Yonkers Gardens Center for Nursing and Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 156 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (11 vs median 6.0)
- High RN turnover (53%)
Bottom 25% in NY · Below recommended RN staffing · Worst in INFINITE CARE chain · $132,103 in fines · Abuse citation
What this means for your family
This facility offers strong rehabilitation services and a clean environment, but families should be aware of significant communication gaps. Before admitting a loved one, we strongly recommend meeting the assigned social worker in person and establishing a clear, documented plan for how you will receive updates, as many families report difficulty reaching staff via phone.
Google Reviews
Google Reviews
156 reviews on Google“Yonkers Center for Nursing and Rehabilitation receives highly polarized feedback, with many recent reviewers praising the facility's rehabilitation services, cleanliness, and the warmth of specific front-desk and nursing staff. However, a significant number of families report severe concerns regarding communication, neglect, and understaffing, particularly during off-hours and weekends. While some families feel the facility has improved under new management, others describe persistent issues with call-bell response times, lost personal belongings, and unprofessional administrative conduct.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy programs
- Warm and welcoming front-desk staff
- Clean and well-maintained facility environment
- Attentive and compassionate nursing care (cited by specific staff names)
Concerns
- Poor communication and unresponsive social work/administration (mentioned by 9 reviewers)
- Understaffing and slow response to call bells (mentioned by 7 reviewers)
- Lost or stolen personal belongings and clothing (mentioned by 5 reviewers)
- Inadequate hygiene care for incontinent patients (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 158 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed many people mention how warm and welcoming the front-desk staff is; how does that team approach communicating important updates to families?
- 2Since we are looking for great rehab support, could you tell us more about how the therapy programs are structured for new residents?
- 3How does the nursing team manage call bells and ensure that residents receive timely assistance with hygiene and personal care throughout the day?
- 4What specific protocols are in place to ensure that medication management is accurate and that any changes in a resident's health are communicated to us immediately?
- 5What kind of daily activities or social events are planned to keep residents engaged and connected with one another?
- 6How does the facility handle the security of personal belongings and clothing to prevent items from getting lost or misplaced?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department does a terrific job. Michael in rehab truly cares about the residents and takes the time to talk to us.”
“My mother is currently with this facility and there are some nurses who just want to come to work for a check and do not really care about the well being of their patients.”
“The staff will NOT go above and beyond to help. They do not enforce hygiene routines nor do they assist incontinent patients on a regular basis.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring safety and care issues, with families frequently filing complaints that triggered 27 of the 70 deficiencies found. The most persistent problems involve protection from abuse and neglect, accident prevention and safety hazards, and care planning deficiencies. Issues with abuse protection, nursing staff adequacy, and safety hazards appear repeatedly across multiple years and complaint investigations, suggesting ongoing challenges in these critical areas despite reported corrections.
Feb 12, 2026Complaint3
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Sep 16, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 28, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jan 3, 2025Complaint7
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Feb 7, 2024Complaint10
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
Aug 15, 2023Routine12
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Federal Penalties
Fine
May 28, 2025
$61,636
Fine
Feb 7, 2024
$37,278
Ownership & Operations
Who Operates This Facility
Yonkers Gardens Center for Nursing and Rehab
for profit
Chain Affiliation
Infinite Care
21 facilities nationwide
Chain avg rating: 3.2/5 · Rank 20 of 20 (Worst)
Ownership & Management
Owners
Friedman, Leopold
Owner
Melnicke, Michael
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
156 reviews from families & visitors
Official Website
Visit yonkersrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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