Bay Pointe Assisted Living
Families consistently rate this highly — reviewers highlight warm, friendly, and attentive staff. Schedule a visit to confirm the fit.
based on 46 Google reviews

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What this means for your family
Bay Pointe is highly regarded for its warm, community-focused environment and excellent food. However, if you are considering the Marine Courte memory care unit, we recommend scheduling a meeting with the leadership team to ensure their communication style aligns with your expectations, as some families have reported concerns regarding management professionalism.
Google Reviews
Google Reviews
46 reviews on Google“Bay Pointe Assisted Living is widely praised for its welcoming atmosphere, clean facilities, and attentive, friendly staff who treat residents like family. While the majority of families report high satisfaction with the care and activities provided, there are significant concerns regarding the management of the Marine Courte memory care unit, specifically involving unprofessional behavior by leadership.”
Quality Themes
Tap a score for detailsStrengths
- Warm, friendly, and attentive staff
- Clean and well-maintained facility
- Engaging activities and scenic outings
- Compassionate care for residents
Concerns
- Unprofessional and hostile management in the memory care unit (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 49 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; what is your team's routine for ensuring the common areas stay so inviting for residents?
- 2We noticed the staff seems incredibly warm and attentive during our walk-through; how do you foster that culture of compassion among your caregivers?
- 3We love the idea of the scenic outings mentioned in your community highlights; could you tell us more about what a typical week of activities looks like for the residents?
- 4How does the care team handle medical emergencies or sudden changes in health during the overnight hours?
- 5Since we are looking at long-term care, how do you ensure consistent, professional communication between the management team and the families of residents?
- 6It is great to see that the ownership is so engaged with the community; how does the management team typically incorporate resident or family feedback into facility improvements?
Personalized based on this facility's data
Key Review Excerpts
“The staff is AMAZING and they have taken the best care of him so far. Their food options are delicious too! If you are looking for a clean, community like family setting, with activities and great care, this is it.”
“I especially appreciate that staff at every level of the facility wanted to engage my mom to help her feel less lonely, scared, and frustrated with her disease.”
“The issues began immediately when we arrived to get my father settled. The interactions that I had with the manager of the Marine Court building were nothing short of bizarre. He reprimanded my friend who was making simple observ”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jan 31, 2025Inspection
This letter refers to an enclosed report (not provided) regarding complaint 164570. The TB testing issue is identified as a 'consultation' deficiency and does not require a plan of correction.
The facility failed to ensure 2 of 5 sampled staff had completed tuberculosis (TB) screening within three days of employment. The facility had already completed the processes prior to the date of inspection.
Jan 31, 2025Investigation
A follow-up inspection on 05/14/2025 indicated that deficiencies related to WAC 388-78A-2650-2 and WAC 388-78A-2650-3 were corrected.
The facility failed to report a car crash incident that required the evacuation of a resident to the department's Aging and Disability Services Administration.
Aug 22, 2023Fire18Report
The inspection report dated 08/22/2023 confirms that all violations from the 07/18/2023 inspection were corrected.
Electrical panels in the 2nd floor maintenance office are blocked with storage.
Multiple power strips plugged into other power strips in the 2nd floor maintenance office.
Extension cords in use at the activity patio and kitchen.
Electrical room 145 has open conduits.
Unable to provide documentation for the last fire/smoke damper testing.
Sprinkler report shows overspray in 3rd floor hallway, heads due for testing, and missing quarterly reports.
Maintenance office fire extinguisher mounted above the 5-foot limit.
Fire extinguisher in the mechanical room has expired maintenance tag (2022).
Fire alarm circuit breaker missing required locking device in the 'ON' position.
Unapproved multi-plug adapters in use at the activity patio and activity director's office.
A power strip is dangling by its cord in the Elevator Mechanical room.
Broken receptacle cover in the care giving office.
Six sets of fire doors did not close or latch properly when tested.
Painted sprinkler head found in the dining room.
Facility unable to show annual and semi-annual service reports for kitchen suppression system.
Fire alarm report shows 2nd floor smoke detectors 63, 70, 73, and 78 did not activate.
Class K extinguisher in kitchen was blocked; missing warning placard.
Missing required oxygen storage signage.
—Fire
Inspection on 07/29/2025 resulted in a 'Disapproved' status. A subsequent note states all violations noted during previous related inspection(s) have been corrected as of 10/04/2025.
Facility failed to maintain mechanical room on 1st floor by room 112, combustible materials were stored in the room.
Kitchen suppression system does not currently cover cooking appliances appropriately.
Failure to maintain fire-wall locations: 3rd floor storage room by room 318 (ceiling penetrations), 3rd floor maintenance closet by PPE room (wall penetrations), 2nd floor housekeeping room by room 205 (penetrations).
Facility failed to provide annual forward flow test for backflow, fire department connection hydrostatic test, and PPE/Gloves room on 3rd floor across from room 305 had a recessed sprinkler head.
Facility failed to provide documentation showing kitchen suppression system second servicing.
Facility failed to maintain portable fire extinguisher on 2nd floor staff break room.
Storage in 1st floor stair case; no sprinkler protection under staircase.
3rd floor laundry room by room 328, 3rd floor Crows Nest room, and 3rd floor elevator room door by room 311 are not latching.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit cogirusa.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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