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Strong Medicare quality ratings; public reviewers often praise clean, well-maintained building. Still worth an in-person visit.
based on 28 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 2 findings in latest survey
Highbridge Woodycrest Center has a strong overall Medicare rating. Public reviewers frequently mention: clean, well-maintained building and welcoming and organized atmosphere. Review the component ratings and current source records before deciding.
Highbridge Woodycrest Center receives highly polarized feedback, with some residents praising the attentive staff and clean environment while others report severe neglect and poor communication. Families express significant concerns regarding the quality of rehabilitation services, medical oversight, and the facility's responsiveness to family involvement in care decisions.
Quality Themes
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Concerns
Rating Trends
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Distribution · 30 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The facility itself is clean and structured in a way that promotes comfort and ease of movement. Staff communication is clea”
“Great staff, very clean building inside and out. Awesome programs rendered for all participants who attend.”
“Had to stay for months with next to no Pain Management . They just don't care”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Highbridge Woodycrest Center shows a pattern of recurring building safety and fire safety violations across multiple surveys, though all deficiencies have been corrected by the facility. The most frequent issues involve fire safety systems (sprinklers, alarms, emergency lighting), infection control programs, and medication management oversight. While no complaints were filed by families, the facility has struggled with maintaining proper safety infrastructure and staffing qualified infection control personnel, with some violations repeating across different survey periods.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Egress Deficiencies
Install proper backup exit lighting.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Highbridge Woodycrest Center
for profit
Highbridge Healthcare
6 facilities nationwide
Chain avg rating: 3.3/5 · Rank 1 of 4 (Highest rating)
Owners
Egert, Debbie
Owner
Egert, Usher
Owner
Paskes, Joel
Owner
Vicente, Leonardo
Owner
Key personnel
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Official Website
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