See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Top Rated

Iowa Veterans Home

Strong Medicare quality ratings; families often praise clean, well-maintained facility and grounds. Still worth an in-person visit.

1301 Summit, Marshalltown, IA 50158702 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 63 Google reviews

5
4
3
2
1
Iowa Veterans Home Nursing Home in Marshalltown, IA — Street View
Street View

Watch Iowa Veterans Home

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

The Iowa Veterans Home is widely regarded for its clean environment and dedicated care staff, making it a strong candidate for those seeking a well-maintained facility. However, families should be proactive about safeguarding personal belongings and should clarify the facility's communication protocols with administration, as some visitors have reported challenges in these areas.

Google Reviews

Google Reviews

63 reviews on Google
The Iowa Veterans Home is widely praised for its clean, well-maintained campus and friendly, dedicated nursing staff who provide compassionate care to veterans. While many families report high satisfaction, some have raised serious concerns regarding administrative transparency, potential theft of personal property, and occasional difficulties in accessing staff for assistance.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean10.0Activities9.0MedsN/AMemory9.0Comms5.0Value4.0

Strengths

  • Clean, well-maintained facility and grounds
  • Friendly and compassionate nursing staff
  • Active environment with variety for residents
  • Strong reputation for memory care

Concerns

  • Allegations of missing personal property (mentioned by 2 reviewers)
  • Understaffing or difficulty accessing staff (mentioned by 3 reviewers)
  • Administrative friction or poor communication with families (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(3)'18(1)'20(1)'22(12)'24(12)'26(2)

Distribution · 65 analyzed

5
44
4
11
3
3
2
1
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's large capacity of over 700 residents, what specific systems do you have in place to ensure consistent communication between nursing staff and family members?
  • 2With your strong reputation for memory care, how do you balance the active, large-scale environment of the facility with the need for personalized, quiet spaces for residents?
  • 3I noticed the facility is well-maintained and clean; what is your protocol for safeguarding residents' personal belongings to ensure items are tracked and secure?
  • 4Since staffing is a top priority, could you walk me through how you manage staff availability during peak hours to ensure residents receive prompt assistance?
  • 5What does a typical daily activity schedule look like to keep residents engaged, and how do you tailor these options to individual interests?
  • 6In the event of a medical emergency, how does your team coordinate care, and at what point is the family typically notified of a change in status?

Personalized based on this facility's data


Key Review Excerpts

This place is amazing and the staff is just supurb and A+ They are currently taking care of my best friends dad and he is more healthier now than when he went in.

Friend of resident · 2025★★★★★

Great facility, great care for my dad, who has alzheimer's. The staff actually cares, unlike most nursing homes in the area.

Memory care family member · 2022★★★★★

It seemed like a lovely place at first. As time went on items started going missing from my grandmothers room. Items that had sentimental and monetary value.

Grandchild of resident · 2023☆☆☆☆
Source: 63 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.82hrs
OK
Registered nurses for medical care
Total Nursing
4.53hrs
OK
All nurses + aides combined
Staff Turnover
26%
Lower is better (< 30% = good)
RN Turnover
22%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

1

measures

Mixed Results

5

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
14.4%
IA
17.6%
Marshall
14.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility16.7%
Better than Avg
Here
16.7%
US
19.4%
IA
25.9%
Marshall
21.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
IA
93.9%
Marshall
95.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.7%
Mixed vs Avgs
Here
5.7%
US
12.1%
IA
4.1%
Marshall
8.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.1%
Better than Avg
Here
11.1%
US
15.3%
IA
17.5%
Marshall
16.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility20.9%
Worse than Avg
Here
20.9%
US
15.5%
IA
19.4%
Marshall
17.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.3%
Better than Avg
Here
94.3%
US
81.8%
IA
84.1%
Marshall
84.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility78.1%
Mixed vs Avgs
Here
78.1%
US
79.8%
IA
73.3%
Marshall
83.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (6.2)
1 complaint-triggered

This facility shows persistent fire safety issues across multiple surveys, with recurring problems in sprinkler systems, smoke barriers, and fire alarm maintenance appearing in 2023, 2024, and 2025 inspections. One family filed a complaint in 2024 regarding accident hazards and supervision. While the facility has committed to correcting all deficiencies, the repeated fire safety violations suggest ongoing maintenance challenges that families should discuss during visits.

Apr 16, 2026Routine
5
0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0922Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use and maintenance of medical gas equipment.

Nov 17, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 27, 2025Routine
8
0345Potential for harm · Widespread

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

May 2, 2024Routine
8
0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
2deficiencies
Apr 16, 2026Inspection
Clean

Fed violations: 0, State violations: 0

Feb 26, 2026Complaint
Clean

Fed violations: 0, State violations: 0

Dec 16, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Nov 17, 2025Complaint
Clean

Fed violations: 1, State violations: 0

Mar 27, 2025Inspection
Clean

Fed violations: 0, State violations: 0

Nov 26, 2024Complaint
Clean

Fed violations: 0, State violations: 0

Aug 8, 2024Complaint
Clean

Fed violations: 0, State violations: 0

Jun 10, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Iowa Veterans Home

Organization Type

government

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call