Vicksburg Convalescent Center
Strong Medicare quality ratings; families often praise friendly and welcoming nursing staff. Still worth an in-person visit.
based on 32 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and general nursing friendliness, making it a potential candidate for short-term rehab. However, families of residents with dementia should exercise caution and conduct frequent, unannounced visits to monitor hydration, nutrition, and medication usage, as these have been flagged as significant concerns.
Google Reviews
Google Reviews
32 reviews analyzed“Vicksburg Convalescent Center receives a high volume of positive feedback regarding the friendliness and professionalism of its nursing and therapy staff. However, there are significant concerns regarding administrative transparency, billing communication, and the quality of care for residents with dementia, including reports of neglect and over-sedation.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and welcoming nursing staff
- Effective physical therapy team
- Clean and well-maintained facility
- Professional and thorough medical providers
Concerns
- Inconsistent staff responsiveness and attentiveness (mentioned by 2 reviewers)
- Poor administrative communication and billing transparency (mentioned by 2 reviewers)
- Inadequate care for dementia patients including dehydration and over-sedation (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's focus on physical therapy, how do you tailor rehabilitation plans for residents who also require specialized memory care support?
- 2Could you walk me through the typical daily schedule for residents, and what opportunities are available for social engagement outside of standard clinical care?
- 3How does your team ensure consistent communication with families regarding medication changes or updates to a resident's care plan?
- 4What protocols are in place to monitor hydration and overall well-being for residents who may have difficulty expressing their needs independently?
- 5Can you explain your process for handling billing and administrative inquiries to ensure families have full transparency throughout their loved one's stay?
- 6With your high staffing rating, how do you manage shift handoffs to ensure that residents receive consistent attention and responsiveness throughout the entire day and night?
Personalized based on this facility's data
Key Review Excerpts
“The entire staff was wonderful very kind very knowledgeable and very helpful. Mrs ebony and Mrs Lili were my PT therapist were the best.”
“The office staff certainly need more training and be more transparent. Not just send a bill when you leave. You have to call... to find out what is going on when they clearly could have told you way earlier.”
“they barely feed her & she’s constantly dehydrated. they don’t take her outside either, she’s always in her room doing nothing. and they constantly give her sleeping medication.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents with depression symptoms
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Vicksburg Convalescent Center has a relatively clean inspection record with only 5 deficiencies across 2 surveys and no complaint-triggered violations. Past issues involved daily care assistance, care planning, and food safety, but all deficiencies were corrected by the facility. The most recent survey in 2024 found only one minor issue with daily care assistance, suggesting improved performance over time.
May 2, 2024Routine2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Dec 12, 2019Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Ownership & Operations
Who Operates This Facility
Vicksburg Convalescent Center
for profit
Chain Affiliation
Vanguard Healthcare
6 facilities nationwide
Chain avg rating: 3.3/5 · Rank 1 of 6 (Best)
Ownership & Management
Owners
Vanguard Healthcare, LLC
Owner · Organization
Ervin General Partnership
Owner (parent company) · Organization
Jere Suzanne Ervin Irrv Tr
Owner (parent company) · Organization
Orand Lp
Owner (parent company) · Organization
William Jeffrey Ervin Irrv Tr
Owner (parent company) · Organization
Orand, William
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit vicksburgch.com
Medicare data downloads
Original nursing home datasets
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