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Assisted Living

Bay Pointe Assisted Living

Families consistently rate this highly — reviewers highlight warm, friendly, and attentive staff. Schedule a visit to confirm the fit.

966 Oyster Bay Court, Bremerton, WA 9831275 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.8/5

based on 46 Google reviews

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Bay Pointe Assisted Living Assisted Living in Bremerton, WA — Street View
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What this means for your family

Bay Pointe is highly regarded for its warm, community-focused environment and excellent food. However, if you are considering the Marine Courte memory care unit, we recommend scheduling a meeting with the leadership team to ensure their communication style aligns with your expectations, as some families have reported concerns regarding management professionalism.

Google Reviews

Google Reviews

46 reviews on Google
Bay Pointe Assisted Living is widely praised for its welcoming atmosphere, clean facilities, and attentive, friendly staff who treat residents like family. While the majority of families report high satisfaction with the care and activities provided, there are significant concerns regarding the management of the Marine Courte memory care unit, specifically involving unprofessional behavior by leadership.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities9.0Meds9.0Memory6.0Comms8.0ValueN/A

Strengths

  • Warm, friendly, and attentive staff
  • Clean and well-maintained facility
  • Engaging activities and scenic outings
  • Compassionate care for residents

Concerns

  • Unprofessional and hostile management in the memory care unit (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02016(1)4.52021(4)5.02022(6)4.92023(17)4.92024(7)5.02025(5)4.22026(9)

Distribution · 49 analyzed

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13 reviews posted between Oct 17, 2023Oct 18, 2023 · 13 were 5-star

How They Respond to Reviews

70%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how clean and well-maintained the facility looks; what is your team's routine for ensuring the common areas stay so inviting for residents?
  • 2We noticed the staff seems incredibly warm and attentive during our walk-through; how do you foster that culture of compassion among your caregivers?
  • 3We love the idea of the scenic outings mentioned in your community highlights; could you tell us more about what a typical week of activities looks like for the residents?
  • 4How does the care team handle medical emergencies or sudden changes in health during the overnight hours?
  • 5Since we are looking at long-term care, how do you ensure consistent, professional communication between the management team and the families of residents?
  • 6It is great to see that the ownership is so engaged with the community; how does the management team typically incorporate resident or family feedback into facility improvements?

Personalized based on this facility's data


Key Review Excerpts

The staff is AMAZING and they have taken the best care of him so far. Their food options are delicious too! If you are looking for a clean, community like family setting, with activities and great care, this is it.

Long-term resident's family · 2024★★★★

I especially appreciate that staff at every level of the facility wanted to engage my mom to help her feel less lonely, scared, and frustrated with her disease.

Memory care family member · 2026★★★★★

The issues began immediately when we arrived to get my father settled. The interactions that I had with the manager of the Marine Court building were nothing short of bizarre. He reprimanded my friend who was making simple observ

Memory care family member · 2026☆☆☆☆
Source: 46 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

4total
28deficiencies
Jan 31, 2025Inspection

This letter refers to an enclosed report (not provided) regarding complaint 164570. The TB testing issue is identified as a 'consultation' deficiency and does not require a plan of correction.

Tuberculosis Two step skin testingWAC 388-78A-2484

The facility failed to ensure 2 of 5 sampled staff had completed tuberculosis (TB) screening within three days of employment. The facility had already completed the processes prior to the date of inspection.

Jan 31, 2025Investigation

A follow-up inspection on 05/14/2025 indicated that deficiencies related to WAC 388-78A-2650-2 and WAC 388-78A-2650-3 were corrected.

Reporting fires and incidentsWAC 388-78A-2650Corrected Feb 6, 2025

The facility failed to report a car crash incident that required the evacuation of a resident to the department's Aging and Disability Services Administration.

Aug 22, 2023Fire

The inspection report dated 08/22/2023 confirms that all violations from the 07/18/2023 inspection were corrected.

Working Space and ClearanceIFC 604.3Corrected Aug 22, 2023

Electrical panels in the 2nd floor maintenance office are blocked with storage.

Power SupplyIFC 604.4.2Corrected Aug 22, 2023

Multiple power strips plugged into other power strips in the 2nd floor maintenance office.

Extension CordsIFC 604.5Corrected Aug 22, 2023

Extension cords in use at the activity patio and kitchen.

Penetrations - Maintaining ProtectionIFC 703.1Corrected Aug 22, 2023

Electrical room 145 has open conduits.

Duct and Air Transfer OpeningsIFC 706.1Corrected Aug 22, 2023

Unable to provide documentation for the last fire/smoke damper testing.

Testing and MaintenanceIFC 903.5Corrected Aug 22, 2023

Sprinkler report shows overspray in 3rd floor hallway, heads due for testing, and missing quarterly reports.

Extinguishers Weighing 40 Pounds or LessIFC 906.9.1Corrected Aug 22, 2023

Maintenance office fire extinguisher mounted above the 5-foot limit.

Inspection FrequencyNFPA 10Corrected Aug 22, 2023

Fire extinguisher in the mechanical room has expired maintenance tag (2022).

Circuit identification and AccessibilityNFPA 72Corrected Aug 22, 2023

Fire alarm circuit breaker missing required locking device in the 'ON' position.

Multiplug AdaptersIFC 604.4Corrected Aug 22, 2023

Unapproved multi-plug adapters in use at the activity patio and activity director's office.

InstallationIFC 604.4.3Corrected Aug 22, 2023

A power strip is dangling by its cord in the Elevator Mechanical room.

Unapproved conditionsIFC 604.6Corrected Aug 22, 2023

Broken receptacle cover in the care giving office.

Door OperationIFC 705.2.4Corrected Aug 22, 2023

Six sets of fire doors did not close or latch properly when tested.

Inspection, Testing and MaintenanceIFC 901.6Corrected Aug 22, 2023

Painted sprinkler head found in the dining room.

Extinguishing System ServiceIFC 904.12.5.2Corrected Aug 22, 2023

Facility unable to show annual and semi-annual service reports for kitchen suppression system.

Inspection, Testing and MaintenanceIFC 907.8Corrected Aug 22, 2023

Fire alarm report shows 2nd floor smoke detectors 63, 70, 73, and 78 did not activate.

ProceduresNFPA 10Corrected Aug 22, 2023

Class K extinguisher in kitchen was blocked; missing warning placard.

SignageNFPA 99-8Corrected Aug 22, 2023

Missing required oxygen storage signage.

Fire

Inspection on 07/29/2025 resulted in a 'Disapproved' status. A subsequent note states all violations noted during previous related inspection(s) have been corrected as of 10/04/2025.

Equipment RoomsIFC 315.2.3 2021

Facility failed to maintain mechanical room on 1st floor by room 112, combustible materials were stored in the room.

Operations, Inspection and MaintenanceIFC 606.3 2021 WAC 51-54A

Kitchen suppression system does not currently cover cooking appliances appropriately.

Owner's ResponsibilityIFC 701.6 2021

Failure to maintain fire-wall locations: 3rd floor storage room by room 318 (ceiling penetrations), 3rd floor maintenance closet by PPE room (wall penetrations), 2nd floor housekeeping room by room 205 (penetrations).

Testing and MaintenanceIFC 903.5 2021

Facility failed to provide annual forward flow test for backflow, fire department connection hydrostatic test, and PPE/Gloves room on 3rd floor across from room 305 had a recessed sprinkler head.

Extinguishing System ServiceIFC 904.13.5.2 2021

Facility failed to provide documentation showing kitchen suppression system second servicing.

Portable Fire Extinguishers - General RequirementsIFC 906.2 2021

Facility failed to maintain portable fire extinguisher on 2nd floor staff break room.

Occupancies Other Than Groups I-2 and I-3IFC 1019.3 2021 WAC 51-54A

Storage in 1st floor stair case; no sprinkler protection under staircase.

Fire Door Inspection and TestingNFPA 80

3rd floor laundry room by room 328, 3rd floor Crows Nest room, and 3rd floor elevator room door by room 311 are not latching.

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References & Resources

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