Kitsap Tenant Support Services, INC (kitsap)
Reviewer concerns include unreliable scheduling and caregiver no-shows (mentioned by 2 reviewers) — investigate before committing.
based on 10 Google reviews
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What this means for your family
While some clients have had positive experiences with individual caregivers, the recurring issues with scheduling and administrative reliability are a significant concern. If you choose this service, ensure you have a clear contingency plan for when caregivers fail to show up and maintain direct communication with the office to verify your schedule.
Google Reviews
Google Reviews
10 reviews on Google“Kitsap Tenant Support Services receives highly polarized feedback, with some clients praising individual staff members while others report significant operational failures. The primary criticisms focus on consistent scheduling errors and unreliable caregiver attendance, which have caused ongoing frustration for long-term clients.”
Quality Themes
Tap a score for detailsStrengths
- Individual staff members described as friendly and hardworking
- Professional demeanor from specific care providers
Concerns
- Unreliable scheduling and caregiver no-shows (mentioned by 2 reviewers)
- Poor office and administrative management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about how friendly and hardworking your individual caregivers are; how do you ensure that level of personal care remains consistent for every resident?
- 2What steps does the administrative team take to ensure that communication between the office and family members is clear and timely?
- 3How do you manage the daily care schedules to ensure that every resident receives their support at the exact time they need it?
- 4Can you tell us about some of the daily activities or social outings that help residents stay engaged with the community?
- 5In the event of a medical emergency or a change in health status during the night, what is the protocol for notifying the family and providing care?
- 6How does the management team support the staff to ensure that the high level of professionalism seen in your care providers is maintained day in and day out?
Personalized based on this facility's data
Key Review Excerpts
“Repeatedly care giver scheduled would not show up. Sub care givers included. Several different instances of care givers being unperfessional.”
“the schedulers screw up my schedule on a regular basis and I am really getting tired of this And now it seems it's getting worse they scheduled the caregivers and then they call either the day before or on the day the worker is suppose to be working with me and say that their unavailable”
“Friendly, professional, helpful, and hardworking. Brittney is amazeballs!”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Aug 21, 2024Investigation
This document is a follow-up letter confirming the correction of deficiencies previously identified in Compliance Determination 35025.
The Department found that previously cited deficiencies for this regulation were corrected.
Apr 24, 2024InspectionCleanReport
The department completed a certification evaluation and found no deficiencies.
Apr 12, 2024Dispute
This document is an IDR (Informal Dispute Resolution) results letter confirming the deletion of a previously cited WAC regulation.
Regulation was marked as corrected in a follow-up visit; citation deleted.
Jan 18, 2024Investigation
A follow-up inspection on 2024-05-02 confirmed that the deficiencies listed for WAC 388-101D-0060-1-e and WAC 388-101D-0205 were corrected.
Provider failed to implement policies and procedures for emergent situations regarding a client who sustained a serious fracture and experienced delayed medical care.
Provider failed to use the client's current individual support plan in the development of the individual instruction and support plan (IISP), placing the client at risk for falls.
Sep 14, 2023Dispute
This document is an IDR (Informal Dispute Resolution) scheduling letter regarding a Statement of Deficiencies dated August 22, 2023.
—Dispute
This document is a formal notification of the Informal Dispute Resolution (IDR) result regarding a Statement of Deficiencies (SOD) dated August 22, 2023.
No changes, citation remains as written.
Significant Editorial Change of Staff C updated to reflect Staff L on page 3 of the SOD, last paragraph.
—Dispute
This letter is an IDR (Informal Dispute Resolution) scheduling letter regarding a Statement of Deficiencies dated January 17, 2024. The IDR review meeting is scheduled for April 9, 2024.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit kitsaptenantsupportservicesinc.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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