King Manor Care and Rehabilitation Center
Strong Medicare quality ratings; families often praise clean, well-maintained environment. Still worth an in-person visit.
based on 83 Google reviews
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What this means for your family
This facility has seen a significant increase in positive reviews recently, particularly regarding the friendliness of staff and the cleanliness of the building. However, because multiple reviewers have raised serious concerns about the loss of personal property and communication difficulties, we recommend you ask for a clear policy on resident belongings and establish a reliable point of contact for updates before admission.
Google Reviews
Google Reviews
83 reviews on Google“King Manor Care and Rehabilitation Center receives highly polarized feedback, with many recent reviewers praising the facility's cleanliness, friendly staff, and effective rehabilitation services. However, a subset of reviewers reports serious concerns regarding theft of personal belongings, poor hygiene, and significant communication barriers for families trying to reach residents. Prospective families should weigh the positive reports of attentive care against the recurring, albeit less frequent, allegations of neglect and administrative issues.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained environment
- Friendly and attentive nursing staff
- Effective physical therapy department
- Welcoming and professional reception
Concerns
- Theft or loss of resident personal belongings (mentioned by 3 reviewers)
- Poor hygiene and cleanliness (specifically urine/odor) (mentioned by 3 reviewers)
- Difficulty communicating with residents or reaching staff by phone (mentioned by 2 reviewers)
- Inadequate staffing or slow response times (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 86 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that staffing levels are a primary focus for your team, what specific protocols do you have in place to ensure prompt response times when a resident needs assistance?
- 2I noticed some feedback regarding the management of personal belongings; what security measures or labeling systems do you use to ensure residents' items remain safe and accounted for?
- 3How do you proactively manage room hygiene and odor control to ensure a consistently fresh and comfortable living environment for all residents?
- 4Since communication is a priority, what is the best way for family members to reach staff or get updates on their loved one's daily progress?
- 5I appreciate that you engage with feedback online; how do you use that family input to make tangible improvements to the daily care experience?
- 6Could you walk me through your process for medication management and how you ensure accuracy and consistency for residents with complex needs?
Personalized based on this facility's data
Key Review Excerpts
“The facility is consistently clean, and the staff members are exceptionally helpful and compassionate. Transitioning to long-term care has been challenging for my mom, but the staff's empathy and kindness have made a significant di”
“My friend is in this facility for rehab. (King Manor) in Neptune, NJ. The staff leaves her lay for 4 hours in her urine. They have mice and roaches. It is very dirty. disgusting!”
“The thing that continuously gets me frustrated is that I can never reach her. It’s been a month now since I’ve talked to my mom. As you all know I live in Florida so I can’t just go over and see her whenever I want.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
King Manor has a concerning pattern of fire safety and building infrastructure deficiencies that persist across multiple surveys, including smoke detection systems, emergency lighting, and fire barriers. While families have filed complaints resulting in documented issues with care quality and family notification, all deficiencies show correction dates. The facility's most recurring problems involve fire safety systems, building maintenance, and resident care standards, suggesting potential ongoing operational challenges that warrant careful consideration during visits.
Oct 27, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 25, 2024Routine17
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have a properly installed and maintained dumbwaiter or escalator.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure equipment listed for use in oxygen-enriched atmospheres are correctly labeled.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Oct 25, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jun 15, 2023Routine16
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Aug 9, 2021Routine4
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
King Manor Care and Rehabilitation Center
for profit
Ownership & Management
Owners
Falik, Shimon
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
83 reviews from families & visitors
Official Website
Visit kingmanor.com
Medicare data downloads
Original nursing home datasets
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