Nursing HomeMedicaid Top Rated

Ivy Hall Nursing Home

Strong Medicare quality ratings; families often praise compassionate and caring nursing staff. Still worth an in-person visit.

301 Watauga Ave, Elizabethton, TN 37643|101 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.6/5

based on 25 Google reviews

(423) 542-6512 Directions Website

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What this means for your family

While Ivy Hall has a history of positive rehab outcomes and clean facilities, recent feedback suggests a decline in care quality and concerns regarding staffing consistency. We strongly recommend that families tour the facility and specifically ask about the ratio of permanent staff versus agency staff to ensure your loved one receives consistent, personalized attention.

Google Reviews

25 reviews on Google

“Ivy Hall Nursing Home receives polarized feedback, with some families praising the compassionate care and rehab services, while others report significant concerns regarding staffing consistency and management. Critics highlight a heavy reliance on agency staff and neglect, whereas supporters commend the facility for its clean environment and attentive leadership.”

Quality Themes

Tap a score for details

Strengths

Compassionate and caring nursing staff
Effective rehabilitation services
Clean and well-maintained facility
Strong administrative leadership

Concerns

High reliance on agency staff leading to inconsistent care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 25 analyzed

How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1With your impressive 5-star health inspection rating, how do you ensure that the high standard of clinical care remains consistent even when you have temporary or agency staff on the floor?
2We noticed the administrative leadership is highly regarded here; how does the management team support the nursing staff to ensure personalized care for every resident?
3Could you tell us more about the specific programming and support available for residents in your memory care unit?
4What does a typical day of social activities and engagement look like for the residents here at Ivy Hall?
5In the event of a medical emergency during the night, what is the protocol for notifying the family and ensuring immediate care?
6Since the facility is known for being so clean and well-maintained, how often are the resident rooms and common areas deep-cleaned?

Personalized based on this facility's data

Key Review Excerpts

“My mother in law has been living at Ivy Hall for over a year. They have taken excellent care of her! The staff is kind and caring and the food is good.”

Long-term resident's family · 2022★★★★★

“I have been a rehab patient there 3 times each was great, no words can explain how good Ivy Hall is, everyone is great, we are fortunate to have a facility like this.”

Rehab patient · 2024★★★★★

“The absolute WORST nursing home we have had the experience of dealing with. I would never recommend anyone go to this facility. They only want patients that just lay in the bed so they don't have to deal with them.”

Memory care family member · 2025★☆☆☆☆

Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.71hrs

94%

Registered nurses for medical care

Total Nursing

4.59hrs

All nurses + aides combined

Staff Turnover

51%

Lower is better (< 30% = good)

RN Turnover

47%

Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility55.4%

Worse than Avg

Here

55.4%

19.5%

31.9%

Carter

37.8%

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.4%

Better than Avg

Here

0.4%

12.1%

12.9%

Carter

19.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility7.2%

Better than Avg

Here

7.2%

19.4%

20.1%

Carter

20.8%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility9.3%

Better than Avg

Here

9.3%

15.3%

18.5%

Carter

12.1%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.2%

Better than Avg

Here

98.2%

93.4%

89.5%

Carter

95.7%

⚖️

Residents who lost too much weight

↓ Lower is better

This Facility8.4%

Worse than Avg

Here

8.4%

5.3%

6.3%

Carter

3.4%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility79.7%

Mixed vs Avgs

Here

79.7%

81.8%

79.4%

Carter

84.7%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility77.6%

Worse than Avg

Here

77.6%

79.8%

Carter

81.7%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.3%

Better than Avg

Here

0.3%

1.6%

Carter

2.1%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies

Well below state avg (5.9)

Clean record — no deficiencies

Ivy Hall Nursing Home has 7 federal deficiencies across two surveys, all corrected by the facility. The most recent 2025 survey found multiple fire safety issues including faulty smoke doors, cooking facility protection, and alarm systems, plus emergency preparedness gaps. An earlier 2022 survey cited resident mobility care and accident prevention concerns. All issues were addressed with correction dates provided.

Sep 17, 2025Routine5 findings

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0015Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0041Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

Feb 16, 2022Routine2 findings

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ivy Hall Nursing Home

Organization Type

for profit

Ownership & Management

Owners

Deloach, Judy

Owner

100%

Key personnel

Fields, SummerW-2 Managing EmployeeCarter, JanelleOfficer / DirectorDeloach, JudyOfficer / DirectorCare Centers Management Consulting, INC.ManagerCarter, JanelleManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(423) 542-6512

ivyhallnursinghome.com

301 Watauga Ave

Elizabethton, TN 37643

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

25 reviews from families & visitors

Official Website

Visit ivyhallnursinghome.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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