Joshua Tree Post Acute
Strong Medicare quality ratings; families often praise historically caring staff members. Still worth an in-person visit.
based on 19 Google reviews

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What this means for your family
While there is a recent note of improvement in management, the recent history of the facility is marked by severe concerns regarding patient safety (falls) and hygiene. If you choose this facility, you must closely monitor the cleanliness of the resident's room and insist on clear, responsive communication from the administration.
Google Reviews
Google Reviews
19 reviews on Google“Families should exercise extreme caution due to serious reports of frequent patient falls, poor sanitation, and rapid physical deterioration of residents. While some older reviews and recent comments suggest improvements in management, recent feedback highlights critical issues with communication, staff responsiveness, and hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Historically caring staff members
- Recent perceived improvements in management
Concerns
- Frequent patient falls and lack of preventative protocols
- Unsanitary conditions and poor cleanliness (mentioned by 2 reviewers)
- Poor communication from administration and nursing staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard some great things about the care provided by your long-term staff members; how do you ensure that level of consistency is maintained as new team members join?
- 2What specific protocols do you have in place to help prevent falls and keep residents steady and safe while they are walking?
- 3Could you walk me through your daily cleaning and sanitation schedule to ensure the resident rooms and common areas stay fresh and tidy?
- 4How does the nursing team communicate important medical updates or changes in condition to family members to ensure we are always in the loop?
- 5What kind of daily activities or social outings do you organize to keep the residents engaged and active throughout the week?
- 6In the event of a medical emergency after hours, what is the immediate process for contacting the physician and notifying our family?
Personalized based on this facility's data
Key Review Excerpts
“My father is going on a year in this facility. He has had so many falls in this place is unbelievable!”
“This place is unsanitary, there was feces under my grandmothers bed. The toilet for the residents to use is a gray color like it has not been scrub for months, along with feces in it as well.”
“He was only 66. This facility itself isn’t the Ritz Carlton but it was clean and more importantly the staff was absolutely amazing, everyone from the admin, nurses, activities director, CNAs were all phenomenal and so caring.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Joshua Tree Post Acute has recurring fire safety and resident rights issues, with families filing complaints about abuse reporting and accident prevention. The facility shows persistent problems with fire alarm systems, sprinkler maintenance, and emergency preparedness across multiple surveys. While all deficiencies have correction dates, the repeated safety violations and six family complaints about care quality raise concerns about this facility's management and oversight.
Nov 13, 2025Routine17
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Sep 20, 2024Routine8
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Construction Deficiencies
Use approved construction type or materials.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Aug 14, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 2, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 29, 2024Routine16
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Jan 25, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Oct 17, 2023
$9,527
Fine
Oct 6, 2023
$24,224
Payment Denial
Oct 6, 2023
11-day denial
Ownership & Operations
Who Operates This Facility
Joshua Tree Post Acute
for profit
Chain Affiliation
Sweetwater Care
10 facilities nationwide
Chain avg rating: 2.8/5 · Rank 4 of 9 (Best)
Ownership & Management
Owners
Sweetwater Care Opco LLC
Owner (parent company) · Organization
Chesley, Aaron
Owner (parent company)
Jennings, Travis
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit valleycarecenter.org
Medicare data downloads
Original nursing home datasets
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