Sans Souci Rehabilitation and Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 449 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (26 vs median 6.0)
Below average in NY · Below recommended RN staffing · Below chain average · No penalties on record · Abuse citation
What this means for your family
Sans Souci is highly regarded for its clean environment and effective rehabilitation programs, making it a strong candidate for post-acute recovery. However, because a few families raised concerns about food quality and clinical outcomes, we recommend asking the administration about their specific protocols for managing chronic conditions and dietary preferences during your tour.
Google Reviews
Google Reviews
449 reviews on Google“Sans Souci Rehabilitation and Nursing Center receives overwhelmingly positive feedback for its clean, well-maintained facility and highly attentive staff. Families and patients frequently highlight the effectiveness of the physical therapy department and the personalized care provided by nurses and the concierge team. While the vast majority of reviews are glowing, a small minority of reviewers have raised concerns regarding food quality and specific clinical outcomes.”
Quality Themes
Tap a score for detailsStrengths
- Highly attentive and compassionate nursing staff
- Effective and goal-oriented physical therapy
- Clean, modern, and well-maintained facility
- Proactive and helpful concierge services
- Strong focus on patient recovery and discharge planning
Concerns
- Poor quality of food (described as frozen/TV dinners) (mentioned by 2 reviewers)
- Clinical care issues leading to hospital readmission (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 210 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much care the management puts into responding to everyone's feedback; how has the facility implemented recent changes to improve clinical care and prevent hospital readmissions?
- 2The physical therapy team seems very goal-oriented based on what people say; can you walk us through how a personalized recovery plan is created for a new resident?
- 3We want to make sure they are eating well; could you tell us more about the daily meal service and how much variety is available in the dining menu?
- 4The facility looks very clean and well-maintained; what kind of daily activities or social events are planned to keep the residents engaged and active?
- 5How does the nursing team handle medical emergencies or changes in health status during the overnight hours?
- 6Since the concierge services are noted as being so helpful, how does that team assist families with the transition process during discharge planning?
Personalized based on this facility's data
Key Review Excerpts
“The staff is incredibly hands-on, attentive, and compassionate, ensuring that every patient receives personalized care tailored to their needs. The facility is impeccably clean, creating a comfortable and welcoming environment for recovery.”
“My brother is here to rebuild his strength so that he can come home and live independently. I am so thankful for Sans Souci. The staff and sooooo helpful and caring. They treat my brother well, and they all stay in touch with me and have helped me navigate all of the complexities of long term care.”
“The staff made her feel welcomed, respected, and part of a community. The friendships she formed with residents and staff truly meant a lot to her, and she will truly miss them.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with recent uncorrected deficiencies prompted by family complaints, including inadequate nursing staffing, medication errors, and poor daily care assistance as of April 2025. The most recurring problems involve quality of care issues, nursing staffing shortages, and medication management errors that persist across multiple surveys. While many older deficiencies have been corrected, the facility's failure to provide correction plans for the most recent serious violations regarding basic care standards raises significant red flags for potential families.
Sep 8, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Apr 22, 2025Complaint10
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Apr 15, 2025Complaint12
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 14, 2024Routine12
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Aug 14, 2024Complaint7
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Jul 30, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Sans Souci Rehabilitation and Nursing Center
for profit
Chain Affiliation
Carerite Centers
34 facilities nationwide
Chain avg rating: 3.4/5 · Rank 26 of 34
Ownership & Management
Owners
Westchester Park Ventures LLC
Owner · Organization
Einhorn, Neal
Owner (parent company)
Friedman, Mark
Owner (parent company)
Minzer, Miriam
Owner (parent company)
Minzer, Naftali
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
449 reviews from families & visitors
Official Website
Visit sanssoucirehab.com
Medicare data downloads
Original nursing home datasets
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