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Reviewer concerns include financial misconduct and exploitation of residents (mentioned by 2 reviewers) — investigate before committing.
based on 20 Google reviews
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Reviewer feedback for Jasmin Terrace at Yucca Valley suggests areas to investigate further. Common concerns include: financial misconduct and exploitation of residents (mentioned by 2 reviewers), poor hygiene and facility maintenance (smell, leaks, bed bugs) (mentioned by 2 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should exercise extreme caution with this facility due to serious allegations regarding financial exploitation, hygiene issues like bed bugs, and poor medical oversight. While some long-term residents' families praise the friendly staff and relaxed atmosphere, recent reviews highlight severe concerns regarding cleanliness, food quality, and staff negligence.
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Key Review Excerpts
“It's real sketchy that employees are allowed to go on Bank accounts accounts. My grandmother is at this facility and she took her caregiver to the bank with her.”
“The administrative staff is always following up with their residents care, and making sure the residents are all comfortable and feel like they are at home.”
Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
This report details a complaint investigation conducted on March 25, 2026. While initial allegations regarding staff conduct were unsubstantiated, a subsequent review identified deficiencies related to resident medical care. Specifically, the facility failed to ensure a resident was transported to a scheduled medical appointment, citing non-compliance with CCR 87465(a)(2).
This report details a complaint investigation conducted on March 25, 2026. While initial allegations regarding staff conduct were unsubstantiated, a subsequent review identified deficiencies related to resident medical care. Specifically, the facility failed to ensure a resident was transported to a scheduled medical appointment, citing non-compliance with CCR 87465(a)(2).
The investigation was conducted regarding several allegations, including dietary needs, snacks, facility maintenance, and resident safety incidents. Based on the department's review, all allegations listed in the report were found to be Unsubstantiated, meaning there was insufficient evidence to prove the alleged violations occurred.
The investigation was conducted regarding several allegations, including dietary needs, snacks, facility maintenance, and resident safety incidents. Based on the department's review, all allegations listed in the report were found to be Unsubstantiated, meaning there was insufficient evidence to prove the alleged violations occurred.
The investigation was conducted regarding several allegations, including dietary needs, snacks, facility maintenance, and resident safety incidents. Based on the department's review, all allegations listed in the report were found to be Unsubstantiated, meaning there was insufficient evidence to prove the alleged violations occurred.
The investigation was conducted following a complaint regarding access to resident records. The allegation was substantiated, finding that the facility did not provide requested documents within the time allowed by regulation. The primary deficiency cited relates to the failure to maintain and safeguard resident confidentiality according to CCR 87506(c)(1).
The investigation was conducted following a complaint regarding access to resident records. The allegation was substantiated, finding that the facility did not provide requested documents within the time allowed by regulation. The primary deficiency cited relates to the failure to maintain and safeguard resident confidentiality according to CCR 87506(c)(1).
Vvs1, LLC
MICHAEL GARCIA
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