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Public Google reviewers rate this highly and often mention warm, attentive, and friendly staff. Schedule a visit to confirm the fit.
based on 76 Google reviews
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Public Google reviewers rate Heather Heights of Pittsford highly. Reviewers highlight: warm, attentive, and friendly staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Heather Heights of Pittsford is widely praised for its warm, home-like atmosphere and dedicated staff who are frequently described as compassionate and attentive. Families highlight the facility's cleanliness, engaging activity schedule, and the popular daily ice cream social as key factors in their loved ones' positive experiences. While the vast majority of reviews are glowing, a few critical voices have raised concerns regarding staff turnover, inconsistent care for immobile residents, and occasional lapses in communication from management.
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Distribution · 70 analyzed
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Key Review Excerpts
“My Mom was extremely hesitant about moving out of her house like most people would expect to be. But the staff and services at Heather Heights has made her transition as close to seamless as possible.”
“Immediately upon admission to the facility the staff was eager to get to know my friend to help with the transition and determine how to best care for him. During visits staff would often readily approach me to provide updates on how my friend was doing.”
“My father has said many times that he has not met a single staff member he didn’t truly like. The staff takes an interest in each resident and they are caring and conscientious.”
Source: NY Dept. of Health
Key Findings
22 violations from 28 inspections
No deficiencies are reported in this inspection record.
Admission standards
Medication management.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Heather Heights of Pittsford, INC.
for profit
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Google Maps
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Google Reviews
76 reviews from families & visitors
Official Website
Visit heatherheights.com
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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