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Assisted Living

Home of Helping Hands Assisted Living, LLC

Families consistently rate this highly — reviewers highlight compassionate and attentive owners and staff. Schedule a visit to confirm the fit.

4429 North 156th Drive, Palm Valley · Goodyear, AZ 85395Licensed & Active
Google rating
5.0/5

based on 21 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a highly personalized, small-scale environment, especially for those requiring hospice or end-of-life care. The owners and staff are exceptionally well-regarded for their compassion and the facility is noted for being remarkably clean. There are no significant documented concerns to alert families to.

Google Reviews

Google Reviews

21 reviews analyzed
Families considering Home of Helping Hands can expect a highly compassionate environment led by owners David and Annette, who are frequently praised for treating residents like family. Reviewers consistently highlight the facility's cleanliness and the attentive, caring nature of the staff, particularly during hospice or end-of-life care. There are no significant recurring complaints in the provided reviews, though the facility is noted for its cozy, small-scale atmosphere.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities8.0MedsN/AMemory10.0Comms10.0Value10.0

Strengths

  • Compassionate and attentive owners and staff
  • Exceptionally clean and well-maintained facilities
  • High-quality, personalized hospice and end-of-life care
  • Welcoming, family-like atmosphere

Rating Trends

Tap a year to see what changed

2345.02020(3)5.02021(1)5.02023(14)5.02024(2)5.02026(1)

Distribution

5
21
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1It’s wonderful to see how clean and well-maintained the facility is; what is your routine for ensuring the common areas stay so tidy?
  • 2The owners seem so involved and attentive here—how often are the owners personally interacting with the residents and their families?
  • 3Since the atmosphere feels so much like a home rather than a facility, what kind of daily activities or family-style gatherings do you host for the residents?
  • 4We are looking for a place that feels like a community; how do you foster that close-knit, family-like bond between the staff and the residents?
  • 5In the event of a medical emergency or a change in health needs, what is the specific protocol for getting immediate care after hours?
  • 6How do you approach providing personalized care for residents who may eventually require more intensive end-of-life or hospice support?

Personalized based on this facility's data


Key Review Excerpts

David and his family provided wonderful hospice care to my father. They take great care of their residents, cook them real food and really care. The communication was amazing and the cost was reasonable, they really take care of their property/facilities and show that they care.

Hospice care family member · 2023★★★★★

The home is cozy, friendly, and clean. After having a bad experience with a different group home we feel very fortunate to have found Home of Helping Hands. They provide attentive and friendly caregivers, caregivers speak English, have weekly entertainment, and truly care about their residents.

Long-term resident's family · 2023★★★★★

I was called unexpectedly to Home of Helping Hands as my husband was seriously declining. I was let into his room immediately. ...i had my mask on, and Hone. of Helping Hands let me stay as long as possible, until the hospice nurse arrived.

Hospice family member · 2020★★★★★
Source: 21 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

3total
2deficiencies
Aug 7, 2025Complaint
CleanReport

No deficiencies were found during the on-site compliance inspection and investigation of complaint 00104570 conducted on August 7, 2025.

Feb 26, 2024Complaint
CleanReport

No deficiencies were found during the on-site compliance inspection and investigation of complaints AZ00204278 and AZ00206804 conducted on February 26, 2024. Based on this deficiency-free compliance inspection, the Department shall not conduct a compliance inspection for twenty-four months, according to A.R.S. \'a7 36-425(E). Subsection (E) does not prohibit the Department from enforcing licensing requirements as authorized by A.R.S. \'a7 36-424.

May 8, 2023Routine

The following deficiencies were found during the on-site compliance inspection conducted on May 8, 2023:

In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes:R9-10-815.C.6.a-bCorrected May 8, 2023

Based on record review and interview, the manager failed to ensure a service plan included documentation of the resident's weight or documentation from a medical practitioner stating weighing the resident was contraindicated for one of two residents reviewed receiving directed care services. Findings include: 1. Review of R1's record revealed a current written service plan for directed care services dated April 3, 2023. This service plan revealed no documentation of R1's weight. A review of R1's record revealed no documentation from a medical practitioner stating weighing R1 was contraindicated. 2. During an interview, E1 reviewed the identified medical record. E1 acknowledged the service plan did not include documentation of the residents weight. E1 acknowledged additional documentation was not available from a medical practitioner stating weighing the identified resident was contraindicated.

A manager shall ensure that:R9-10-818.A.2Corrected May 8, 2023

Based on documentation review and interview, the manager failed to ensure the facility's disaster plan was reviewed at least once every 12 months. Findings include: 1. A review of the facility's disaster plan revealed no documented disaster plan review. 2. In an interview, E1 reviewed the facility's records and acknowledged there was no disaster plan documentation available for review.

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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