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Assisted Living

White River Assisted Living and Memory Care

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

2454 Cole Street, Enumclaw, WA 9802252 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.7/5

based on 30 Google reviews

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White River Assisted Living and Memory Care Assisted Living in Enumclaw, WA — Street View
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What this means for your family

This facility is highly regarded for its compassionate care and robust activity schedule, making it a strong candidate for memory care needs. However, given the recent report regarding a delay in notification after a resident's fall, we recommend families establish a clear, documented expectation for immediate communication regarding any health incidents.

Google Reviews

Google Reviews

30 reviews on Google
White River Assisted Living and Memory Care is highly regarded for its compassionate staff, engaging activities, and recent facility renovations. Families frequently praise the warm, welcoming environment and the staff's ability to provide personalized, attentive care to residents with dementia. While the vast majority of feedback is glowing, one recent report of a communication failure regarding a resident's fall highlights the importance of staying proactive with care updates.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean9.0Activities10.0MedsN/AMemory9.0Comms5.0Value8.0

Strengths

  • Compassionate and attentive care staff
  • Engaging and diverse activity programs
  • Clean and well-maintained facility
  • Welcoming and supportive atmosphere

Concerns

  • Staff turnover (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02017(2)4.02019(3)5.02021(5)5.02022(3)5.02024(2)4.72025(14)5.02026(3)

Distribution · 32 analyzed

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How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how does that collaborative culture translate into your daily communication with families?
  • 2With your capacity of 52 residents, how do you ensure that the staff-to-resident connection remains consistent and personal as your team grows?
  • 3Your activity programs receive such high praise; could you walk me through a few of the most popular events that residents here look forward to each week?
  • 4Given the importance of continuity in care, what steps are you taking to maintain a stable and familiar caregiving team for your residents?
  • 5How does your facility manage medical needs or urgent health changes during the evening and overnight hours?
  • 6The facility is consistently described as very clean and well-maintained; what is the secret to keeping such a welcoming environment for 52 residents?

Personalized based on this facility's data


Key Review Excerpts

My Dad is a resident and appears to be happy here. He has dementia and struggles at times, but his caregivers are helpful, compassionate and do their best to divert his attention in a positive way.

Memory care family member · 2026★★★★★

My sweet Dad was treated like royalty at Expressions these past couple of months. Today he was gently ushered into heaven with the loving care of the angelic staff.

Long-term resident's family · 2022★★★★★

I toured white river memory care, looking at a community for a friend of mine. The staff greeted us with smiles, they were kind, and were very helpful. The activities schedule and director was amazing.

Prospective family member · 2025★★★★★
Source: 30 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

2total
31deficiencies
Aug 19, 2025Fire

The facility was found to be in compliance as of the 8/19/2025 inspection, noting that all previously cited violations from the 2/6/2025 and 7/7/2025 inspections have been corrected.; Approval Status: Disapproved. Next inspection scheduled on or after: 03/08/2025.

Initiation of fire alarm during drillsIFC 405.8

Facility did not initiate the fire alarm during the January swing shift fire drill.

Listed and labeled heatersIFC 603.9.1

Unapproved heater in use at the reception desk.

Sprinkler system testingIFC 903.5

Missing documentation for annual/quarterly inspections, 5-year internal pipe/FDC testing, 3-year dry system test, and annual forward flow.

Inspection, Testing and MaintenanceIFC 907.8 2021

Facility unable to provide record of annual fire alarm system inspection and verification of deficiency corrections.

UnlatchingIFC 1010.2.1 2021

The exit in the East dining room was tied shut with a rope.

Power TestIFC 1031.10.2 2021

Facility unable to provide documentation of an annual 90-minute test of battery backup lights in the last 12 months.

Abatement of electrical hazardsIFC 603.2

Emergency light cord in the kitchen had exposed wires.

Hood cleaning documentationIFC 606.3.3

Facility unable to provide documentation for annual/semi-annual hood cleaning.

Kitchen suppression system serviceIFC 904.13.5.2

Missing service reports for kitchen suppression system for the past 12 months.

Smoke Detector SensitivityIFC 907.8.3 2021

Facility unable to provide documentation for the last smoke detector sensitivity test report.

Lock and LatchesIFC 1010.2.4 2021 WAC 51-54A

The exit gate outside on the east side has an extra latch on it.

Inspection FrequencyNFPA Standard 10 Section 6.2.1

Fire extinguishers throughout the facility only have January monthly sign offs.

Relocatable power tapsIFC 603.5.3

Power strip in the kitchen was not properly mounted and was hanging by its cord.

Fire door inspection and maintenanceNFPA 80

Facility unable to provide documentation for annual fire door inspection.

Fire alarm inspection and maintenanceIFC 907.8

Annual fire alarm inspection report showed multiple deficiencies.

MaintenanceIFC 915.6 2021 WAC

Facility unable to provide documentation showing monthly testing of CO detectors performed in the past 12 months.

ReliabilityIFC 1031.2 2021

Exit inside and outside of TV room was blocked by chairs and a wheel chair.

Extension cordsIFC 603.6

Extension cord used in the kitchen to power two freezer appliances.

Fire protection system maintenanceIFC 901.6

Escutcheon ring missing in hall outside med office; one in office taped to ceiling.

Smoke detector sensitivityIFC 907.8.3

Smoke detector sensitivity report showed multiple detectors failed.

Means of Egress IlluminationIFC 1008.1 2021

Emergency light outside of exit by room 208 did not function when tested.

Activation TestIFC 1032.10.1 2021

Facility unable to provide documentation showing 30-second monthly testing of emergency lighting in the last 12 months.

Fire DrillsWAC 212-12-044

Facility unable to provide documentation for completion of twelve planned and unannounced fire drills in the previous 12 months.

Fire Door Inspection and TestingNFPA 80

Multiple doors failing to close/latch properly (Kitchen, room 207, exit by 108, corridor C/D by 102); kitchen door has mechanical penetration.

Jun 10, 2025Inspection

Includes follow-up information regarding a separate compliance determination (63542) from 08/04/2025 noting previous deficiencies were corrected.; Includes evidence of medication room door security issues where staff left doors unlatched and computer screens unlocked with resident records visible.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Jun 12, 2025

Facility failed to ensure a sampled staff member completed required Home Care Aide (HCA) basic training in a timely manner (172 days after hire).

Electronic monitoring equipmentWAC 388-78A-2680

Facility failed to prevent video recording of the fireside living room where residents gathered, violating privacy rights.

Protection of resident recordsWAC 388-78A-2400Corrected Jun 12, 2025

Facility failed to secure a computer screen displaying resident medication records and failed to secure a medication room containing medical records.

Ongoing assessmentsWAC 388-78A-2100Corrected Jun 12, 2025

Facility failed to assess a resident for the safe use of a quarter-length side rail installed on their bed.

Background checks Employment Conditional hireWAC 388-78A-2468Corrected Jun 12, 2025

Facility failed to submit background authorization forms for 6 of 11 sampled staff within one business day of their start date.

Resident unitsWAC 388-78A-3010Corrected Jul 25, 2025

Facility failed to provide a lockable storage area for 7 of 19 sampled residents for their personal belongings.

StaffWAC 388-78A-2450

Facility failed to complete and maintain documentation of facility orientation in employee files for two staff members.

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References & Resources

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