Iowa Veterans Home
Strong Medicare quality ratings; families often praise clean, well-maintained facility and grounds. Still worth an in-person visit.
based on 63 Google reviews

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What this means for your family
The Iowa Veterans Home is widely regarded for its clean environment and dedicated care staff, making it a strong candidate for those seeking a well-maintained facility. However, families should be proactive about safeguarding personal belongings and should clarify the facility's communication protocols with administration, as some visitors have reported challenges in these areas.
Google Reviews
Google Reviews
63 reviews on Google“The Iowa Veterans Home is widely praised for its clean, well-maintained campus and friendly, dedicated nursing staff who provide compassionate care to veterans. While many families report high satisfaction, some have raised serious concerns regarding administrative transparency, potential theft of personal property, and occasional difficulties in accessing staff for assistance.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility and grounds
- Friendly and compassionate nursing staff
- Active environment with variety for residents
- Strong reputation for memory care
Concerns
- Allegations of missing personal property (mentioned by 2 reviewers)
- Understaffing or difficulty accessing staff (mentioned by 3 reviewers)
- Administrative friction or poor communication with families (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's large capacity of over 700 residents, what specific systems do you have in place to ensure consistent communication between nursing staff and family members?
- 2With your strong reputation for memory care, how do you balance the active, large-scale environment of the facility with the need for personalized, quiet spaces for residents?
- 3I noticed the facility is well-maintained and clean; what is your protocol for safeguarding residents' personal belongings to ensure items are tracked and secure?
- 4Since staffing is a top priority, could you walk me through how you manage staff availability during peak hours to ensure residents receive prompt assistance?
- 5What does a typical daily activity schedule look like to keep residents engaged, and how do you tailor these options to individual interests?
- 6In the event of a medical emergency, how does your team coordinate care, and at what point is the family typically notified of a change in status?
Personalized based on this facility's data
Key Review Excerpts
“This place is amazing and the staff is just supurb and A+ They are currently taking care of my best friends dad and he is more healthier now than when he went in.”
“Great facility, great care for my dad, who has alzheimer's. The staff actually cares, unlike most nursing homes in the area.”
“It seemed like a lovely place at first. As time went on items started going missing from my grandmothers room. Items that had sentimental and monetary value.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
1
measures
5
measures
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows persistent fire safety issues across multiple surveys, with recurring problems in sprinkler systems, smoke barriers, and fire alarm maintenance appearing in 2023, 2024, and 2025 inspections. One family filed a complaint in 2024 regarding accident hazards and supervision. While the facility has committed to correcting all deficiencies, the repeated fire safety violations suggest ongoing maintenance challenges that families should discuss during visits.
Apr 16, 2026Routine5
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
Nov 17, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 27, 2025Routine8
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
May 2, 2024Routine8
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Apr 16, 2026InspectionClean
Fed violations: 0, State violations: 0
Feb 26, 2026ComplaintClean
Fed violations: 0, State violations: 0
Dec 16, 2025ComplaintClean
Fed violations: 0, State violations: 0
Nov 17, 2025ComplaintClean
Fed violations: 1, State violations: 0
Mar 27, 2025InspectionClean
Fed violations: 0, State violations: 0
Nov 26, 2024ComplaintClean
Fed violations: 0, State violations: 0
Aug 8, 2024ComplaintClean
Fed violations: 0, State violations: 0
Jun 10, 2024InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Iowa Veterans Home
government
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Official Website
Visit dva.iowa.gov
Medicare data downloads
Original nursing home datasets
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