Nursing HomeMedicaid

Home at Taylor's Pointe

A middle-range Medicare rating. Review each component and visit in person before deciding.

3464 Springdale Road, Cincinnati, OH 45251|92 beds|Licensed & active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.1/5

based on 80 Google reviews

(513) 741-4888 Directions Website

Street View

Email Home at Taylor's Pointe to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

2flags

Review before deciding

Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low staffing rating (1/5 stars)
Staff turnover reported at 53%

No Medicare penalties on record

Source: Medicare data

What this means for your family

Home at Taylor's Pointe has a middle-range Medicare overall rating. Strengths include clean, well-maintained facility. Some reviewers note concerns about unresponsive to phone calls and family inquiries (mentioned by 4 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.

Google Reviews

83 public Google reviews available

Home at Taylor's Pointe receives highly polarized feedback, with many reviewers praising the clean, modern facility and friendly staff, while others report serious concerns regarding neglect and poor communication. Families often highlight the facility's aesthetic appeal and helpful administrative team, but critical reviews frequently cite issues with responsiveness, inadequate medical care, and unprofessional behavior from night-shift staff.

Quality Themes

Tap a score for details

Strengths

Clean, well-maintained facility
Helpful and professional administrative team
Effective therapy and rehabilitation services
Warm and welcoming atmosphere

Concerns

Unresponsive to phone calls and family inquiries (mentioned by 4 reviewers)
Inadequate staffing or slow response times for resident needs (mentioned by 5 reviewers)
Poor care during night shifts (mentioned by 3 reviewers)
Medication management and wound care errors (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 83 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the current staffing levels, what specific protocols do you have in place to ensure residents receive timely assistance, especially during the night shift?
2I noticed some families have expressed difficulty reaching staff by phone; what is the best way for us to stay updated on our loved one's daily status and care?
3Since medication management is a top priority for us, could you walk us through the oversight process to ensure accuracy and prevent errors?
4We see that your therapy and rehabilitation services are highly regarded; how are these integrated into the daily routine for residents who need extra support?
5How does your administrative team facilitate communication when a family has a concern or a question about their loved one's care plan?
6What kind of social activities or community engagement opportunities are available for residents to enjoy throughout the week?

Personalized based on this facility's data

Key Review Excerpts

“The facility is well kept always clean, warm, and smells good. As a working Mom, Taylor's Point provides me with peace and happiness ensuring my son is being cared for in a safe and happy environment.”

Memory care family member · 2019★★★★★

“Facility reeked, my grandmother was not assisted in any way during her very short (thankfully) stay, and she was not given any medication as a post-surgery diabetic. They could not give her a wheelchair or even a walker.”

Long-term resident's family · 2021★☆☆☆☆

“Taylors Point is hands down the best nursing home ever. The nursing staff Jamie, Shania, Danielle, Sharon, and the maintenance staff Gary and Kenny all the cleaning staff are absolutely AMAZING!!!”

Long-term resident's family · 2025★★★★★

Source: 83 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.62hrs

83%

Registered nurses for medical care

Total Nursing

3.52hrs

86%

All nurses + aides combined

Staff Turnover

53%

Lower is better (< 30% = good)

RN Turnover

40%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility83.0%

Worse than Avg

Here

83.0%

12.8%

30.1%

Hamilton

35.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents needing more daily help over time

↓ Lower is better

This Facility1.1%

Better than Avg

Here

1.1%

13.9%

5.3%

Hamilton

5.2%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility9.6%

Better than Avg

Here

9.6%

19.0%

21.4%

Hamilton

20.1%

Residents whose walking got worse

↓ Lower is better

This Facility2.9%

Better than Avg

Here

2.9%

14.1%

6.1%

Hamilton

6.4%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility28.2%

Worse than Avg

Here

28.2%

19.5%

25.5%

Hamilton

22.1%

Residents on antipsychotic medication

↓ Lower is better

This Facility6.9%

Better than Avg

Here

6.9%

15.4%

8.8%

Hamilton

9.2%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility51.8%

Worse than Avg

Here

51.8%

82.0%

78.5%

Hamilton

68.3%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility55.9%

Worse than Avg

Here

55.9%

79.8%

75.6%

Hamilton

62.6%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.2%

Hamilton

1.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

21findings in history

Latest survey: 5 · well below OH avg (10.1)

2 complaint-triggered findings

This facility shows a concerning pattern with 21 deficiencies across four surveys, including families filing complaints about infection control and resident rights violations. The most recurring problems involve medication management, nutrition and dietary services, and fire safety systems. While all issues have correction dates, the facility continues to have new violations in recent inspections, suggesting ongoing quality challenges that warrant careful evaluation during any visit.

Mar 20, 2025Routine6 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 20, 2025Complaint1 finding

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Nov 2, 2023Complaint1 finding

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 3, 2022Routine4 findings

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Aug 8, 2019Routine9 findings

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Home at Taylor's Pointe

Organization Type

for profit

Chain Affiliation

Chain Name

Foundations Health Solutions

Chain Size

63 facilities nationwide

Chain avg rating: 4.0/5 · Rank 36 of 60

Ownership & Management

Key personnel

Colleran, BrianOfficer / DirectorColleran, BrianOfficer / DirectorKrystowski, JohnOfficer / DirectorFoundations Health Solutions, LLCManagerAbner, JessicaManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(513) 741-4888

taylors-pointe.net

3464 Springdale Road

Cincinnati, OH 45251

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

80 reviews from families & visitors

Official Website

Visit taylors-pointe.net

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.