Ivy Park at Hayward
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 50 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-quality memory care and a vibrant social atmosphere. While the caregiving staff is a standout strength, you should verify the current stability of the administrative team and observe front-desk attentiveness during your visit.
Google Reviews
Google Reviews
50 reviews on Google“Ivy Park at Hayward is highly regarded for its compassionate care staff and a welcoming, high-quality environment that many residents describe as feeling like a cruise. While the facility excels in memory care and resident engagement, some recent concerns have been raised regarding management stability and front desk professionalism.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Excellent memory care services
- Engaging resident activities and social atmosphere
- Clean and well-maintained modern facilities
- High-quality dining and professional chefs
Concerns
- Front desk staff professionalism/supervision
- Management and administrative turnover (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 51 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently name-drop specific staff members and acknowledge specific details mentioned in the reviews. They demonstrate empathy in sensitive situations, such as bereavement or health transitions.
Questions for Your Tour
- 1We've heard wonderful things about the dining experience here; could you tell us more about how the chefs plan the menus and how residents can request special meals?
- 2The social atmosphere here seems very vibrant; what are some of the most popular resident activities or group outings currently happening?
- 3With the focus on high-quality memory care, how do you tailor daily routines to meet the specific cognitive needs of each resident?
- 4How does the administrative team ensure consistent communication and stability for the residents and their families during periods of staff transition?
- 5Could you walk us through the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 6We noticed the facility is very well-maintained; how often are the common areas and private apartments deep-cleaned to ensure a modern, comfortable environment?
Personalized based on this facility's data
Key Review Excerpts
“My wife is experiencing dementia so this was a smart move to get her assistance. We live together in a nice apartment and are afforded excellent care given by the friendly staff. We enjoy the many activities Ivy affords as well as the tasty meal selections in the dining room.”
“Ivy park in hayward is a very nice place for memory care they take great care of my dad who will be 90 in May. Janina head med tech is very good with my father .Joseph head director Robbie, henreitta also directors are realy helpful with any questions or concerns you may have.”
“I was VERY impressed with the attention the staff was paying to the residents (without knowing they were being watched). Joseph comes across as very honest and earnest in his belief that taking and care of his residents is t”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 26, 2026OtherClean
FACILITY EVALUATION REPORT
May 13, 2026OtherClean
FACILITY EVALUATION REPORT
Jan 27, 2026ComplaintClean
The inspection was a case management visit conducted in response to an Unusual Incident Report (UIR) concerning a resident's fall. The analyst interviewed the resident and found no deficiencies cited during the visit.
Jan 27, 2026OtherClean
The inspection was a case management visit conducted in response to an Unusual Incident Report (UIR) concerning a resident's fall. The analyst interviewed the resident and found no deficiencies cited during the visit.
Dec 2, 2025OtherClean
The inspection was a Case Management visit following Unusual Incident Reports (UIRs) and a Death Report. Two deficiencies were cited: one Type A violation concerning the lack of an auditory alert system on an exit door, and one Type B violation regarding outdated resident assessments that do not reflect current care needs. Immediate corrective action is required for the exit door monitoring system.
Oct 30, 2025InspectionClean
The unannounced annual inspection identified two critical deficiencies related to immediate resident safety. Specifically, unsecured sharp objects (razor) were found in a resident's apartment, and unauthorized medication (Tylenol) was observed in a resident's cabinet. Both issues require immediate corrective action to mitigate direct risks to the residents.
Jun 4, 2025ComplaintClean
The inspection was conducted as a Case Management visit following an investigation of a complaint. The primary deficiency found relates to the facility retaining a resident requiring a higher level of care than the facility is authorized to provide, which constitutes an immediate risk. The facility was advised on necessary corrective actions, including staff in-service training and ensuring appropriate resident placement.
Jun 4, 2025OtherClean
The inspection was conducted as a Case Management visit following an investigation of a complaint. The primary deficiency found relates to the facility retaining a resident requiring a higher level of care than the facility is authorized to provide, which constitutes an immediate risk. The facility was advised on necessary corrective actions, including staff in-service training and ensuring appropriate resident placement.
Ownership & Operations
Who Operates This Facility
Hayward Sr. Hsng. I Opco Llc;oakmont Mgmt Grp LLC
NAENSILA RANDHAWA
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit ivyliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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