Fairlane Gardens Nursing and Rehab at Reading
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 73 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
Above average in PA · Below recommended RN staffing · Chain outperformer · No penalties on record
What this means for your family
This facility shows a concerning trend of inconsistent care, with recent reports highlighting severe issues regarding hygiene and basic patient neglect. While some families report positive rehab experiences, we strongly advise conducting an unannounced visit and speaking directly with current residents' families before making a decision.
Google Reviews
Google Reviews
73 reviews on Google“Fairlane Gardens Nursing and Rehab receives highly polarized feedback, with some families praising the facility for compassionate care and effective communication, while others report severe neglect and unsanitary conditions. Critical reviews frequently cite issues with hygiene, inadequate staffing, and poor responsiveness to basic patient needs, while positive reviews often highlight specific staff members and successful rehab outcomes. Families should be aware of the significant inconsistency in the quality of care reported across different stays.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Effective and responsive management team
- Well-organized rehabilitation therapy services
- Proactive communication with family members
Concerns
- Poor facility hygiene and cleanliness (urine smells, dirty rooms) (mentioned by 10 reviewers)
- Inadequate staffing leading to slow response times (mentioned by 8 reviewers)
- Neglect of basic patient needs (hygiene, soiled diapers, feeding) (mentioned by 7 reviewers)
- Poor quality and unappealing food (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2Could you walk me through your current housekeeping schedule and how you ensure rooms remain clean and odor-free throughout the day?
- 3With the current staffing levels, what is your process for ensuring that residents receive timely assistance with basic hygiene and personal care needs?
- 4I see that rehabilitation services are a strength here; how do you integrate those therapy goals into the resident's daily routine and meal plans?
- 5What steps are you taking to improve the variety and quality of the dining experience to ensure residents are getting the nutrition they enjoy?
- 6In the event of a medical emergency, what is your protocol for notifying family members and ensuring the resident receives immediate care?
Personalized based on this facility's data
Key Review Excerpts
“My sister was there and she was treated with dignity and respect ,during her final days the staff and management team were exceptional!”
“My mother received horrible care at this facility!! All those 5 stars are fake reviews !! No one would truly recommend this place at all that has had family in this facility.”
“If the care givers at Fairlane had not been on top of their game I am sure my wife would not of made it. My experience with Fairlane & their staff has been nothing short of fabulous.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with maintaining a safe, comfortable environment, appearing in both complaint-driven and routine inspections, plus repeated problems with resident assessments and mobility care across multiple surveys. Families have filed complaints about environmental conditions and dietary accommodations for allergies and preferences. While all deficiencies show correction dates, the pattern of repeated violations in environmental safety and care planning suggests ongoing operational challenges that warrant careful consideration during your visit.
Mar 24, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Dec 10, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Aug 14, 2025Routine4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Apr 5, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Jul 12, 2024Routine6
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Federal Penalties
Fine
Mar 24, 2026
$156,310
Ownership & Operations
Who Operates This Facility
Fairlane Gardens Nursing and Rehab at Reading
for profit
Chain Affiliation
Lme Family Holdings
15 facilities nationwide
Chain avg rating: 2.2/5 · Rank 4 of 15
Ownership & Management
Owners
Underscore Holdings LLC
Owner · Organization
Samara Holdings Company LLC
Owner (parent company) · Organization
Strawberry Hill Holdings LLC
Owner (parent company) · Organization
Sebbag, Gabriel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
73 reviews from families & visitors
Official Website
Visit fairlanegardens.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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