Signature Healthcare of Elizabethon Rehab & Wellne
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 34 Google reviews

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What this means for your family
This facility is highly regarded for its physical therapy and dedicated nursing staff, making it a strong candidate for rehabilitation. However, families should be aware of reports regarding inconsistent responsiveness to call lights and should plan to visit frequently to ensure personal needs are being met.
Google Reviews
Google Reviews
34 reviews on Google“Signature Healthcare of Elizabethton receives highly polarized feedback, with many families praising the compassionate nursing and effective physical therapy teams. However, some residents and family members report significant concerns regarding responsiveness, staffing levels, and the quality of care provided during off-hours. While many find the environment warm and professional, others have expressed frustration over communication gaps and basic care standards.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Compassionate and attentive nursing staff
- Warm, welcoming atmosphere
- Strong support for long-term care residents
Concerns
- Slow or inadequate response to call lights and resident needs (mentioned by 2 reviewers)
- Poor communication regarding medical updates and medication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard such wonderful things about the physical and occupational therapy programs here; could you tell us more about how the therapists work with residents to regain their strength?
- 2It’s great to see how much the management team engages with the community through online feedback; how does that culture of listening translate to the day-to-day care of the residents?
- 3What is the process for ensuring family members receive timely and clear updates regarding changes in a resident's medical status or medication adjustments?
- 4How does the nursing team manage call lights during the busier shifts to ensure that residents' needs are met promptly?
- 5Could you describe what a typical day looks like for residents, including the types of social activities and dining experiences you offer?
- 6In the event of a medical emergency after hours, what are the specific protocols in place to ensure a resident receives immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The PT department was phenomenal, Sylvester was especially instrumental in getting me to walk without a cane. Jeff, Victoria and Page and Andrea, everyone is incredible.”
“The worst is when 70% of the time I rang for help they came in and ask roommate what she needed, not even looking my way.”
“My dad was there for about 2 years and just recently passed. In all that time I have no complaints. Staff was kind, knowledgeable and willing to listen.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a relatively clean inspection record with only 4 deficiencies across 3 surveys, all corrected by the provider. The issues were scattered across different areas including infection control, resident protection, and facility safety systems, with no recurring patterns of concern. All deficiencies were minor (D-level severity) and appear to have been promptly addressed, suggesting reasonable compliance with federal standards.
May 7, 2025Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 9, 2022Routine1
Construction Deficiencies
Use approved construction type or materials.
Oct 2, 2019Routine2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Ownership & Operations
Who Operates This Facility
Signature Healthcare of Elizabethon Rehab & Wellne
for profit
Chain Affiliation
Signature Healthcare
68 facilities nationwide
Chain avg rating: 3.0/5 · Rank 3 of 70 (Best)
Ownership & Management
Owners
Lp Cr Holdings LLC
Owner · Organization
Agemo Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf II LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit shcofelizabethton.com
Medicare data downloads
Original nursing home datasets
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