Jasmin Terrace at Yucca Valley
Reviewer concerns include financial misconduct and exploitation of residents (mentioned by 2 reviewers) — investigate before committing.
based on 20 Google reviews
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What this means for your family
This facility presents significant risks regarding financial security and basic hygiene, with multiple reports of staff misconduct and bed bugs. If you choose to consider them, you must implement strict oversight of your loved one's finances and conduct unannounced visits to check for cleanliness and proper nutrition.
Google Reviews
Google Reviews
20 reviews on Google“Families should exercise extreme caution with this facility due to serious allegations regarding financial exploitation, hygiene issues like bed bugs, and poor medical oversight. While some long-term residents' families praise the friendly staff and relaxed atmosphere, recent reviews highlight severe concerns regarding cleanliness, food quality, and staff negligence.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and kind administrative staff
- Relaxed atmosphere for memory care
- Cleanliness noted by some long-term users
Concerns
- Financial misconduct and exploitation of residents (mentioned by 2 reviewers)
- Poor hygiene and facility maintenance (smell, leaks, bed bugs) (mentioned by 2 reviewers)
- Inadequate medical/nursing oversight and communication (mentioned by 2 reviewers)
- Poor food quality and nutritional neglect (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about how kind and friendly the administrative team is; how would you describe the overall culture of the office staff?
- 2Since we are looking for a comfortable environment, could you walk us through your current protocols for facility maintenance and deep cleaning schedules?
- 3What does a typical daily menu look like, and how do you ensure residents receive nutritious, high-quality meals every day?
- 4How do you manage communication between the nursing staff and family members regarding changes in a resident's health or daily needs?
- 5In the event of a medical emergency after hours, what is the specific process for providing care and notifying the family?
- 6What kind of daily activities or social programs are available to help residents stay engaged and enjoy the relaxed atmosphere here?
Personalized based on this facility's data
Key Review Excerpts
“My brother has been in their care since 2019 and we have have been satisfied with his treatment. The staff are friendly and kind as is the owner.”
“It's real sketchy that employees are allowed to go on Bank accounts accounts. My grandmother is at this facility and she took her caregiver to the bank with her.”
“The administrative staff is always following up with their residents care, and making sure the residents are all comfortable and feel like they are at home.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 4, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 25, 2026ComplaintClean
This report details a complaint investigation conducted on March 25, 2026. While initial allegations regarding staff conduct were unsubstantiated, a subsequent review identified deficiencies related to resident medical care. Specifically, the facility failed to ensure a resident was transported to a scheduled medical appointment, citing non-compliance with CCR 87465(a)(2).
Mar 25, 2026ComplaintClean
This report details a complaint investigation conducted on March 25, 2026. While initial allegations regarding staff conduct were unsubstantiated, a subsequent review identified deficiencies related to resident medical care. Specifically, the facility failed to ensure a resident was transported to a scheduled medical appointment, citing non-compliance with CCR 87465(a)(2).
Mar 16, 2026ComplaintClean
The investigation was conducted regarding several allegations, including dietary needs, snacks, facility maintenance, and resident safety incidents. Based on the department's review, all allegations listed in the report were found to be Unsubstantiated, meaning there was insufficient evidence to prove the alleged violations occurred.
Mar 16, 2026ComplaintClean
The investigation was conducted regarding several allegations, including dietary needs, snacks, facility maintenance, and resident safety incidents. Based on the department's review, all allegations listed in the report were found to be Unsubstantiated, meaning there was insufficient evidence to prove the alleged violations occurred.
Mar 16, 2026OtherClean
The investigation was conducted regarding several allegations, including dietary needs, snacks, facility maintenance, and resident safety incidents. Based on the department's review, all allegations listed in the report were found to be Unsubstantiated, meaning there was insufficient evidence to prove the alleged violations occurred.
Feb 12, 2026ComplaintClean
The investigation was conducted following a complaint regarding access to resident records. The allegation was substantiated, finding that the facility did not provide requested documents within the time allowed by regulation. The primary deficiency cited relates to the failure to maintain and safeguard resident confidentiality according to CCR 87506(c)(1).
Feb 12, 2026ComplaintClean
The investigation was conducted following a complaint regarding access to resident records. The allegation was substantiated, finding that the facility did not provide requested documents within the time allowed by regulation. The primary deficiency cited relates to the failure to maintain and safeguard resident confidentiality according to CCR 87506(c)(1).
Ownership & Operations
Who Operates This Facility
Vvs1, LLC
MICHAEL GARCIA
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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