Kensington Place Redwood City
Families consistently rate this highly — reviewers highlight exceptional dining and culinary staff. Schedule a visit to confirm the fit.
based on 81 Google reviews
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What this means for your family
This facility offers an exceptional dining experience and a warm, community-oriented atmosphere that many families find comforting. However, due to specific and serious allegations regarding medication errors and undocumented injuries, families should perform rigorous due diligence, including asking for recent state survey results and verifying medication administration protocols during their tour.
Google Reviews
Google Reviews
81 reviews on Google“Kensington Place is highly regarded by families for its warm, home-like atmosphere and exceptional dining, with frequent praise for specific staff members and high-quality food. However, there are serious, isolated allegations regarding medication errors, lack of documentation for injuries, and theft of personal belongings that families should investigate thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional dining and culinary staff
- Compassionate and attentive caregiving team
- Engaging social activities and educational workshops
- Clean and beautifully maintained environment
Concerns
- Serious allegations of medical mismanagement and medication errors
- Unreported injuries and lack of documentation for bruises
- Theft of resident personal belongings and family heirlooms
- Inconsistent incontinence care and hygiene monitoring
Rating Trends
Tap a year to see what changed
Distribution · 87 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently mention specific staff members, residents, and shared community memories. They handle negative reviews with empathy and a commitment to their 'Our Promise' mission rather than being defensive.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to family feedback; how does your team use resident and family input to improve daily care?
- 2The dining experience seems to be a real highlight here, so could you tell me more about how the culinary staff plans menus to accommodate different dietary needs?
- 3With such a beautiful and clean environment, what are some of the most popular social activities or educational workshops currently available for residents?
- 4Could you walk me through your specific protocols for medication administration and how you ensure accuracy and documentation every single time?
- 5How does the caregiving team monitor and document physical changes, such as skin integrity or new bruises, to ensure nothing goes unnoticed?
- 6What is the process for ensuring that residents' personal belongings and cherished family heirlooms are kept secure and accounted for within their rooms?
Personalized based on this facility's data
Key Review Excerpts
“My parents both spent their final years here. If you find yourself in the unfortunate position of needing a facility for your loved one you won’t find better than kensington place. My parents were loved and known and very well cared for.”
“The level of care and the quality of the staff — from nursing to caregivers to management—are extraordinary. The food is exceptional. No need goes unmet at the Kensington.”
“As hard as memory care is, being able to feel made at home and have my mother attended to in such a focused way is nice for everyone.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Nov 4, 2025OtherClean
The facility underwent a Case Management visit on November 4, 2025. The Licensing Program Analyst met with facility representatives to discuss the status of an individual, S1, who has been terminated from employment. No deficiencies were cited during this visit.
Oct 23, 2025OtherClean
This was a Proof of Correction (POC) visit conducted on 10/23/2025 regarding a deficiency cited on 10/22/2025. The LPA verified that the previously cited issue regarding medication storage was corrected during this visit. No deficiencies were cited during today's inspection.
Oct 22, 2025OtherClean
The inspection was conducted on 10/22/2025 as an Annual Continuation Case Management visit. The primary deficiency found relates to medication storage, specifically that medications were observed outside of their original containers. This constitutes a Type A violation due to the immediate risk posed to residents.
Oct 16, 2025OtherClean
The facility underwent an Annual Continuation inspection on 10/16/2025. The Licensing Program Analyst toured the facility and reviewed required documentation, noting that all observed areas, including bedrooms, bathrooms, and safety equipment, were compliant. No deficiencies were cited during this visit.
Oct 1, 2025InspectionClean
The facility underwent a 1-year required Annual Inspection on 10/01/2025. The Licensing Program Analyst reviewed 10 resident files and observed that all were complete. No deficiencies were cited during this visit.
Sep 4, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jun 4, 2025OtherClean
The facility was visited for a Case Management review on 06/04/2025. The Licensing Program Analyst conducted the visit and noted that no deficiencies were cited during this inspection. The report was reviewed with facility representatives, and the immediate exclusion letter was left at the facility.
Mar 12, 2025ComplaintClean
This report details a complaint investigation conducted on 3/12/2025 regarding allegations that the facility was not providing updates on R1's care needs or meeting ADL care needs. Based on the investigation, the findings for these allegations were determined to be unsubstantiated.
Ownership & Operations
Who Operates This Facility
Fsdw Redwood City LLC & Kensington Senior Living
ALBERTO GOLIA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
81 reviews from families & visitors
Official Website
Visit kensingtonplaceredwoodcity.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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