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Assisted Living

Heritage House Buckley

Families consistently rate this highly — reviewers highlight engaging activities and community events. Schedule a visit to confirm the fit.

28833 State Route 410 E, Buckley, WA 9832185 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.9/5

based on 25 Google reviews

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What this means for your family

Heritage House Buckley is highly regarded for its vibrant activity calendar and caring staff, making it a warm environment for many residents. While the feedback is overwhelmingly positive, we recommend observing a mealtime visit to ensure staff interactions meet your expectations for professionalism.

Google Reviews

Google Reviews

25 reviews on Google
Heritage House Buckley is frequently praised for its welcoming atmosphere, engaging activities, and caring staff who prioritize resident well-being. Families appreciate the community events, such as holiday celebrations, which foster a sense of connection, though one reviewer noted concerns regarding staff professionalism during meal times.

Quality Themes

Tap a score for details
Food4.0Staff9.0Clean8.0Activities10.0MedsN/AMemory9.0CommsN/AValueN/A

Strengths

  • Engaging activities and community events
  • Warm and attentive nursing staff
  • Welcoming, home-like environment
  • Strong family involvement opportunities

Concerns

  • Unprofessional staff behavior toward residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02014(2)5.02015(1)5.02017(1)5.02018(3)5.02022(1)2.02023(1)5.02025(19)

Distribution · 28 analyzed

5
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the strong focus on community events here, what are some of the favorite activities or traditions that residents and their families participate in together?
  • 2How do you approach fostering a professional and supportive culture among your care team to ensure every resident feels consistently respected and valued?
  • 3I noticed the dining experience is an area you are looking to improve; what kind of feedback loop do you have in place for residents to share their preferences and help shape the menu?
  • 4With your high focus on a home-like environment, how do you balance the need for clinical medical care with maintaining a warm, non-institutional atmosphere?
  • 5In the event of a sudden medical need or emergency, what is the specific protocol for notifying family members and coordinating with local healthcare providers?
  • 6Since family involvement is such a strength here, what are the best ways for us to stay actively engaged in our loved one’s daily life and care plan?

Personalized based on this facility's data


Key Review Excerpts

The activities coordinator in Al is great with the residents and works hard to get them involved. The new nursing staff is both caring and knowledgeable, and cares about the residents.

Friend of former resident · 2025★★★★★

The facility is clean, cheery, and specifically designed for people who used to be 'mighty'. There are ample opportunities for them to pretend (for lack of a better term) to be productive like they used to be.

Memory care family member · 2014★★★★★

My brother has lived at Heritage House for almost 2 years. He has received very good care. The staff is attentive, respectful and kind to my brother.

Long-term resident's family · 2025★★★★★
Source: 25 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

5total
5deficiencies
Apr 16, 2026Inspection
CleanReport

The Department completed a full inspection and found no deficiencies.

Mar 2, 2026Fire
CleanReport

The inspection report states that all violations noted during previous related inspection(s) have been corrected. The document is signed by Kelley Arsanto-McGehee (Administrator) and Deputy State Fire Marshal Jesse Ward.

Apr 3, 2025Investigation

A follow-up inspection on 07/15/2025 confirmed no deficiencies and that the facility met licensing requirements. Compliance Determination #62139 refers to this follow-up.

Medication servicesWAC 388-78A-2210Corrected May 17, 2025

The facility failed to ensure a resident received four medications as ordered, resulting in the resident missing doses and requiring hospitalization for a seizure aura.

Oct 23, 2024Inspection
CleanReport

The Department completed a full inspection and found no deficiencies.

Nov 20, 2023Fire

Initial inspection on 9/20/2023 was 'Disapproved'. A follow-up inspection on 11/20/2023 confirmed previous violations were corrected and resulted in an 'Approved' status.

Automatic fire-extinguishing system serviceIFC 904.12.5.2

Missing semi-annual servicing records, annual replacement records, and NAFED certification.

Fire-resistance-rated constructionWAC 51-54A

Missing required inspection schedule and annual inspection records for fire-rated construction.

Fire alarm and detection system maintenanceIFC 907.8

Missing annual report for Assisted Living and update on yellow status.

Fire Door Inspection and TestingNFPA 80

Missing required inspection schedule and annual inspection records for fire doors.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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