Brookdale Redwood City
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 40 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a warm, person-centered care environment and a strong social life for your loved one. However, families should budget for potential annual rent increases and inquire about the availability of specific dietary options if the resident has strict nutritional needs.
Google Reviews
Google Reviews
40 reviews on Google“Families considering this facility will find a community highly praised for its compassionate, attentive, and personalized care, with many long-term residents and their families highlighting the warmth of the staff. While the dining experience and social activities are frequently cited as strengths, some residents have noted concerns regarding rising rent costs and the need for more vegetarian-friendly meal options.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and care staff
- Engaging social activities and resident programming
- Welcoming and supportive transition process for new residents
- Safe and secure environment for residents
Concerns
- Rising cost of rent (mentioned by 2 reviewers)
- Limited vegetarian dining options (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
The owner primarily uses repetitive, templated responses for 5-star reviews, often using the same 'thrilled to have you as part of the family' or 'delighted you had a great experience' scripts. While they attempt to address negative reviews by offering direct contact or management follow-up, the positive engagement lacks true personalization.
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and attentive the nursing staff is here; how do you ensure that level of personalized care remains consistent as residents settle in?
- 2The transition process for new residents seems very supportive based on what we've seen; what does the first week of moving in look like for our family member?
- 3Could you tell us more about the variety of social activities and resident programming available to keep everyone engaged and active?
- 4How do you handle medical emergencies or urgent care needs during the overnight hours?
- 5We noticed the dining options are a big part of life here; how much flexibility is there for specific dietary preferences, such as vegetarian meals?
- 6As we plan for the long term, how do you approach transparency regarding monthly costs and any potential changes to the rental rates?
Personalized based on this facility's data
Key Review Excerpts
“The staff members, in administration, resident care and in the dining room are caring and kind, the food the best of any institu”
“When I talked to Brookdale about it, they were willing to listen and it was never a problem. We were able to work out a care program and everyone was on board”
“The cook, Jose Pereira, always greets everyone with a smile every day and is always willing to help; Agnes and I really like the way he garnishes the avocado on our plates.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 13, 2025ComplaintClean
This report details a Complaint Investigation conducted on 03/13/2025, stemming from an initial complaint on 11/25/2024. The investigation concluded that the allegations regarding pests and malodor were unfounded because the alleged incidents occurred in areas outside the agency's licensed jurisdiction. Two deficiencies were noted based on the initial allegations.
Jan 9, 2025OtherClean
The facility was visited for a Plan of Correction follow-up visit. The report explicitly states that no deficiencies were cited during this visit. The report was reviewed with the Executive Director, and the Plan of Correction clearance letter was left at the facility.
Jan 9, 2025OtherClean
The facility was visited for a Plan of Correction follow-up visit. The report explicitly states that no deficiencies were cited during this visit. The report was reviewed with the Executive Director, and the Plan of Correction clearance letter was left at the facility.
Jan 8, 2025InspectionClean
The facility underwent an Annual 1-year required inspection on January 8, 2025. The inspection revealed one significant deficiency regarding life safety equipment. Specifically, the facility was found to be missing required carbon monoxide detectors, which constitutes an immediate health and safety risk.
Jan 31, 2024OtherClean
The facility underwent an unannounced Case Management - Incident visit on January 31, 2024. The visit focused on an incident that occurred over the weekend involving a family member and a resident. No citations were issued during this inspection.
Jan 31, 2024InspectionClean
The facility underwent an unannounced Case Management - Incident visit on January 31, 2024. The visit focused on an incident that occurred over the weekend involving a family member and a resident. No citations were issued during this inspection.
Nov 15, 2023ComplaintClean
This report details an investigation into a complaint alleging a resident was left unattended for an extended period. The investigation found the complaint to be unfounded, meaning the allegation was determined to be false or without reasonable basis. Therefore, the complaint was dismissed.
Aug 29, 2023ComplaintClean
This report details a complaint investigation regarding a resident not receiving a 60-day written notice of a new charge. The investigation found that the allegation was unfounded, as the fee was automatically billed by the corporate office, not by the facility staff. The facility credited the fee to the responsible party immediately.
Ownership & Operations
Who Operates This Facility
Blc-Woodside Terrace Lp
MONICA CERON TAPIA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit marbellaredwoodcity.seniorlivingnearme.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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