Abigail Complete Care, INC

This was a Plan of Correction (POC) follow-up visit conducted on 5/16/2025 to address a citation from 5/7/2025. The facility was initially cited for lacking documentation of its latest quarterly emergency visit (HSC 1569.695(c)). During this visit, the deficiency was reviewed and cleared.

The facility underwent an Annual 1-year required inspection on May 7, 2025. The general physical plant and record reviews were satisfactory, with no immediate health or safety risks observed. However, one Type B deficiency was cited regarding the lack of documentation for the facility's last quarterly emergency drill.

This report details the findings of a complaint investigation conducted on June 19, 2024. The allegations included staff inability to communicate with residents and staff mistreating residents. The investigation found that the complaint was unfounded, meaning the allegations were deemed false or without reasonable basis.

The unannounced required 1-year inspection found the facility to be compliant with most safety and operational standards. The report notes that no citations were issued, although several updated forms and certificates are requested for follow-up by 05/10/2024.

This report details a complaint investigation conducted on 01/02/2024, with findings documented on 01/10/2024. The allegations regarding staff training and health screening were investigated and subsequently found to be unfounded. The complaint was therefore dismissed by the agency.

The inspection was conducted by an LPA for infection control and was generally positive. The facility demonstrated adherence to many safety and operational protocols, including proper PPE storage, staff masking, and current documentation for fire safety and disaster plans. No deficiencies were cited during this review.