Colonial Manor Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 57 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation and long-term care for patients with complex needs, as the therapy and nursing teams are frequently praised for their compassion. However, families should be prepared for an older building environment and should proactively verify communication protocols to ensure they can reach staff easily during off-hours.
Google Reviews
Google Reviews
57 reviews on Google“Families considering Colonial Manor will find a highly praised rehabilitation and nursing team, with many reviewers highlighting the compassion and skill of the therapy department. While the facility is frequently lauded for its friendly and attentive staff, some long-term visitors and residents have noted that the building is outdated and in need of modernization.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and therapy team
- Compassionate and caring nursing staff
- Clean and well-maintained common areas
- Welcoming and friendly atmosphere
Concerns
- Outdated facility and building infrastructure (mentioned by 2 reviewers)
- Staffing shortages and difficulty reaching staff by phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 62 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the rehabilitation and therapy team here; could you tell us more about how they work with residents to regain independence?
- 2Since we want to make sure we can always stay in touch, what is the best way to reach the nursing staff or the floor manager if we have a quick question?
- 3What are some of the favorite daily activities or social events that keep the residents engaged in the common areas?
- 4How does the facility handle medical emergencies or sudden changes in a resident's health during the overnight hours?
- 5Are there any upcoming plans or improvements scheduled for the building's infrastructure to keep the facility feeling modern and updated?
- 6We noticed you have a very welcoming atmosphere; how do you help new residents integrate into the community and make friends with others?
Personalized based on this facility's data
Key Review Excerpts
“I came here at Colonial Manor ,on January 23rd 2025,with two broken legs. I was very scared, but I was greeted by a very LOVING STAFF. THE 1ST person I meet was a CNA NAMED MS.JANET . I WAS CRYING AND SHE WAS SO CARING. I then started Rehab with the BEST REHAB TEAM IN THE WORLD!!!”
“The care they have given my mom - who is not an easy patient - has been excellent. From the top down everyone has gone above and beyond to care for and love on my mom.”
“My mother takes respite here every month while she’s on Hospice. One particular person stands out. Christian is the person who typically takes care of My mother during the day. He’s so good about calling and asking questions to give her the best care possible.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Seven families filed complaints triggering investigations that found deficiencies in infection control, food safety, resident rights, quality of care, and abuse protection. The facility shows recurring problems with care planning, infection control, and food safety across multiple surveys from 2022-2023, with some issues persisting into 2025. While all deficiencies show correction dates, the pattern of repeated violations in core care areas warrants careful evaluation during your visit.
Feb 13, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 4, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Feb 6, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 6, 2025Routine1
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Dec 23, 2023Routine7
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Dec 23, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Feb 13, 2026
$24,700
Fine
Dec 23, 2023
$35,539
Ownership & Operations
Who Operates This Facility
Coryell County Memorial Hospital Authority
for profit
ADVANCED HCS
JOHN L TUBBS, II
Chain Affiliation
Ruby Healthcare
7 facilities nationwide
Chain avg rating: 3.3/5 · Rank 2 of 7
Ownership & Management
Owners
Coryell County Memorial Hospital Authority
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit rubyhealthcaremgmt.com
Medicare data downloads
Original nursing home datasets
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