Public Google reviewers rate this highly and often mention compassionate and professional caregiving staff. Schedule a visit to confirm the fit.
based on 24 Google reviews
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Public Google reviewers rate Hemsley House Personal & Memory Care of Mccandless highly. Reviewers highlight: compassionate and professional caregiving staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise this facility for its compassionate, family-like staff and its clean, beautiful environment that supports social engagement. While many residents thrive in the memory care and personal care settings, there are isolated but serious reports regarding supervision lapses and nighttime noise levels.
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Distribution · 24 analyzed
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Key Review Excerpts
“The care and facilities at Sunrise of McCandless are head and shoulders above any other facility in the area. The staff are exceptional.”
“My mother spent over 51/2 years at Sunrise. She moved throughout the building as her Alzheimer’s progressed. She had excellent care during her entire stay.”
“The staff...or as I call them...'Sunrise ANGELS'...are so caring, compassionate and professional!”
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2026, Hemsley House Personal & Memory Care of McCandless underwent 51 inspections, resulting in 30 clean reports and 37 violations. Recorded findings include issues regarding sanitation and hand hygiene, as well as several instances of failure to follow required reporting protocols for resident incidents.
No deficiencies are reported in this inspection record.
The second-floor medication room and the medication cart inside were found unlocked, unattended, and accessible.
No deficiencies are reported in this inspection record.
An incident involving a staff member being rough with a resident was not reported to the Department within the required 24-hour timeframe.
The operating code for the key-locking mechanism at the stairwell C emergency exit was not clearly posted near the device.
Staff searched a resident's room and removed knives without obtaining resident consent or notifying the Department.
Staff failed to meet resident support plan needs, including an improper transfer resulting in injury and providing wet laundry due to an inoperable dryer.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Carbon monoxide detector batteries in the first-floor kitchen were not dated, and a detector in the fourth-floor water heater room was improperly placed on the floor.
Frozen pie crust and waffles were stored in unsealed plastic bags in the first-floor kitchen freezer.
A resident's discontinued medication was found in a third-floor medication cart.
Welltower Opco Group LLC
for profit
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