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Nursing HomeMedicaid Top Rated

La Salle County Nursing Home

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

1380 North 27th Road, Ottawa, IL 6135079 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 43 Google reviews

5
4
3
2
1
La Salle County Nursing Home Nursing Home in Ottawa, IL — Street View
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What this means for your family

This facility is highly regarded for its compassionate staff and clean, welcoming environment, making it a strong candidate for long-term care. Families should feel confident in the facility's ability to provide a warm, family-like atmosphere and engaging daily activities for their loved ones.

Google Reviews

Google Reviews

43 reviews on Google
La Salle County Nursing Home is consistently praised by families for its clean environment and compassionate, attentive staff. Reviewers frequently highlight the facility's welcoming atmosphere, engaging activities, and quality of care, with many noting that their loved ones feel content and well-supported.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0Activities9.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Engaging activities for residents
  • Welcoming and family-oriented atmosphere

Rating Trends

Tap a year to see what changed

234'16(1)'18(6)'20(2)'22(4)'24(8)'26(2)

Distribution · 73 analyzed

5
57
4
13
3
2
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With a 5-star staffing rating, how do you ensure that the high level of personal attention mentioned by families is maintained across all shifts?
  • 2Given that the facility has had 10 recent state violations, what specific steps or quality improvement plans have been implemented to address these findings?
  • 3I noticed the health inspection rating is a 3 out of 5; could you walk me through the facility's process for addressing and correcting the issues identified during those inspections?
  • 4The reviews frequently highlight the engaging activities here; could you share a sample calendar and explain how you tailor these programs to residents with different levels of mobility?
  • 5Since you have a 5-star CMS rating for staffing, how does your team coordinate with on-site medical staff to handle urgent health changes or emergencies during the night?
  • 6What is your philosophy on maintaining the 'family-oriented atmosphere' that current residents and their families seem to value so much?

Personalized based on this facility's data


Key Review Excerpts

The staff here are the most compassionate I've ever met. We also love how clean the home is, how happy the residents were.

Long-term resident's family · 2016★★★★★

The staff makes it like home for the residents. They act like you are all one big family. The food is great, physical therapy is on site, and they have various activities each day.

Long-term resident's family · 2019★★★★★

Not only do we believe mom was cared for with compassion, gentleness and patience but we also witnessed the staff’s interaction with many of the other residents. The home is clean, food is good but most importantly the attitude of the entire staff

Short-term resident's family · 2023★★★★★
Source: 43 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.99hrs
OK
Registered nurses for medical care
Total Nursing
3.70hrs
90%
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
21%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.9%
Better than Avg
Here
1.9%
US
12.1%
IL
52.5%
La salle
50.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility63.1%
Worse than Avg
Here
63.1%
US
93.4%
IL
90.0%
La salle
93.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.8%
Better than Avg
Here
3.8%
US
15.5%
IL
21.8%
La salle
12.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.9%
Worse than Avg
Here
28.9%
US
19.4%
IL
21.1%
La salle
24.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
95.5%
IL
91.8%
La salle
92.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
15.3%
IL
15.9%
La salle
13.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility24.7%
Worse than Avg
Here
24.7%
US
81.8%
IL
69.0%
La salle
75.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.5%
Better than Avg
Here
88.5%
US
79.8%
IL
63.1%
La salle
62.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IL
2.4%
La salle
3.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
4penalties
Near state avg (12.0)
6 complaint-triggered
$146,063 in fines

Families filed complaints that led to deficiencies in accident prevention, care planning, and resident protection, with recurring issues in nutrition and dietary services, medication management, and fire safety systems appearing across multiple surveys. While all deficiencies show correction dates, the pattern of repeated problems in core care areas like meal planning and pharmacy services suggests ongoing operational challenges that families should discuss during visits.

Feb 10, 2025Complaint
1
0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Aug 15, 2024Routine
19
0692Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0868Potential for harm · WidespreadCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0881Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0018Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0926Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Mar 13, 2024Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 3, 2023Complaint
2
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Aug 18, 2023Routine
11
0761Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0809Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0930Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper storage of liquid oxygen.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Jul 5, 2023Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Aug 6, 2025

$118,080

Payment Denial

Aug 6, 2025

27-day denial

Fine

Aug 15, 2024

$27,983

Payment Denial

Aug 15, 2024

9-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

La Salle County Nursing Home

Organization Type

government

Ownership & Management

Owners

Mejia, Eliana

Owner

Mejia, Eliana

Owner (parent company)

Reynolds, Brittany

Owner (parent company)

Key personnel

Reynolds, BrittanyManaging Control - Governing BodyReynolds, BrittanyOfficer / DirectorLasalle County Board OfficeManagerMejia, ElianaManagerMejia, ElianaAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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