facility policy and procedureThe Abuse, Neglect, Exploitation and Misappropriation Prevention Program policy, revised April 2021, was provided by the nursing home administrator (NHA) on 10/9/25 at 10:05 a.m. It read in pertinent part,“Residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or physical abuse, and physical or chemical restraint not required to treat the resident’s symptoms.“The resident abuse, neglect and exploitation prevention program consists of a facility-wide commitment and resource allocation to support protecting residents from abuse, neglect, exploitation or misappropriation of property by anyone; developing and implementing policies and protocols to prevent and identify abuse or mistreatment of residents neglect of residents and/or theft, exploitation or misappropriation of resident property; provide staff orientation and training/orientation programs that include topics such as abuse prevention, identification and reporting of abuse, stress management and handling verbally or physically aggressive resident behavior; implementing measures to address factors that may lead to abusive situations; identifying and investigating all possible incidents of abuse, neglect, mistreatment, or misappropriation of resident property and protecting residents from any further harm during investigations.”II. Incident of physical abuse between Resident #3 and Resident #4 on 6/21/25A. Facility investigationThe facility’s abuse investigation, dated 6/21/25, documented that at approximately 8:15 p.m. Resident #3 and Resident #4 were in the smoking patio area when a ver..

May 22, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Feb 12, 2025Complaint
N/A0000 & 0689

A survey, prompted by Incidents #38947, #39015, #39016, #39108, #39158 and #39211, was completed on 2/10/25 to 2/12/25. One deficiency was cited. Based on record review and interviews, the facility failed to ensure that one (#1) of four residents out of eight sample residents received adequate supervision and facility-assisted devices to prevent elopement.Specifically, the facility failed to provide Resident #1 the supervision necessary to prevent elopements. These facility failures created a situation with the likelihood of serious harm to the resident' s health and safety if not immediately corrected.Resident #1 was admitted to the facility on 4/9/24 with a diagnosis of bipolar disorder (major mental illness), adult failure to thrive, cocaine dependence and alcohol dependence. A wander/elopement risk evaluation was completed upon the resident' s admission on 4/9/24 and revealed Resident #1 had no previous elopement attempts and was not at risk for eloping or wandering. However, Resident #1 had an emergency court-appointed guardian who requested the resident not leave the facility without supervision due to her mental illness and substance-seeking behaviors.On 1/10/25 at approximately 10:25 a.m. Resident #1 left the facility unsupervised when the receptionist buzzed someone out the front door and failed to see Resident #1 following behind the other person leaving the facility.After actively searching for the resident and notifying the resident' s guardian about the resident' s elopement, Resident #1 was located by the resident' s guardian at 12:45 p.m. near a homeless shelter approximately five miles from the facility and the facility' s driver picked up the resident and returned her to the facility.-The facility placed Resident #1 on 15-minute checks upon her return to the facility, however, this intervention proved to be ineffective as Resident #1 eloped a second time, four hours after returning to the facility.On 1/10/25 at 5:17 p.m., despite the facility initiating and conducting 15-minute checks on Resident #1, the resident eloped from the facility a second time when a nurse buzzed the resident out the facility door after failing to check the camera to see who was being buzzed out the door. The facilit..

Dec 9, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Nov 25, 2024Follow-up
N/A0000 & 9999

*** CITATION TEXT NOT FOUND *** A document revisit was completed with all deficiencies being corrected. No other deficiencies were cited and no response is needed.

Nov 25, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Oct 21, 2024Complaint
N/A0000 & 0622

A survey prompted by #CO37728 and #CO38014 was conducted on 10/21/24. One deficiency was cited. Based on interviews and record review, the facility failed to ensure residents were permitted to remain in the facility and not transfer or discharge for one (#1) of three residents reviewed for discharge planning out of eight sample residents.Specifically, the facility failed to provide Resident #1 with an appropriate discharge process.Findings include:I. Facility policy and procedureThe Transfer or Discharge, Facility-Initiated policy, revised October 2022, was provided by the nursing home administrator (NHA) on 10/21/24 at 1:15 p.m. It read in pertinent part,"If the facility does not permit a resident' s return to the facility (initiates a discharge) based on inability to meet the resident' s needs, the facility will notify the resident, and/or his or her representative in writing of the discharge, including notification of appeal rights."A post-discharge plan is developed for each resident prior to his or her transfer or discharge. This plan will be reviewed with the resident, and/or his or her family, at least twenty-four (24) hours before the resident' s discharge or transfer from the facility."Sufficient preparation and orientation for the resident prior to an immediate facility-oriented transfer or discharge includes explaining to the resident where he/she is going and why, and taking steps to minimize his/her anxiety or depression (working with the resident, representative, or family to ensure that the resident' s belongings will be taken care of and transferred to the new location as needed/requested, and ensuring that staff recognize characteristic resident reactions identified during assessment and care planning)."Documentation of Facility-Initiated Transfer or Discharge"When a resident is transferred or discharged from the facility, the following information is documented in the medical record:-The basis for the transfer or discharge; and,-If the resident is being transferred or discharged because his or her needs cannot be met at the facility, documentation will include the specific resident needs that cannot be met and the facility' s attempt to meet..

Sep 16, 2024Follow-up
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lakeside Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Pacs Group

Chain Size

279 facilities nationwide

Chain avg rating: 2.9/5 · Rank 190 of 260

Ownership & Management

Owners

Centennial Master Tenant, LLC

Owner · Organization

100%

Providence Group Nh, LLC

Owner (parent company) · Organization

100%

Key personnel

Dergance, JeannaeContracted Managing EmployeeMcginn, MichelleW-2 Managing EmployeeApt, FrederickOfficer / DirectorHancock, MarkOfficer / DirectorJergensen, JoshuaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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