Beachwood Post-Acute & Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 168 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (26 vs median 13.0)
Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · Worst in PACS GROUP chain · $177,718 in fines
What this means for your family
This facility offers an outstanding rehabilitation and activities program that can significantly improve a patient's quality of life during recovery. However, families must remain highly vigilant regarding call light response times and wound care, as multiple reports indicate that staffing shortages can lead to serious lapses in basic care.
Google Reviews
Google Reviews
168 reviews on Google“Families considering Beachwood Post-Acute & Rehab will find a facility with a highly praised rehabilitation and activities department, often noted for its compassionate nursing and physical therapy. However, there are significant, recurring reports of serious neglect, including delayed response to call lights, improper wound care, and instances of patient falls. While many recent reviews highlight improvements and professional administration, others warn of severe understaffing and communication breakdowns.”
Quality Themes
Tap a score for detailsStrengths
- Excellent physical and occupational therapy teams
- Engaging and energetic activities department
- Compassionate and professional nursing staff
- Clean and well-maintained rehabilitation environment
Concerns
- Delayed response to call lights and patient needs (mentioned by 6 reviewers)
- Inadequate wound care and pressure sore management (mentioned by 3 reviewers)
- Difficulty reaching staff or administration via telephone (mentioned by 5 reviewers)
- Staffing shortages leading to neglect (mentioned by 4 reviewers)
- Issues with patient property/theft (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 176 analyzed
How They Respond to Reviews
The owner uses highly templated, repetitive responses that rely on directing complainants to a specific phone number or administrator. While they occasionally use the reviewer's name or offer condolences, they rarely address the specific allegations of neglect or medical errors.
Questions for Your Tour
- 1We've heard wonderful things about your therapy and activities teams; could you tell us more about how the daily schedule keeps residents engaged?
- 2How does the nursing team ensure that call lights are answered promptly, especially during busy shift changes?
- 3What specific protocols are in place to ensure medication management is accurate and consistent for every resident?
- 4Could you walk us through your process for managing wound care and preventing pressure sores for patients in rehab?
- 5How does the administration ensure that families can easily reach the right staff member or supervisor if we have a question or concern?
- 6What steps are being taken to improve the dining experience and the variety of meals provided to residents?
Personalized based on this facility's data
Key Review Excerpts
“The PT was excellent and even the food was good!”
“The activities department at this facility are top tier... they’re always hosting the best parties on the patio for the staff and residents, all of the residents really enjoy the karaoke, bingo, and all the events they host!”
“My mother was admitted to the Sub Acute unit in December 2024 and I can honestly say that she has received excellent care! I am a nurse so YES I micromanage her care!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has an alarming pattern of family complaints, with 54% of deficiencies triggered by families reporting concerns, indicating persistent quality issues. The most recurring problems involve accident prevention and safety hazards, medication management, and care planning failures. While all violations show correction dates, the frequency of repeated safety violations and medication errors across multiple years suggests ongoing systemic problems that families should carefully investigate before choosing this facility.
Sep 5, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 18, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jul 22, 2025Complaint3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 15, 2025Complaint2
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Jun 27, 2025Routine22
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Environmental Deficiencies
Keep all essential equipment working safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Jun 27, 2025Complaint1
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Federal Penalties
Fine
May 1, 2025
$59,846
Fine
Jun 28, 2024
$117,872
Payment Denial
Jun 28, 2024
20-day denial
Ownership & Operations
Who Operates This Facility
Beachwood Post-Acute & Rehab
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 248 of 260 (Worst)
Ownership & Management
Owners
California Opco LLC
Owner · Organization
Bay Bridge Capital Partners, LLC
Owner (parent company) · Organization
Opco Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
168 reviews from families & visitors
Official Website
Visit beachwoodpostacute.com
Medicare data downloads
Original nursing home datasets
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