Assisted Living

Ivy Park at Santa Monica

Name: Public quality & inspection record for Ivy Park at Santa Monica
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate and professional memory care staff. Schedule a visit to confirm the fit.

1312 15th St, Mid-City · Santa Monica, CA 90404|Reported capacity: 100|Licensed & active

Google rating

4.3/5

based on 39 Google reviews

(310) 899-1976 Directions Website

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What this means for your family

Public Google reviewers rate Ivy Park at Santa Monica highly. Reviewers highlight: compassionate and professional memory care staff, high-quality dining and meal variety. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

44 public Google reviews available

Families considering Ivy Park at Santa Monica can expect a highly praised care environment, particularly regarding the compassion of the memory care team and the professionalism of the leadership. While many reviewers laud the excellent food and engaging activities, there are historical concerns regarding staffing levels and communication responsiveness that should be verified during your visit.

Quality Themes

Tap a score for details

Strengths

Compassionate and professional memory care staff
High-quality dining and meal variety
Engaging resident activities and outings
Clean and well-maintained facilities
Welcoming and attentive leadership

Concerns

Staffing shortages affecting response times (mentioned by 2 reviewers)
Difficulty communicating with residents/staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 44 analyzed

How They Respond to Reviews

80%response rate

Good

The owner provides highly personalized, empathetic responses to positive reviews, often mentioning specific staff members and emotional details. For negative reviews, they use a professional, standardized template to invite further private communication.

Questions for Your Tour

1We've heard wonderful things about the variety in your dining program; could you tell us more about how the meal menus are planned and if residents have input?
2It's great to see how much the leadership team engages with feedback; how does the management team typically communicate important facility updates to families?
3With the beautiful location in Santa Monica, what kind of local outings or community excursions do you organize for the residents?
4How do you ensure that staff response times remain quick and attentive, especially during the busier evening or overnight hours?
5Could you walk us through the specific protocols in place for handling a medical emergency or a sudden change in a resident's health?
6We are looking for a very social environment; what are some of the most popular daily activities that help residents connect with one another?

Personalized based on this facility's data

Key Review Excerpts

“The staff at Ivy Park were so kind and sympathetic to her situation, with absolutely no pressure.”

Prospective resident's family · 2026★★★★★

“I had transferred my husband from another facility because I was not happy with the care he was getting. At Ivy Park Santa Monica, I met Richard, the Director and was immediately put at ease.”

Long-term resident's family · 2023★★★★★

“The staff is doing their best but theres just not enough peoole to run this place the way it is advertised to be running.”

Former resident · 2018★☆☆☆☆

Source: 44 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

26total

2 Type A— immediate health risk

10 Type B— non-compliance

Apr 7, 2026ComplaintNo deficiencies reported

None

COMPLAINT INVESTIGATION REPORT

Jan 7, 2026ComplaintNo deficiencies reported

None

COMPLAINT INVESTIGATION REPORT

Nov 21, 2025ComplaintNo deficiencies reported

None

COMPLAINT INVESTIGATION REPORT

Sep 17, 2025InspectionNo deficiencies reported

None

The facility underwent an unannounced annual required inspection on September 17, 2025. The inspector noted that the facility appeared clean, sanitary, and appropriately furnished, and reviewed records for staff and residents, finding them current. No deficiencies were cited at this time.

Aug 28, 2025ComplaintNo deficiencies reported

None

COMPLAINT INVESTIGATION REPORT

Aug 27, 2025OtherNo deficiencies reported

None

The facility underwent an unannounced case management visit following a reported resident-on-resident physical altercation. The Licensing Program Analyst reviewed required documentation for two residents (R1 and R2) and observed the residents in separate rooms. No immediate health or safety concerns were noted during the visit.

Apr 10, 2025ComplaintNo deficiencies reported

None

The investigation substantiated the allegation that staff do not ensure the facility fire alarm is in good repair. The primary deficiency cited is the failure to maintain the facility's safety systems, specifically noting that smoke detectors were observed to be disconnected and malfunctioning. This represents a potential health and safety risk to the residents.

Mar 26, 2025ComplaintNo deficiencies reported

None

This report details a complaint investigation conducted regarding allegations of staff failing to meet dietary needs and staff isolating residents without cause. The investigation found that the allegations were unsubstantiated, as multiple staff and residents denied the issues, and documentation supported the current practices. No specific deficiencies were cited in the final report.

Ownership & Operations

Who Operates This Facility

Owner / Operator

AL Santa Monica Sr Hsg; Oakmont Mgmt.group LLC

Administrator

VILLARUZ, JUDITH UY

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(310) 899-1976

ivyliving.com

1312 15th St

Santa Monica, CA 90404

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

39 reviews from families & visitors

Official Website

Visit ivyliving.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.