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Assisted Living

Brookdale Monroe AL (mi)

Families consistently rate this highly — reviewers highlight compassionate and friendly staff. Schedule a visit to confirm the fit.

1605 Fredericks Drive, Monroe, MI 4816220 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.2/5

based on 17 Google reviews

5
4
3
2
1
Brookdale Monroe AL (mi) Assisted Living in Monroe, MI — Street View
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What this means for your family

While many families report a positive, clean environment, the serious allegations regarding staff conduct and lack of responsiveness are concerning. We strongly recommend that families tour the facility and ask direct questions about their policy on surveillance cameras and how they handle resident grievances.

Google Reviews

Google Reviews

17 reviews on Google
Brookdale Monroe receives polarized feedback, with many families praising the compassionate staff and clean environment for their loved ones. However, significant concerns have been raised regarding nursing oversight, potential neglect, and administrative responsiveness. Families should weigh the positive reports of resident comfort against serious allegations of staff misconduct and poor care quality.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean8.0ActivitiesN/AMeds2.0Memory7.0Comms3.0Value8.0

Strengths

  • Compassionate and friendly staff
  • Clean and well-maintained facility
  • Comfortable, home-like resident rooms
  • Effective handling of dementia-related behaviors

Concerns

  • Poor nursing oversight and potential neglect (mentioned by 2 reviewers)
  • Lack of administrative responsiveness to complaints (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02016(1)2.32019(3)5.02021(3)5.02022(3)4.02023(1)4.62024(9)5.02025(1)

Distribution · 21 analyzed

5
17
4
1
3
0
2
0
1
3

How They Respond to Reviews

6%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the intimate size of this 20-resident community, how do you ensure consistent nursing oversight and personalized attention for each individual?
  • 2I understand that communication is vital for families; what is your standard process for keeping us updated on our loved one's daily well-being and any changes in their care?
  • 3Could you walk me through your current medication management process to help us understand how you ensure accuracy and safety for residents?
  • 4We noticed the home-like atmosphere here is a point of pride; what kind of daily activities or social opportunities are currently being offered to keep residents engaged?
  • 5How does your leadership team handle family feedback or concerns to ensure that issues are addressed promptly and effectively?
  • 6Since dining is such an important part of the day, could you tell us about your current meal service and how you accommodate individual preferences or dietary needs?

Personalized based on this facility's data


Key Review Excerpts

Her room is always clean and she enjoys most of her time there. She has memory issues and her confusion is handled lovingly by the staff.

Memory care family member · 2024★★★★★

I would never recommend this place for quality care of your loved ones. Due to medical issues of my own, I put a camera in the room of my loved one. I was told nursing staff wasnt allowed to mess with them but have video evidence of 1st shift covering my camera up.

Family member · 2024☆☆☆☆

Majority of staff is unhelpful. Elderly resident with severe tremors was eating chicken noodle soup with a fork and took her over 40 minutes to try and eat it--not one staff member offered to help her.

Family member · 2019☆☆☆☆
Source: 17 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

2total

Key Findings

No deficiencies found. The most recent renewal inspection from December 2024 determined the facility is in substantial compliance with all applicable rules and statutes.

Dec 19, 2024Routine
CleanReport

No deficiencies found during this inspection.

Jun 24, 2015Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brookdale Senior Living Communities, INC.

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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