Hudson Hill Center for Rehabilitation & Nursing
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 298 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (23 vs median 6.0)
Bottom 25% in NY · Meets national RN staffing standard · Worst in INFINITE CARE chain · $56,044 in fines · Abuse citation
What this means for your family
Hudson Hill offers a strong rehabilitation program and a clean, updated environment, but families must be proactive. Given the consistent reports of poor communication and elevator issues, we recommend establishing a direct line of contact with a specific staff member and visiting frequently to ensure your loved one's needs are being met.
Google Reviews
Google Reviews
298 reviews on Google“Hudson Hill Center for Rehabilitation & Nursing receives polarized feedback, with many reviewers praising the facility's recent renovations, the physical therapy department, and specific staff members like Isaac. However, significant concerns persist regarding poor communication, unreliable elevator access, and instances of neglect or unprofessionalism in nursing care. Families should be aware that while many report a positive experience, there are serious allegations of inadequate patient supervision and difficulty reaching staff.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Attentive and helpful concierge/administrative staff
- Clean, newly renovated facility environment
- Responsive to specific resident requests when escalated
Concerns
- Poor communication and difficulty reaching staff by phone (mentioned by 5 reviewers)
- Unreliable or limited elevator access (mentioned by 4 reviewers)
- Inadequate nursing care, neglect, or unprofessional attitude (mentioned by 6 reviewers)
- Disorganized discharge process or lack of follow-up care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 208 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent facility renovations, what specific changes have been made to improve the daily living experience and accessibility for residents?
- 2I noticed some concerns regarding communication; what is the best way for family members to receive regular updates and reach the nursing team directly?
- 3With your physical and occupational therapy teams being a noted strength, how do you integrate these services into a resident's daily routine to ensure consistent progress?
- 4What protocols do you have in place to ensure medication management is accurate and that residents receive their doses on time?
- 5Could you walk me through the discharge planning process to ensure that a resident’s transition back home or to the next level of care is well-coordinated?
- 6How does the facility manage elevator access and internal transportation to ensure residents can safely attend activities or therapy appointments throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapists and occupational therapists really worked with me and helped me get stronger. I'm able to stand up now and can walk with the aid of a rollator.”
“My only complaints are the lack of parking and the very poor condition of the elevators. There are only 2 and hopefully they are both working when you visit.”
“Communication with caregivers is very poor because there isn’t any. They never answer the phones no matter what time of day you call. And if you leave a message you will not get a call back.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hudson Hill Center has a concerning pattern of repeat safety violations, with nearly half of its 59 deficiencies triggered by family complaints. The facility shows recurring problems with accident prevention and safety supervision across multiple surveys, alongside issues with care planning and infection control. While all violations show correction dates, the persistence of safety hazards across recent inspections suggests ongoing operational challenges that warrant careful evaluation during any visit.
Nov 26, 2025Complaint5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 4, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 25, 2025Complaint5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Dec 18, 2024Routine11
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Dec 18, 2024Complaint10
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Dec 9, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Feb 25, 2025
$56,044
Ownership & Operations
Who Operates This Facility
Hudson Hill Center for Rehabilitation & Nursing
for profit
Chain Affiliation
Infinite Care
21 facilities nationwide
Chain avg rating: 3.2/5 · Rank 19 of 20 (Worst)
Ownership & Management
Owners
Melnicke, Michael
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
298 reviews from families & visitors
Official Website
Visit hudsonhillrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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