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Nursing HomeMedicaid Top Rated

Baywood Court Health Center

Strong Medicare quality ratings; families often praise attentive and caring staff. Still worth an in-person visit.

21966 Dolores Street, Castro Valley, CA 9454656 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 41 Google reviews

5
4
3
2
1
Baywood Court Health Center Nursing Home in Castro Valley, CA — Street View
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What this means for your family

This facility is an excellent choice for families seeking a vibrant, social community with high-quality dining and attentive staff. However, if your loved one has many high-value sentimental items, you should discuss the facility's protocols for securing personal belongings, as one family reported a loss of jewelry.

Google Reviews

Google Reviews

41 reviews on Google
Baywood Court is highly regarded by long-term residents and their families for its warm, community-focused atmosphere and exceptional staff attentiveness. While many praise the beautiful grounds, swimming pool, and high-quality dining, one serious concern was raised regarding the loss of personal valuables during the pandemic. The facility excels in providing a lively social environment with diverse activities and a sense of security.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities10.0MedsN/AMemory5.0Comms8.0Value8.0

Strengths

  • Attentive and caring staff
  • Beautifully maintained grounds and gardens
  • Diverse and high-quality dining options
  • Active social calendar and community engagement
  • Excellent amenities including a swimming pool and spa

Concerns

  • Loss of personal valuables/security of belongings
  • Outdated living corridors and limited wheelchair accessibility in some rooms

Rating Trends

Tap a year to see what changed

234'16(6)'18(9)'20(5)'22(9)'24(3)'26(46)

Distribution · 102 analyzed

5
86
4
7
3
1
2
0
1
8
21 reviews posted between Mar 1, 2026Mar 6, 2026 · 21 were 5-star
12 reviews posted between Mar 26, 2026Mar 27, 2026 · 12 were 5-star

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the beautiful gardens and the swimming pool; how often do residents get to enjoy those outdoor spaces?
  • 2The dining options sound very diverse; could you tell us more about how meals are planned and if there are special dietary accommodations?
  • 3What kind of social calendar do you have in place to help new residents engage with the community and meet others?
  • 4With such an impressive 5-star rating for staffing, how do you ensure that every resident's personal care needs are met consistently throughout the day?
  • 5What are the protocols in place for managing medical emergencies or changes in health status during the night?
  • 6How does the facility manage the security of residents' personal belongings and valuables to ensure everything stays safe in their rooms?

Personalized based on this facility's data


Key Review Excerpts

The staff who are there at 7:30, have a smile and know us, which brightens my day.

Long-term resident · 2026★★★★★

My 83-year-old mother, who has advanced Parkinson’s, was transferred to Baywood Court after surgery at Eden Medical Center. Overall, this is a good, clean, and well-managed facility.

Skilled nursing family member · 2025★★★★★

My mother lived here very happily for 12 years. Wonderful facility with outstanding staff, decent food, lots of activities and a lovely outdoor pool and gardens.

Long-term resident's family · 2018★★★★★
Source: 41 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.86hrs
OK
Registered nurses for medical care
Total Nursing
4.91hrs
OK
All nurses + aides combined
Staff Turnover
20%
Lower is better (< 30% = good)
RN Turnover
0%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Worse Than Avg

2

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
15.5%
CA
11.7%
Alameda
16.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
19.4%
CA
10.7%
Alameda
8.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Alameda
3.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.9%
Better than Avg
Here
4.9%
US
15.3%
CA
10.5%
Alameda
10.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.2%
Better than Avg
Here
6.2%
US
14.4%
CA
10.4%
Alameda
8.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Alameda
95.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.2%
Better than Avg
Here
97.2%
US
79.8%
CA
93.2%
Alameda
90.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
81.8%
CA
94.2%
Alameda
91.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Alameda
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (15.4)

This facility shows recurring issues across multiple surveys, with 29 deficiencies found over three inspections. The most persistent problems involve fire safety systems (smoke detection, alarms, sprinkler maintenance), medication management (pharmacy services and drug labeling), and food safety protocols. While all violations have reported correction dates, the pattern of repeated deficiencies in fire safety and pharmacy services across different survey years suggests ongoing operational challenges that families should discuss during visits.

Oct 11, 2024Routine
8
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0342Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0341Minimal · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0345Minimal · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Mar 16, 2023Routine
13
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0039Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0347Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

Oct 10, 2019Routine
8
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0023Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Baywood Court Health Center

Organization Type

nonprofit

Ownership & Management

Owners

Baywood Court

Owner · Organization

100%

Key personnel

Bischalaney, GeorgeManaging Control - Governing BodyDyar, NancyManaging Control - Governing BodyJohnson, BruceManaging Control - Governing BodyMahadevan, DevManaging Control - Governing BodyNeal, MatthewManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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