Bickford Cottage Marshalltown
Families consistently rate this highly — reviewers highlight warm, attentive, and compassionate staff. Schedule a visit to confirm the fit.
based on 38 Google reviews
Watch Bickford Cottage Marshalltown
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is consistently praised for its compassionate, family-like culture and high standards of cleanliness. Families should feel confident in the staff's attentiveness, though as with any facility, it is always recommended to observe the environment during a tour to ensure it matches your loved one's specific personality and needs.
Google Reviews
Google Reviews
38 reviews on Google“Bickford Cottage Marshalltown is highly regarded by families for its warm, homelike environment and exceptionally caring staff. Reviewers consistently praise the facility's cleanliness, the quality of the meals, and the genuine, proactive approach caregivers take toward resident well-being.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and compassionate staff
- Clean, well-maintained, and homelike environment
- High-quality, well-received dining options
- Proactive communication and support for families
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is very active in responding to family feedback online; how do you typically keep families updated on their loved one's daily progress?
- 2With your focus on a homelike environment for 44 residents, what kind of structured activities or social programs are available to keep everyone engaged throughout the day?
- 3Given the recent state reports, could you walk me through the specific steps you’ve taken to address those findings and ensure the highest standard of care moving forward?
- 4The dining experience is frequently highlighted as a strength here; how do you accommodate residents who may have specific dietary needs or challenges with memory-related eating habits?
- 5How does your nursing staff handle medical emergencies or sudden changes in a resident's health, especially during the evening or overnight hours?
- 6Since your team is known for being so compassionate, what kind of specialized training do your caregivers receive to support residents specifically with memory care needs?
Personalized based on this facility's data
Key Review Excerpts
“The staff came to visit him there and brought him treats. We were so glad when he went back to Bickford. Trish went out of her way to make this happen. They truly are family.”
“My father says he is comfortable at Bickford and feels safe. He especially likes the meals and he can be picky!!!!!”
“Bickford cottage was the home of our grandma Betty for over a decade. She was treated with the upmost respect and dignity during her time here and lived a wonderful last chapter of your life.”
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Oct 7, 2025InspectionClean
Fed violations: 0, State violations: 1
Jul 31, 2024ComplaintClean
Fed violations: 0, State violations: 0
Oct 4, 2023InspectionClean
Fed violations: 0, State violations: 2
May 12, 2022InspectionClean
Fed violations: 0, State violations: 0
Oct 25, 2021InspectionClean
Fed violations: 0, State violations: 3
Apr 18, 2018InspectionClean
Fed violations: 0, State violations: 0
Dec 18, 2017OtherClean
Fed violations: 0, State violations: 1
May 24, 2017OtherClean
Fed violations: 0, State violations: 1
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit bickfordseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Accura Healthcare of Marshalltown
< 1 miNursing Home · Marshalltown, IA
Southridge Specialty Care
< 1 miNursing Home · Marshalltown, IA
Glenwood Place
< 1 miMemory Care · Marshalltown, IA
Harmony Marshalltown
< 1 miNursing Home · Marshalltown, IA
Iowa Veterans Home
2.8 miNursing Home · Marshalltown, IA