Strong Medicare quality ratings; public reviewers often praise compassionate and professional nursing staff. Still worth an in-person visit.
based on 75 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Zero findings in latest survey
Heritage Trails Nursing and Rehabilitation Center has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and professional nursing staff and effective and caring therapy department. Review the component ratings and current source records before deciding.
Families often praise the facility for its compassionate nursing and therapy teams, noting that staff members frequently treat residents with dignity and kindness. However, significant concerns exist regarding pest issues, specifically cockroaches, and inconsistent food quality. While many find the environment clean and welcoming, some reviewers have reported serious issues with medication errors and communication difficulties with administration.
Quality Themes
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Concerns
Rating Trends
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Distribution · 78 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“Samantha and her entire nursing and therapy team have done an outstanding job taking care of my Mother over the past few weeks. Their compassion, professionalism, and attention to detail truly made a difference during a challenging time.”
“She hasn’t had anyone visit in over a month due to sickness and lack of transportation but when I came in on a random Thursday, someone was in her room doing her makeup and making her feel special.”
“My 74 year old mother has been suffering from dementia and she was an Alvarado meadows. That place was horrible. They were killing my mom. She is way better in heritage's trails They are taking good care of her.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
8
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning complaint-triggered deficiencies, with families reporting issues that led to 6 federal citations including abuse protection failures and emergency response problems. The most recurring issues involve fire safety systems, respiratory care, and resident assessment practices. While all deficiencies show correction dates, the pattern of family complaints about serious care issues like abuse protection and life support readiness warrants careful consideration during any visit.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Meet other general requirements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Federal Penalties
Fine
Sep 19, 2024
$24,500
Fine
Feb 12, 2024
$4,938
Fine
Jan 22, 2024
$14,434
Fine
Jan 8, 2024
$4,140
Fine
Jan 2, 2024
$3,496
Fine
Dec 11, 2023
$8,391
Fine
Nov 21, 2023
$7,225
Maverick County Hospital District
for profit
CLEBURNE NURSING AND REHAB CENTER LLC
SAMANTHA KING
Eduro Healthcare
34 facilities nationwide
Chain avg rating: 2.3/5 · Rank 5 of 21
Owners
Maverick County Hospital District
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
75 reviews from families & visitors
Official Website
Visit heritagetrailshc.com
Medicare data downloads
Original nursing home datasets
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