Nursing HomeMedicaid

Premier Washington Rehabilitation and Nursing Ctr

Strong Medicare quality ratings; families often praise highly-rated on-site snack shop. Still worth an in-person visit.

36 Old Hickory Ridge Rd, Washington, PA 15301|288 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.3/5

based on 124 Google reviews

(724) 228-5010 Directions Website

Street View

Watch Premier Washington Rehabilitation and Nursing Ctr

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While the on-site snack shop is a bright spot, the nursing home itself has a consistent history of serious complaints regarding neglect, hygiene, and communication. If you are considering this facility, you must be prepared to be a highly active advocate for your loved one, as multiple families reported needing to provide their own care or constant supervision to ensure basic needs were met.

Google Reviews

124 reviews on Google

“Reviews for Premier Washington are heavily polarized, with a significant number of families reporting severe neglect, poor hygiene, and chronic understaffing that impacts patient safety. Conversely, a large volume of 5-star reviews specifically praise 'Jen's Snack Shop' located inside the facility, which serves as a popular respite for visitors and residents. Families considering this facility should be aware that the positive ratings are almost exclusively for the on-site cafe, while the nursing home itself faces consistent, serious allegations of inadequate care.”

Quality Themes

Tap a score for details

Strengths

Highly-rated on-site snack shop
Some individual nursing staff members are described as kind
Accessible location for local families

Concerns

Chronic understaffing and slow response to call lights (mentioned by 14 reviewers)
Poor facility cleanliness and hygiene (mentioned by 10 reviewers)
Poor food quality and late meal delivery (mentioned by 8 reviewers)
Lack of communication with family members (mentioned by 7 reviewers)
Missing, stolen, or misplaced personal belongings (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 109 analyzed

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1I noticed that communication is a top priority for families; what is your standard process for keeping us updated on our loved one's daily health and care changes?
2Given the size of the facility, what steps are you taking to ensure that call lights are answered promptly and that residents receive timely assistance?
3Could you walk me through your protocol for maintaining room cleanliness and laundry services to ensure residents' personal belongings are well-tracked and cared for?
4I see that you are active in responding to feedback online; how do you use that family input to improve the quality of the dining experience and meal delivery?
5What does the daily activity schedule look like, and how do you encourage residents to participate in social opportunities beyond the on-site snack shop?
6With your current staffing levels, how do you ensure that medication management remains consistent and accurate for every resident?

Personalized based on this facility's data

Key Review Excerpts

“The only time she was out of the bed was for shower day which was once a week. She was hit in the face with a lift they used to put her into a wheelchair and was also dropped because 1 aide thought she wouldn't need help.”

Family member of rehab patient · 2024★☆☆☆☆

“My grandmother was here for rehabilitation and drastically declined. I had to hire out of pocket private care ($$$$) so she could get proper care. They didn't actually help her through rehab. They left her to fend for herself.”

Granddaughter of resident · 2025★☆☆☆☆

“My mother has been on one south, a memory care unit for about 2 months now. I'm very happy with her care. I have worked in nursing homes for many years, so I'm somewhat meticulous. The facility is clean and the staff are attentive to the patients.”

Memory care family member · 2025★★★★★

Source: 124 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.48hrs

64%

Registered nurses for medical care

Total Nursing

3.32hrs

81%

All nurses + aides combined

Staff Turnover

52%

Lower is better (< 30% = good)

RN Turnover

55%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility12.5%

Better than Avg

Here

12.5%

19.4%

26.0%

Washington

20.1%

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.2%

Better than Avg

Here

0.2%

12.1%

8.3%

Washington

7.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better

This Facility11.0%

Better than Avg

Here

11.0%

15.3%

18.4%

Washington

15.6%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility94.4%

Mixed vs Avgs

Here

94.4%

93.4%

87.1%

Washington

95.1%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility25.9%

Worse than Avg

Here

25.9%

19.5%

19.9%

Washington

19.1%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility11.3%

Better than Avg

Here

11.3%

14.4%

17.5%

Washington

14.3%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility93.4%

Better than Avg

Here

93.4%

79.8%

68.7%

Washington

79.7%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility93.8%

Better than Avg

Here

93.8%

81.8%

69.2%

Washington

83.5%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

1.6%

1.4%

Washington

1.1%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies

Well below state avg (10.1)

9 complaint-triggered

Families have repeatedly filed complaints about nutrition services, with issues recurring over multiple years including inadequate dietary staffing, poor meal timing, and food safety problems. The facility shows a concerning pattern of fire safety and building maintenance deficiencies across numerous inspections, alongside ongoing problems with resident rights and maintaining a clean environment. While all issues are reported as corrected, the persistent nature of complaints and recurring safety problems suggests systemic challenges that families should investigate during visits.

Dec 3, 2025Complaint1 finding

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Apr 11, 2025Routine8 findings

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0575Minimal · WidespreadCorrected

Resident Rights Deficiencies

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

Apr 11, 2025Complaint1 finding

0812Potential for harm · WidespreadCorrected