Hopkins Manor

The facility underwent an Annual 1-year required inspection on 09/25/2025. The inspector noted that the facility was generally well-maintained, with all observed areas, including bedrooms, common areas, and safety equipment, meeting standards. No deficiencies were cited during this visit.

This report details the findings of a complaint investigation conducted on 09/16/2025 regarding alleged mishandling of a resident's personal belonging. Based on document review and interviews, the allegation was determined to be unsubstantiated. No deficiencies were cited during this visit.

The unannounced case management inspection visit was conducted on 07/31/2025 following notices of violation from the local building code enforcement. The LPA toured the areas in question (basement of building A and C), and staff reported that the rooms are largely vacant or being used for storage. No citations were issued during this inspection.

This report details an investigation into a complaint alleging that facility staff mishandled a resident's personal funds. Based on interviews and document review, the department determined that the allegations were unfounded, meaning they were false or lacked reasonable basis. The complaint was therefore dismissed.

The facility underwent a Case Management follow-up visit on May 7, 2025. The representative confirmed that the previously excluded staff member was terminated and has not returned to the facility. No deficiencies were cited during this visit.

The facility underwent an unannounced case management visit on 04/24/2025. The Licensing Program Analyst addressed an error regarding the confidentiality status of a previous complaint report (LIC 9099). No deficiencies were cited during this visit.

This was a Plan of Correction (POC) follow-up visit conducted on 4/16/2025, addressing deficiencies cited during a Case Management visit on 4/11/2025. The report indicates that the previously cited deficiencies (CCR 87468.1(a)(2) and CCR 87411) have been corrected and cleared. The facility was provided with proof of correction letters.

The unannounced Case Management follow-up identified multiple significant deficiencies related to resident safety and staff competence. Three Type A deficiencies were cited, including failures in upholding personal rights, ensuring adequate staffing competence, and failing to protect a resident from physical harm during an incident. Immediate corrective action is required for these critical safety issues.