Outlook Manor

The home lacked an approved signaling device to alert a deaf resident to the fire alarm system.

The home failed to provide itemized quarterly accounts of financial transactions to residents or their designated persons.

An uncovered trash can containing cigarette butts was found outside the side exit.

A supervised fire drill conducted by a fire safety expert had not been completed within the past year.

Resident records for residents #1, #2, #3, and #4 did not include photographs that are no more than 2 years old.

A resident-home contract dated 3/5/21 was not signed by the home's administrator or designee.

The home's furnaces had not been inspected since 12/12/19.

The home's current license was not posted in a conspicuous and public place.

The facility had not conducted an annual fire safety inspection and fire drill by a fire safety expert since March 2018.

A direct care staff person was providing unsupervised ADL services without completing the required Department-approved training and competency test.

A privacy coding document containing resident names was posted on a bulletin board, violating resident confidentiality.

The resident's support plan failed to provide required ASL-proficient staff during specific hours and did not reflect updated transportation services.

The support plan was not revised to address the resident's need for staff assistance with the purchase, storage, and distribution of tobacco products.