Ihm Senior Living Community
Strong Medicare quality ratings; families often praise beautiful, historic, and well-maintained campus. Still worth an in-person visit.
based on 186 Google reviews
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What this means for your family
IHM is highly regarded for its beautiful, peaceful campus and effective rehabilitation programs, making it a strong choice for those prioritizing a serene environment. However, families should be aware of isolated reports regarding staff responsiveness and food quality; we recommend observing the call-light response time during a tour to ensure it meets your expectations.
Google Reviews
Google Reviews
186 reviews on Google“IHM Senior Living Community is widely praised for its beautiful, historic campus and peaceful grounds, which many visitors find comforting. While families frequently commend the nursing and rehab staff for being kind and professional, there are isolated reports regarding slow response times to call lights and concerns about food quality. Overall, it is viewed as a serene and well-maintained facility, though prospective families should verify current staffing ratios.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, historic, and well-maintained campus
- Kind and compassionate nursing staff
- Effective physical therapy and rehabilitation programs
- Peaceful and serene environment
Concerns
- Slow response to call lights/buzzers (mentioned by 2 reviewers)
- Tasteless or poor quality food (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 189 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the beautiful, historic nature of this campus, how do you ensure residents are able to safely enjoy the outdoor spaces and serene environment?
- 2With your high CMS staffing rating, could you walk me through how your team manages call light response times to ensure residents feel heard and supported throughout the day?
- 3I know that dining is a major part of the resident experience; what steps are you taking to ensure the meals are both nutritious and enjoyable for everyone?
- 4Since your rehabilitation program is highly regarded, how do you coordinate physical therapy goals with the nursing staff to ensure a smooth recovery process?
- 5What kind of daily activities or social programs do you offer that take advantage of the peaceful atmosphere here at IHM?
- 6In the event of a medical emergency, what is your protocol for communicating with family members and coordinating care with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“Took excellent care of my (nearly) 90yo mother after breaking her pelvis in 3 spots. Physical therapy was 2nd to none! God has truly blessed them all, as they were angels for my mother and our entire family!”
“I then found I.H.M. Sisters and could not be happier. This place is awesome! The staff has been so very professional the care is exceptional in every way.”
“Visiting a friend here but staff don't really want to work too hard. Buzzer keeps.beepimg and they sit chat and eat ignoring it for 20 minutes.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
IHM Senior Living Community shows concerning patterns with fire safety issues appearing across all three surveys, including repeated problems with fire alarm systems, sprinkler maintenance, and smoke protection. The facility has also had deficiencies in medication management, infection control, and resident rights. While all violations have correction dates, the recurring fire safety problems suggest ongoing maintenance challenges that families should discuss during visits.
Feb 20, 2025Routine3
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Mar 28, 2024Routine9
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Ihm Senior Living Community
nonprofit
Chain Affiliation
Saint Therese Senior Communities
4 facilities nationwide
Chain avg rating: 4.5/5 · Rank 2 of 4 (Best)
Ownership & Management
Owners
Saint Therese Communities
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
186 reviews from families & visitors
Official Website
Visit ihmsisters.org
Medicare data downloads
Original nursing home datasets
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