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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 93 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Juniper Gardens Center for Nursing and Rehabilitat has a middle-range Medicare overall rating. Strengths include dedicated and attentive physical therapy team. Some reviewers note concerns about understaffing leading to neglect and slow response times (mentioned by 6 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Juniper Gardens Center for Nursing and Rehabilitation, formerly known as The Ivy, receives highly polarized feedback from families. While many reviewers praise the staff for being compassionate and attentive, particularly in physical therapy and rehabilitation, a significant number of families report serious concerns regarding neglect, poor hygiene, and dangerous medical errors. Potential families should be aware that the facility's reputation is split between those who feel their loved ones received excellent care and those who experienced distressing lapses in basic safety and sanitation.
Quality Themes
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Concerns
Rating Trends
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Distribution · 96 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The only thing good about that place is the physical therapy. I had a case for adult abuse that was opened due to the lack of care. There are 2 nurses for 49 patiens.”
“In the three-ish weeks my dad was here, there were three instances where the staff either did not connect his hose to the oxygen or had it hooked up to oxygen that was empty.”
“My mother was at The Ivy at Gastonia for Rehab and the Facility was absolutely wonderful! We were nervous due to some reviews, but we decided to go with them because of location. We are so glad we did.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Juniper Gardens has faced recurring deficiencies across safety systems (fire safety, electrical systems), resident rights, and care quality, with families filing complaints about medication errors and communication issues. The facility shows a pattern of repeated violations in fire safety equipment and electrical systems across multiple surveys, though most deficiencies appear corrected after citation. Recent surveys continue finding problems with resident assessments and safety hazards, suggesting ongoing oversight challenges despite correction efforts.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure electrical receptacles or cover plates have distinctive color or marking.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Federal Penalties
Fine
Aug 27, 2024
$8,400
Fine
Aug 27, 2024
$8,401
Payment Denial
Aug 27, 2024
5-day denial
Juniper Gardens Center for Nursing and Rehabilitat
for profit
Alliance Health Group
12 facilities nationwide
Chain avg rating: 1.3/5 · Rank 1 of 10 (Highest rating)
Owners
Bridge Holdco LLC
Owner · Organization
Coalition Group LLC
Owner (parent company) · Organization
Emanuel, Yosef
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
93 reviews from families & visitors
Official Website
Visit junipergardenscnr.com
Medicare data downloads
Original nursing home datasets
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