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Nursing HomeMedicaid Investigative

Yonkers Gardens Center for Nursing and Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

115 South Broadway, Ludlow · Yonkers, NY 10701200 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 156 Google reviews

5
4
3
2
1
Yonkers Gardens Center for Nursing and Rehab Nursing Home in Yonkers, NY — Street View
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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (11 vs median 6.0)
  • High RN turnover (53%)

Bottom 25% in NY · Below recommended RN staffing · Worst in INFINITE CARE chain · $132,103 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility offers strong rehabilitation services and a clean environment, but families should be aware of significant communication gaps. Before admitting a loved one, we strongly recommend meeting the assigned social worker in person and establishing a clear, documented plan for how you will receive updates, as many families report difficulty reaching staff via phone.

Google Reviews

Google Reviews

156 reviews on Google
Yonkers Center for Nursing and Rehabilitation receives highly polarized feedback, with many recent reviewers praising the facility's rehabilitation services, cleanliness, and the warmth of specific front-desk and nursing staff. However, a significant number of families report severe concerns regarding communication, neglect, and understaffing, particularly during off-hours and weekends. While some families feel the facility has improved under new management, others describe persistent issues with call-bell response times, lost personal belongings, and unprofessional administrative conduct.

Quality Themes

Tap a score for details
Food5.0Staff6.0Clean7.0Activities4.0Meds3.0Memory2.0Comms2.0ValueN/A

Strengths

  • Effective rehabilitation therapy programs
  • Warm and welcoming front-desk staff
  • Clean and well-maintained facility environment
  • Attentive and compassionate nursing care (cited by specific staff names)

Concerns

  • Poor communication and unresponsive social work/administration (mentioned by 9 reviewers)
  • Understaffing and slow response to call bells (mentioned by 7 reviewers)
  • Lost or stolen personal belongings and clothing (mentioned by 5 reviewers)
  • Inadequate hygiene care for incontinent patients (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2343.7'19(3)1.04.0'21(7)2.24.5'23(8)4.04.4'25(61)4.1'26(15)

Distribution · 158 analyzed

5
108
4
10
3
9
2
5
1
26
14 reviews posted between Feb 7, 2024Feb 8, 2024 · 14 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed many people mention how warm and welcoming the front-desk staff is; how does that team approach communicating important updates to families?
  • 2Since we are looking for great rehab support, could you tell us more about how the therapy programs are structured for new residents?
  • 3How does the nursing team manage call bells and ensure that residents receive timely assistance with hygiene and personal care throughout the day?
  • 4What specific protocols are in place to ensure that medication management is accurate and that any changes in a resident's health are communicated to us immediately?
  • 5What kind of daily activities or social events are planned to keep residents engaged and connected with one another?
  • 6How does the facility handle the security of personal belongings and clothing to prevent items from getting lost or misplaced?

Personalized based on this facility's data


Key Review Excerpts

The therapy department does a terrific job. Michael in rehab truly cares about the residents and takes the time to talk to us.

Long-term resident's family · 2021★★★★★

My mother is currently with this facility and there are some nurses who just want to come to work for a check and do not really care about the well being of their patients.

Memory care family member · 2024★★★☆☆

The staff will NOT go above and beyond to help. They do not enforce hygiene routines nor do they assist incontinent patients on a regular basis.

Rehab patient · 2025☆☆☆☆
Source: 156 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.65hrs
87%
Registered nurses for medical care
Total Nursing
3.17hrs
77%
All nurses + aides combined
Staff Turnover
32%
Lower is better (< 30% = good)
RN Turnover
41%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

8

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility53.0%
Worse than Avg
Here
53.0%
US
93.4%
NY
91.3%
Westchester
91.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility50.5%
Worse than Avg
Here
50.5%
US
12.1%
NY
18.9%
Westchester
19.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility83.9%
Worse than Avg
Here
83.9%
US
95.5%
NY
95.3%
Westchester
95.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility21.9%
Worse than Avg
Here
21.9%
US
15.4%
NY
13.8%
Westchester
12.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.0%
Better than Avg
Here
10.0%
US
15.3%
NY
13.8%
Westchester
12.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.7%
Mixed vs Avgs
Here
14.7%
US
19.5%
NY
13.3%
Westchester
14.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility19.0%
Worse than Avg
Here
19.0%
US
81.8%
NY
77.0%
Westchester
75.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility23.0%
Worse than Avg
Here
23.0%
US
79.7%
NY
78.8%
Westchester
80.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.5%
Worse than Avg
Here
2.5%
US
1.6%
NY
1.2%
Westchester
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
2penalties
Well above state avg (7.6)
27 complaint-triggered
$132,103 in fines

This facility shows a concerning pattern of recurring safety and care issues, with families frequently filing complaints that triggered 27 of the 70 deficiencies found. The most persistent problems involve protection from abuse and neglect, accident prevention and safety hazards, and care planning deficiencies. Issues with abuse protection, nursing staff adequacy, and safety hazards appear repeatedly across multiple years and complaint investigations, suggesting ongoing challenges in these critical areas despite reported corrections.

Feb 12, 2026Complaint
3
0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0865Potential for harm · IsolatedCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

Sep 16, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 28, 2025Complaint
4
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Jan 3, 2025Complaint
7
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0838Potential for harm · IsolatedCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Feb 7, 2024Complaint
10
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0740Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0741Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0835Potential for harm · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0850Potential for harm · IsolatedCorrected

Administration Deficiencies

Hire a qualified full-time social worker in a facility with more than 120 beds.

Aug 15, 2023Routine
12
0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0882Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0921Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0015Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0030Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

Federal Penalties

Fine

May 28, 2025

$61,636

Fine

Feb 7, 2024

$37,278

Ownership & Operations

Who Operates This Facility

Owner / Operator

Yonkers Gardens Center for Nursing and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Infinite Care

Chain Size

21 facilities nationwide

Chain avg rating: 3.2/5 · Rank 20 of 20 (Worst)

Ownership & Management

Owners

Friedman, Leopold

Owner

20%

Melnicke, Michael

Owner

68%

Key personnel

Skutzka, AlexanderW-2 Managing EmployeeFriedman, LeopoldOfficer / DirectorMelnicke, MichaelOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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