Kim's Assisted Living
Reviewer concerns include failure to communicate critical family news or resident needs to relatives — investigate before committing.
based on 8 Google reviews
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What this means for your family
This facility presents significant risks regarding family communication and facility security. While some staff members are noted as hardworking, the reports of failing to notify families of deaths and issues with building access are critical red flags that require direct investigation.
Google Reviews
Google Reviews
8 reviews analyzed“Families should approach this facility with extreme caution due to serious allegations regarding lack of communication and resident neglect. While one reviewer noted that employees work hard to maintain safety, other reviews highlight significant failures in notifying families about critical events and concerns about facility security.”
Quality Themes
Tap a score for detailsStrengths
- Hardworking employees
- Staff attempts to provide comfort
Concerns
- Failure to communicate critical family news or resident needs to relatives
- Security and facility maintenance issues
Rating Trends
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Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Since the staff is known for being very hardworking, how do you ensure that everyone stays updated on a resident's daily needs and health changes?
- 2What is your specific process for notifying family members if there is an important update or a change in a resident's condition?
- 3How do you manage the upkeep and security of the home to ensure the environment stays safe and comfortable for all six residents?
- 4What are some of the favorite daily activities or social routines that the residents enjoy together here?
- 5In the event of a medical emergency during the night, what is the protocol for contacting both medical professionals and the family?
- 6How do you approach the daily cleaning and maintenance routines to ensure the home stays a pleasant space for everyone?
Personalized based on this facility's data
Key Review Excerpts
“The employees here work hard for their residents and try and make it as safe and comfortable as possible.”
“It's looks abandoned, people walking around all outside doors open .my grandmother was there she stated that she wonted to go home they did not contact any family members,her sister passed while she was there they did not tell her.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
May 9, 2024Follow-up
The Administrator failed to ensure Resident #2 attended a scheduled cardiology appointment on 03/12/24. The Administrator did not identify the appointment from the facility mail and failed to file the notification in the resident's records, resulting in a missed medical appointment.
May 9, 2024Follow-up
The facility failed to ensure the acute healthcare needs of a resident were met by failing to take them to a scheduled follow-up cardiology appointment. Records showed a scheduled appointment for 03/12/24, but there was no documentation that the resident attended.
Jun 2, 2023Complaint
The facility failed to ensure medications were administered according to physician orders, specifically for one resident who did not receive prescribed oxycodone and gabapentin from 02/02/23 to 02/08/23. This failure resulted in the resident experiencing pain and withdrawal symptoms. Investigations revealed the medications were delivered by the pharmacy but went missing from the facility's medication lock box.
Jun 2, 2023Complaint
The facility failed to ensure medications were administered according to physician orders, specifically regarding a resident who did not receive prescribed oxycodone and gabapentin from 02/02/23 to 02/08/23. This failure resulted in the resident experiencing pain and withdrawal symptoms. The facility was unable to locate the medications despite pharmacy records confirming delivery.
Nov 4, 2022Other
The facility failed to ensure necessary follow-up for a resident's acute health care needs regarding right ear pain. Despite multiple referrals for an ENT specialist evaluation in March and June 2022, the resident had not been seen by the specialist by the time of the survey.
Nov 4, 2022Other
The facility failed to ensure referral and follow-up to meet the routine and acute health care needs of residents. Specifically, for Resident #2, the facility failed to follow up on a required ENT specialist referral for a perforated tympanic membrane and increased hearing loss, despite the need for evaluation and treatment.
Oct 23, 2017Follow-up
The facility failed to maintain a clean environment free of clutter and hazards in the hallway, bathrooms, laundry area, and kitchen. Specific issues included cracked ceiling covers, accumulation of dust, rusted fixtures, and presence of dead insects and cobwebs. Additionally, several floor tiles were found to be cracked, broken, or missing in the kitchen and laundry areas.
Oct 23, 2017Follow-up
The facility failed to maintain a clean environment free of clutter and hazards. Observations revealed cracked ceiling tiles, accumulated dust, cobwebs, dead insects, rusted fixtures, and broken floor tiles in common areas and bathrooms.
The facility failed to ensure an accurate functional assessment was completed annually for all residents. For two of the three sampled residents, there was no documentation of their physical functioning level for activities of daily living.
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References & Resources
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Google Reviews
8 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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