Lake Park Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise strong physical and occupational therapy team. Still worth an in-person visit.
based on 59 Google reviews
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What this means for your family
This facility's physical therapy department is frequently praised, making it a potential option for short-term rehab if the patient is relatively independent. However, given the persistent, severe reports of neglect and communication failures, we strongly advise families to conduct unannounced visits on weekends and evenings to verify the actual level of care and staffing.
Google Reviews
Google Reviews
59 reviews on Google“Lake Park Nursing and Rehabilitation Center receives highly polarized feedback, with some families praising the physical therapy team and specific staff members, while others report severe neglect, poor communication, and hygiene issues. While recent positive reviews highlight improvements in care and leadership, a recurring pattern of complaints regarding understaffing, lack of responsiveness, and inadequate basic care persists over many years. Families considering this facility should be aware of these significant inconsistencies in the quality of care provided.”
Quality Themes
Tap a score for detailsStrengths
- Strong physical and occupational therapy team
- Some highly dedicated and compassionate individual staff members
- Clean, well-maintained facility environment (noted in positive reviews)
- Helpful and informative admissions and social work staff
Concerns
- Chronic understaffing and slow response times (mentioned by 9 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 6 reviewers)
- Inadequate basic care (feeding, hygiene, and medication management) (mentioned by 8 reviewers)
- Unprofessional or dismissive administrative leadership (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high staffing rating, how do you ensure that staff are consistently available to assist residents with personal care needs like hygiene and feeding throughout the entire day?
- 2I noticed some feedback regarding communication; what is the best way for our family to stay in touch with the nursing team and receive timely updates on our loved one's condition?
- 3Since the physical and occupational therapy teams are highly regarded here, how do you integrate those services into a resident's daily routine to help maintain their mobility?
- 4What specific protocols are in place to ensure medication management is accurate and timely, especially during shift changes?
- 5How does the facility handle urgent medical concerns or emergencies during evening and weekend hours when administrative staff may not be on-site?
- 6What opportunities are available for residents to engage in social activities or dining experiences that help them feel connected to the community at Lake Park?
Personalized based on this facility's data
Key Review Excerpts
“The PT team was fantastic. They stayed on top of me and supported me every step of the way. I made great progress because of them.”
“I recommend going there for special care like PT, speech etc , but it helps to be pretty independent.”
“My dad did a 3 week stay at Lake Park Nursing and Rehabilitation Center after he had a stroke. The care he received was wonderful. The staff were caring, engaging, and helpful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, triggering eight deficiencies including recent issues with wound care and ongoing problems with resident care and safety oversight. The facility shows recurring problems with basic resident care, nursing staffing, and building safety systems across multiple surveys. While most violations have been corrected, some recent deficiencies from January 2025 remain unresolved, suggesting persistent care quality concerns.
Jan 22, 2026Routine3
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Apr 24, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Oct 24, 2024Routine13
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies
Have an externally vented heating system.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Oct 24, 2024Complaint3
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nov 3, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 5, 2023Routine10
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Federal Penalties
Fine
Apr 24, 2025
$25,879
Fine
Nov 3, 2023
$8,745
Ownership & Operations
Who Operates This Facility
Lake Park Nursing and Rehabilitation Center
for profit
Chain Affiliation
Principle Long Term Care
44 facilities nationwide
Chain avg rating: 3.1/5 · Rank 24 of 44
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit lakeparkcare.com
Medicare data downloads
Original nursing home datasets
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