Heritage House Nursing Center
Strong Medicare quality ratings; families often praise clean, odor-free facility. Still worth an in-person visit.
based on 75 Google reviews
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What this means for your family
Heritage House is highly recommended for its clean environment and effective rehabilitation programs. While the staff is consistently praised for their professionalism, families should be aware that communication during phone inquiries can occasionally be inconsistent.
Google Reviews
Google Reviews
75 reviews analyzed“Heritage House Nursing Center is highly regarded by families for its clean environment and professional, attentive staff. Reviewers frequently highlight the facility's success in rehabilitation services and the compassionate, welcoming atmosphere provided to residents and visitors alike.”
Quality Themes
Tap a score for detailsStrengths
- Clean, odor-free facility
- Professional and attentive nursing staff
- Effective rehabilitation therapy programs
- Welcoming and friendly atmosphere
Concerns
- Occasional rudeness or lack of communication from staff during phone inquiries (mentioned by 2 reviewers)
- Food quality could be improved (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your team is very active in responding to online feedback; how do you use that family input to improve the day-to-day experience for residents?
- 2With a 3-star health inspection rating, could you walk me through the specific steps the facility has taken recently to address those regulatory findings?
- 3I’ve read that your nursing staff is highly regarded for being attentive; how do you ensure that same level of clear, consistent communication when families call in with questions?
- 4Since food quality is such a big part of feeling at home, what is the process for residents to provide feedback on the menu or request specific dietary preferences?
- 5Given your strong staffing rating, how does your team balance providing high-quality medical care with fostering a warm, social atmosphere during daily activities?
- 6In the event of a medical emergency or a sudden change in health status, what is the standard protocol for notifying and updating family members?
Personalized based on this facility's data
Key Review Excerpts
“My husband couldn't walk or use his arms very well after getting sepsis due to a blocked kidney. The staff I give high praises. Everyone from the admittance to housekeepers and everyone in between are very professional and friendly. In 3 weeks the OT and PTs have managed to give my husband some independence and confidence to make great strides.”
“My MIL lived there for almost 8 years, so I feel like part of the staff there. They have always greeted me by name and treated me with respect. I think it’s the best elderly care facility we have in Vicksburg.”
“Food could be a little better but when asked they strive to help. (My sister needed Ensure/Boost drinks to up calories). We will use again and recommend this facility to others.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents with depression symptoms
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Heritage House shows a pattern of corrected deficiencies across multiple care areas, with the most recent survey in March 2024 identifying nine issues that were subsequently addressed. The facility has had recurring problems with care planning and quality standards, infection control, and resident rights protections. While all deficiencies have correction dates, the 2024 survey's scope suggests ongoing operational challenges that families should discuss during visits.
Feb 26, 2026Routine7
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 14, 2024Routine16
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nov 9, 2022Routine6
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 2, 2019Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Ownership & Operations
Who Operates This Facility
Heritage House Nursing Center
for profit
Chain Affiliation
The Beebe Family
48 facilities nationwide
Chain avg rating: 2.6/5 · Rank 10 of 48
Ownership & Management
Owners
Dns Properties, LLC
Owner · Organization
Medico LLC
Owner · Organization
Pathway Management INC
Owner · Organization
Qsst Tr for Alison Beebe Sadler Danos and Her Descendants
Owner · Organization
Qsst Tr for Felicia Beebe Stallard and Her Descendants
Owner · Organization
Beebe, Bobby
Owner
Beebe, Elton
Owner
Beebe, Nancy
Owner
Stallard, David
Owner
Delaney, Steven
Owner (parent company)
Nugent, Shelly
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
75 reviews from families & visitors
Official Website
Visit heritagehousenursingcenter.com
Medicare data downloads
Original nursing home datasets
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