Glenmere at Cloverwood
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
The staff at Glenmere is highly regarded for their warmth and dedication, making it a welcoming environment for residents and their visiting families. However, if you are considering the facility for a loved one with dementia, ensure you have a very clear, documented discussion about their specific care needs to avoid the placement issues noted by previous families.
Google Reviews
Google Reviews
5 reviews on Google“Glenmere at Cloverwood receives high praise for its compassionate, team-oriented staff and quality dining experiences. However, families should be aware of past concerns regarding the facility's ability to accurately assess the needs of residents with progressing dementia during the intake process.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- High-quality dining options
- Welcoming environment for family visits
Concerns
- Inaccurate assessment of dementia care needs during intake
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the dining options are such a highlight here, could you tell us more about how the menus are designed and if residents have a say in their meals?
- 2We've heard wonderful things about how welcoming the environment is for family visits; how often do you encourage families to drop by for lunch or activities?
- 3How does your team approach the initial assessment process to ensure that a resident's specific cognitive or memory care needs are accurately identified and met from day one?
- 4What specific protocols and specialized training do your staff members have in place for managing memory care and cognitive decline?
- 5Could you walk us through how the staff handles medical emergencies or changes in health status during the overnight hours?
- 6What kind of daily social activities or community outings are available to help residents stay engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“Carol, Rebecca, Tracy and Annie have become an extended part of our family. My brother and I could not ask for a more caring and considerate experience for not only my father, but also our family.”
“My grandfather loves living here. Staff is wonderful and the food is amazing. I love going to visit for breakfast or dinner.”
“Do NOT bring your loved one to Glenmere Assisted Living and Memory Care! I was promised all sorts of great things when I interviewed and was taken in by their sales pitch.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
8 violations from 8 inspections
Aug 6, 2025Other
Records and reports
Jun 2, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 15, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Mar 17, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Nov 6, 2024Complaint
Operating certificates
Admission and retention standards.
Resident services
Resident services.
Admission and retention standards.
Medication management.
Sep 3, 2024Other
Records and reports
May 17, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jul 21, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Cloverwood Senior Living, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit friendlyseniorliving.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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