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Assisted Living · San Leandro, CA
1000 East 14th St., Old San Leandro · San Leandro, CA 94577
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 199 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Carlton Plaza of San Leandro highly. Reviewers highlight: compassionate and caring staff, vibrant and abundant activity programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Carlton Plaza of San Leandro is highly regarded for its warm, family-like atmosphere and its ability to provide emotional support during difficult transitions. Reviewers frequently praise the compassionate staff and the vibrant, engaging activity programs, though one long-term reviewer noted that food quality could be improved.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Multiple reviewers describe the staff as excellent, compassionate, and professional.
Management provided exceptional guidance and emotional support during a medical transition.
One reviewer explicitly mentioned that the food is not very good.
Reviewers praise the abundant, top-notch, and imaginative activities.
A family member noted the memory care side was well-run and comforting.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 11 analyzed
The owner provides highly personalized and empathetic responses that mirror the specific sentiments and details mentioned in each review. They frequently use the reviewer's name and reinforce the facility's core values and mission.
Key Review Excerpts
“The management and staff gave us exceptional guidance, help and emotional support during that time. The Memory Care side was equally well run.”
“Carlton Senior Living is a golden nugget in Downtown San Leandro . From the vibrant and inclusive activities to the nurturing and person based care .”
“I've seen a number of assisted living facilities, and the Carlton is head and shoulders above any other place I've visited.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
FACILITY EVALUATION REPORT
The facility underwent a 1-Year Annual Required inspection on August 21, 2025. The inspection covered a random sample of areas, and initial observations noted adequate lighting, proper hallway temperature, and sufficient food supplies. No specific deficiencies were cited in the provided report sections.
This report details the findings of a complaint investigation regarding an allegation of staff hitting a resident. The investigation concluded that the allegation was unsubstantiated based on interviews and record reviews. No specific deficiencies were cited in the report.
This was a follow-up (POC) inspection conducted on 12/18/2024 regarding deficiencies cited on 11/14/2024. One deficiency was noted concerning improper food storage in the kitchen refrigerators. Failure to correct this deficiency by the POC due date may result in civil penalties.
This was a follow-up (POC) inspection conducted on 12/18/2024 regarding deficiencies cited on 11/14/2024. One deficiency was noted concerning improper food storage in the kitchen refrigerators. Failure to correct this deficiency by the POC due date may result in civil penalties.
Carlton Senior Living, LLC
EVELYN JENSEN
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with CA Community Care Licensing Division. A direct record link is not available in this catalog.
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit carltonseniorliving.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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