White River Assisted Living and Memory Care
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 30 Google reviews

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What this means for your family
This facility is highly regarded for its compassionate care and robust activity schedule, making it a strong candidate for memory care needs. However, given the recent report regarding a delay in notification after a resident's fall, we recommend families establish a clear, documented expectation for immediate communication regarding any health incidents.
Google Reviews
Google Reviews
30 reviews on Google“White River Assisted Living and Memory Care is highly regarded for its compassionate staff, engaging activities, and recent facility renovations. Families frequently praise the warm, welcoming environment and the staff's ability to provide personalized, attentive care to residents with dementia. While the vast majority of feedback is glowing, one recent report of a communication failure regarding a resident's fall highlights the importance of staying proactive with care updates.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Engaging and diverse activity programs
- Clean and well-maintained facility
- Welcoming and supportive atmosphere
Concerns
- Staff turnover (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how does that collaborative culture translate into your daily communication with families?
- 2With your capacity of 52 residents, how do you ensure that the staff-to-resident connection remains consistent and personal as your team grows?
- 3Your activity programs receive such high praise; could you walk me through a few of the most popular events that residents here look forward to each week?
- 4Given the importance of continuity in care, what steps are you taking to maintain a stable and familiar caregiving team for your residents?
- 5How does your facility manage medical needs or urgent health changes during the evening and overnight hours?
- 6The facility is consistently described as very clean and well-maintained; what is the secret to keeping such a welcoming environment for 52 residents?
Personalized based on this facility's data
Key Review Excerpts
“My Dad is a resident and appears to be happy here. He has dementia and struggles at times, but his caregivers are helpful, compassionate and do their best to divert his attention in a positive way.”
“My sweet Dad was treated like royalty at Expressions these past couple of months. Today he was gently ushered into heaven with the loving care of the angelic staff.”
“I toured white river memory care, looking at a community for a friend of mine. The staff greeted us with smiles, they were kind, and were very helpful. The activities schedule and director was amazing.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Aug 19, 2025Fire24Report
The facility was found to be in compliance as of the 8/19/2025 inspection, noting that all previously cited violations from the 2/6/2025 and 7/7/2025 inspections have been corrected.; Approval Status: Disapproved. Next inspection scheduled on or after: 03/08/2025.
Facility did not initiate the fire alarm during the January swing shift fire drill.
Unapproved heater in use at the reception desk.
Missing documentation for annual/quarterly inspections, 5-year internal pipe/FDC testing, 3-year dry system test, and annual forward flow.
Facility unable to provide record of annual fire alarm system inspection and verification of deficiency corrections.
The exit in the East dining room was tied shut with a rope.
Facility unable to provide documentation of an annual 90-minute test of battery backup lights in the last 12 months.
Emergency light cord in the kitchen had exposed wires.
Facility unable to provide documentation for annual/semi-annual hood cleaning.
Missing service reports for kitchen suppression system for the past 12 months.
Facility unable to provide documentation for the last smoke detector sensitivity test report.
The exit gate outside on the east side has an extra latch on it.
Fire extinguishers throughout the facility only have January monthly sign offs.
Power strip in the kitchen was not properly mounted and was hanging by its cord.
Facility unable to provide documentation for annual fire door inspection.
Annual fire alarm inspection report showed multiple deficiencies.
Facility unable to provide documentation showing monthly testing of CO detectors performed in the past 12 months.
Exit inside and outside of TV room was blocked by chairs and a wheel chair.
Extension cord used in the kitchen to power two freezer appliances.
Escutcheon ring missing in hall outside med office; one in office taped to ceiling.
Smoke detector sensitivity report showed multiple detectors failed.
Emergency light outside of exit by room 208 did not function when tested.
Facility unable to provide documentation showing 30-second monthly testing of emergency lighting in the last 12 months.
Facility unable to provide documentation for completion of twelve planned and unannounced fire drills in the previous 12 months.
Multiple doors failing to close/latch properly (Kitchen, room 207, exit by 108, corridor C/D by 102); kitchen door has mechanical penetration.
Jun 10, 2025Inspection
Includes follow-up information regarding a separate compliance determination (63542) from 08/04/2025 noting previous deficiencies were corrected.; Includes evidence of medication room door security issues where staff left doors unlatched and computer screens unlocked with resident records visible.
Facility failed to ensure a sampled staff member completed required Home Care Aide (HCA) basic training in a timely manner (172 days after hire).
Facility failed to prevent video recording of the fireside living room where residents gathered, violating privacy rights.
Facility failed to secure a computer screen displaying resident medication records and failed to secure a medication room containing medical records.
Facility failed to assess a resident for the safe use of a quarter-length side rail installed on their bed.
Facility failed to submit background authorization forms for 6 of 11 sampled staff within one business day of their start date.
Facility failed to provide a lockable storage area for 7 of 19 sampled residents for their personal belongings.
Facility failed to complete and maintain documentation of facility orientation in employee files for two staff members.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit whiteriveral.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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