Harmonycrest Personal Care Services LLC

The home failed to report a resident fall and subsequent hospitalization to the Department's regional office within the required 24-hour timeframe.

The home failed to secure immediate medical evaluation for a resident experiencing excruciating pain following a fall.

A resident's medical evaluation was not completed using the Department's current standardized form.

Resident assessments were not fully completed, specifically leaving supervision and medication determination boxes blank.

A resident hit another resident in the head with their hand, causing the victim to feel fearful.

The preadmission form for a resident was missing information regarding supervision needs and medication self-administration.

The resident's support plan failed to indicate the resident's ability to self-administer medications.

Incidents involving suspected resident abuse and inappropriate sexual contact were not reported to the Adult Protective Services immediately.

The home failed to use positive interventions to address a resident's dangerous, hostile, and verbally abusive behaviors.

Incidents involving resident behaviors and a fire department response due to smoking were not reported to the Department's regional office within 24 hours.

The support plan for Resident 1 failed to document the frequency and responsibility for monitoring complications of Peripheral Vascular Disease and Diabetic retinopathy.

The home's Licensing Inspection Summary dated 06/25/2024 was not posted in a conspicuous and public place.

The emergency preparedness plan was not posted in a public and conspicuous area in the home.

The designated outdoor smoking area contained at least 15 cigarette butts lying on the ground.

The Influenza Awareness Act poster was not posted in the facility as required.

A direct care staff person did not receive required annual training in several areas including medication self-administration and infection control for the 2022 training year.

The basement ceiling tiles were damaged and collapsed due to a water leak from a first-floor bathroom.

Staff members lacked documented annual training in emergency preparedness, resident rights, and fire safety for the 2022 training year.