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Supported Living

Res-Care Washington INC (snohomish County)

Families consistently rate this highly — reviewers highlight caring and professional staff. Schedule a visit to confirm the fit.

18300 Cascade Ave S Suite 251, Seattle, WA 98188Licensed & Active
Source: WA DSHS — view official record
Google rating
4.3/5

based on 9 Google reviews

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Res-Care Washington INC (snohomish County) Supported Living in Seattle, WA — Street View
Street View

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What this means for your family

The facility has a strong reputation for having professional and educated staff members. Because most recent reviews lack descriptive text, families should conduct an in-person visit to verify the quality of care and facility maintenance.

Google Reviews

Google Reviews

9 reviews on Google
Families considering Res-Care Washington Inc can rely on a facility praised for its professional and caring staff. While most ratings are high, there is a single instance of a 1-star rating that lacks specific detail, making it difficult to assess specific service failures.

Quality Themes

Tap a score for details
FoodN/AStaff5.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Caring and professional staff
  • Educated and responsible personnel
  • High overall star rating

Rating Trends

Tap a year to see what changed

2344.02017(1)5.02021(1)5.02022(2)5.02023(1)1.02024(1)4.52025(2)5.02026(1)

Distribution · 9 analyzed

5
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How They Respond to Reviews

22%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1It’s wonderful to see how much the management values feedback from the community; how does the team use resident and family input to improve daily services?
  • 2The staff here seems very professional and educated; how do you ensure this high level of care remains consistent across all shifts?
  • 3What kind of daily activities or social outings do you organize to help residents stay engaged with the Snohomish County community?
  • 4In the event of a sudden medical change or an emergency during the night, what is the specific protocol for getting professional help to the resident?
  • 5How do the caregivers here personalize their approach to support each resident's specific daily routine and preferences?
  • 6What is the process for communicating important updates or changes in care from the staff to our family members?

Personalized based on this facility's data


Key Review Excerpts

One of the best living services in the county.The staff are caring,professional and educated in their profession.

Local Guide · 2022★★★★★
Source: 9 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

3total
7deficiencies
Jan 21, 2025Investigation

Investigation involved allegations of a blister of unknown origin on a client's hand. Staff failed to follow 'Policy 7.6: Pressure Sore Protocol' and documented incomplete information regarding the injury.

Client health services supportWAC 388-101D-0150

The provider failed to properly document and monitor skin breakdown for 1 client, resulting in insufficient documentation and inappropriate administration of a steroid ointment on an open wound.

May 3, 2024Inspection

The facility claimed documentation showed alarms were checked, but on-site inspection proved they were not functioning correctly at the time of the visit.

Physical and safety requirementsWAC 388-101D-0170

Provider failed to ensure safety requirements were met for Client 1, resulting in a non-functional front door alarm and a bedroom window that was blocked by a stopper that could not be easily removed, creating an emergency exit hazard.

Feb 8, 2024Investigation

There is a follow-up letter dated 05/03/2024 indicating all listed deficiencies were corrected.; This page appears to be the final page of a Plan of Correction document, containing the signature of the Administrator/Executive Director (Les Panke) dated 2/9/24, and procedures for monitoring implementation. No specific deficiency details, WAC codes, or facility information are visible on this page.

Storage of medicationsWAC 388-101D-0330Corrected Feb 8, 2024

Medications were not secured; a closet door was open with a key in the knob, and an unlocked medication box containing narcotics was accessible.

Client health services supportWAC 388-101D-0150Corrected Feb 8, 2024

Staff failed to follow proper procedures for gastrostomy tube (g-tube) dressing changes, did not use clean technique, and failed to report skin redness/breakdown.

Implementation of the individual instruction and support planWAC 388-101D-0220Corrected Feb 8, 2024

Provider failed to provide full assistance with hygiene (dried/wet nasal mucus) and failed to ensure client's scheduled walks were completed or documented.

Physical and safety requirementsWAC 388-101D-0170Corrected Feb 8, 2024

Environment was not safe; client consumed non-edible items (wood, paint) due to damage in the home that was not repaired.

Positive behavior supportWAC 388-101D-0400Corrected Feb 8, 2024

Staff failed to follow the Positive Behavior Support Plan (PBSP) during self-injurious behavior and ingestion of non-edible substances.

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References & Resources

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