See every facility — official ratings, family reviews, no referral fees.
Assisted LivingMemory Care

Iris Memory Care of Turtle Creek

Families consistently rate this highly — reviewers highlight compassionate and professional staff. Schedule a visit to confirm the fit.

3611 Dickason Ave, Oak Lawn · Dallas, TX 7521954 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
5.0/5

based on 121 Google reviews

5
4
3
2
1
Iris Memory Care of Turtle Creek Assisted Living in Dallas, TX — Street View
Street View

Watch Iris Memory Care of Turtle Creek

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is an excellent choice if you prioritize a high standard of compassionate, personalized care and a clean, vibrant environment. However, families should be prepared for a higher price point than standard assisted living, as several reviewers noted the premium cost of their services.

Google Reviews

Google Reviews

121 reviews on Google

Iris Memory Care of Turtle Creek is highly regarded by families for its exceptionally compassionate and attentive staff who treat residents with dignity. Reviewers frequently praise the clean, beautiful environment and the engaging variety of resident activities, though some note that the cost of care is significantly higher than other options.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0Activities9.0MedsN/AMemory10.0Comms9.0Value5.0

Strengths

  • Compassionate and professional staff
  • Clean and well-maintained facility
  • Engaging resident activities and programs
  • Warm and welcoming atmosphere

Concerns

  • Higher cost compared to other residences

Rating Trends

Tap a year to see what changed

2345.0'19(23)5.05.0'21(17)5.05.0'23(13)5.04.4'25(7)5.0'26(2)

Distribution · 125 analyzed

5
124
4
0
3
0
2
0
1
1
20 reviews posted between Nov 13, 2019Nov 21, 2019 · 20 were 5-star
11 reviews posted between Feb 16, 2024Feb 17, 2024 · 11 were 5-star

How They Respond to Reviews

83%response rate
Good

The owner provides highly personalized responses that frequently mirror specific details from the reviewer, such as mentioning staff names, specific facility features, or family members. While some responses are brief, most demonstrate active engagement with the content of the praise.

Questions for Your Tour

  • 1Since the facility is known for such a warm and welcoming atmosphere, how do you help new residents transition and feel at home during their first few weeks?
  • 2I've heard wonderful things about the engagement programs here; could you tell me more about the specific daily activities planned for the memory care residents?
  • 3With a smaller, intimate community of 54 residents, how does your staff ensure that each person's unique daily routine and preferences are honored?
  • 4Given the high level of professional care mentioned by others, what specific protocols are in place for managing medical emergencies or sudden changes in health during the night?
  • 5The facility looks exceptionally clean and well-maintained; how often are the common areas and resident rooms deep-cleaned?
  • 6As we plan our budget, could you help me understand what specific premium services or specialized memory care features are included in the monthly cost compared to other local options?

Personalized based on this facility's data


Key Review Excerpts

The staff is not only incredibly professional and knowledgeable, but they are also kind, patient, and deeply compassionate. They treat Siria with the love and dignity she deserves, making sure she is even comfortable, engaged, and truly cared for every single day.

Memory care family member · 2025☆☆☆☆

I just moved my dad into this facility and I am so glad I did. Everyone on their staff is knowledgeable and experienced. We had a hard time placing my dad in a facility where he would get the care he need and begin to thrive.

Long-term resident's family · 2025☆☆☆☆

I cannot praise the Iris enough. As a hospice nurse who frequents multiple facilities, I can confidently say that the Iris stands out as the epitome of cleanliness and compassion.

Healthcare professional/Hospice nurse · 2024★★★★★
Source: 121 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
9deficiencies

Key Findings

The most recent comprehensive inspection on March 22, 2022, identified several violations primarily related to Life Safety Code standards, including issues with fire alarm maintenance, emergency generators, and smoking policies. Most of these safety concerns were addressed and corrected by the facility within a few weeks of the inspection.

Mar 22, 2022Routine

Health Code (1 violations) | Life Safety Code (8 violations)

Life Safety CodeCorrected Apr 14, 2022

The facility failed to protect hazardous areas as required by the referenced codes and standards.

Life Safety CodeCorrected Apr 14, 2022

The facility failed to have and enforce a smoking policy.

Life Safety CodeCorrected Apr 6, 2022

The facility failed to provide smoke compartmentation where required.

Life Safety CodeCorrected May 3, 2022

The facility failed to provide proper locking devices

Life Safety CodeCorrected Apr 4, 2022

The facility failed to test and maintain an emergency generator that provides power to emergency lighting.

Life Safety CodeCorrected Apr 14, 2022

The facility failed to protect cooking operations according to the Life Safety Code.

Life Safety CodeCorrected May 1, 2022

The facility failed to have a program to inspect, test, and maintain the fire alarm system and keep records of inspection, testing, and maintenance of the fire alarm system.

Life Safety CodeCorrected Apr 14, 2022

The facility failed to ensure means of egress met the referenced codes and standards.

Health Code

Ownership & Operations

Who Operates This Facility

Owner / Operator

1031cf Portfolio 3 TX Mt LLC

Organization Type

for profit

Management Company

IRIS SENIOR LIVING, LLC

Administrator

JONNA WARRICK

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call