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Assisted Living

Abigail Complete Care, INC

Families consistently rate this highly — reviewers highlight attentive and caring staff. Schedule a visit to confirm the fit.

1230 Hopkins Avenue, Oak Knoll - Redwood Park · Redwood City, CA 9406224 bedsLicensed & Active
Google rating
4.4/5

based on 8 Google reviews

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Abigail Complete Care, INC Assisted Living in Redwood City, CA — Street View
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What this means for your family

The facility is highly regarded for its friendly and attentive staff, which is a vital component of quality care. While recent feedback is overwhelmingly positive, families should note the lack of detailed information regarding specific medical or dining services in the current reviews.

Google Reviews

Google Reviews

8 reviews on Google
Families can expect a very friendly and attentive staff, with one reviewer specifically noting a positive experience involving community engagement. However, the facility has a history of inconsistent ratings, including a single one-star review from 2018.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivities10.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Attentive and caring staff
  • Friendly and welcoming atmosphere
  • Engaging community activities

Rating Trends

Tap a year to see what changed

2343.82018(4)5.02019(1)5.02022(1)5.02025(2)5.02026(1)

Distribution · 9 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1It’s wonderful to see such a warm and welcoming atmosphere here; how do you help new residents settle in and feel like part of the community right away?
  • 2I noticed the staff is often described as very attentive; how do you ensure that each resident's specific personal preferences are always being met?
  • 3With a close-knit group of 24 residents, what are some of the favorite community activities or social events that bring everyone together?
  • 4Can you tell me more about how the team manages medical needs or handles unexpected health emergencies during the night?
  • 5Since the facility is so intimate, how do you ensure that every resident receives personalized attention to their daily care routines?
  • 6I saw that the team is very responsive to feedback; how do you involve families in the care planning process to ensure we are all on the same page?

Personalized based on this facility's data


Key Review Excerpts

Nicest staff! Very friendly. I look forward to going back and building with their residents and LEGO.

Community visitor · 2018★★★★★

Very attentive staff. And to add a couple years after that comment- "Consistently Excellent"

Long-term observer · 2025★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

6total
2 Type B— non-compliance
Clean record— no deficiencies found
May 16, 2025Other
Clean

This was a Plan of Correction (POC) follow-up visit conducted on 5/16/2025 to address a citation from 5/7/2025. The facility was initially cited for lacking documentation of its latest quarterly emergency visit (HSC 1569.695(c)). During this visit, the deficiency was reviewed and cleared.

May 7, 2025Inspection
Clean

The facility underwent an Annual 1-year required inspection on May 7, 2025. The general physical plant and record reviews were satisfactory, with no immediate health or safety risks observed. However, one Type B deficiency was cited regarding the lack of documentation for the facility's last quarterly emergency drill.

Jun 19, 2024Complaint
Clean

This report details the findings of a complaint investigation conducted on June 19, 2024. The allegations included staff inability to communicate with residents and staff mistreating residents. The investigation found that the complaint was unfounded, meaning the allegations were deemed false or without reasonable basis.

May 3, 2024Inspection
Clean

The unannounced required 1-year inspection found the facility to be compliant with most safety and operational standards. The report notes that no citations were issued, although several updated forms and certificates are requested for follow-up by 05/10/2024.

Jan 10, 2024Complaint
Clean

This report details a complaint investigation conducted on 01/02/2024, with findings documented on 01/10/2024. The allegations regarding staff training and health screening were investigated and subsequently found to be unfounded. The complaint was therefore dismissed by the agency.

Feb 24, 2023Inspection
Clean

The inspection was conducted by an LPA for infection control and was generally positive. The facility demonstrated adherence to many safety and operational protocols, including proper PPE storage, staff masking, and current documentation for fire safety and disaster plans. No deficiencies were cited during this review.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Abigail Complete Care, INC

Administrator

FRAGIACOMO, VIVIAN

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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