Public Google reviewers rate this highly and often mention compassionate and attentive nursing and aide staff. Schedule a visit to confirm the fit.
based on 42 Google reviews
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Public Google reviewers rate Berkshire Commons, Genesis Healthcare highly. Reviewers highlight: compassionate and attentive nursing and aide staff, clean and well-maintained, beautiful facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Berkshire Commons can expect a highly compassionate and attentive staff, with many reviewers specifically praising the admissions team for making transitions smooth and stress-free. The facility is frequently noted for its clean, beautiful, and homey environment that provides a sense of safety for residents. While the vast majority of feedback is overwhelmingly positive, one severe allegation of neglect was addressed by management as likely referring to a separate neighboring facility.
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Key Review Excerpts
“The staff is compassionate, attentive, and genuinely caring. We’re so grateful to have found such a great place for her.”
“The facility has a wonderful homey feel, is incredibly clean, and you are greeted by a smiling and friendly staff at every corner.”
“They treated my father like family and couldn’t have been any more welcoming. Everyone was kind and professional.”
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2026, Berkshire Commons, Genesis Healthcare underwent 68 inspections, resulting in 29 clean reports and 89 recorded violations. Findings from these inspections included issues regarding fire safety protocols, documentation accuracy, staff training, and facility maintenance.
Staff medication training records contained discrepancies between the training completion date and the practicum date.
A narcotic medication for a discharged resident was not documented or secured, and was later found to be missing.
The home failed to safeguard a resident's property when a staff member used a resident's credit card for unauthorized purchases.
The resident-home contract was not signed by the resident.
Neither the resident nor their designated person were involved in the development of the initial support plan.
The resident-home contract was not signed by the resident, and the facility failed to note attempts to obtain the signature.
There was no documentation indicating that the resident did not object to their admission to the Secured Dementia Care Unit.
The resident's record lacked documentation of healthcare services provided by visiting nurses or home health agencies.
A staff person admitted to accepting and cashing a check presented as a Christmas gift from a resident.
Annual medical evaluations for certain residents were missing the required completion of the medical professional section.
The home failed to report several incidents of missed medications and unavailable glucometer test strips to the Department within the required 24-hour timeframe.
The home failed to follow prescriber orders due to medications and necessary supplies, such as glucometer strips, not being available in the home.
The home failed to implement proper procedures for medication availability, specifically regarding glucometer test strips and the faxing of prescriptions to the pharmacy.
A medication error was not immediately reported to the resident's legal guardian.
The home failed to report a medication incident to the Department within the required 24-hour timeframe.
The home failed to follow the prescriber's directions regarding the administration of prescribed medication.
A resident was not administered five prescribed doses of blood clot prevention medication because the medication was unavailable in the home.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Privacy coding was not omitted from previous License Inspection Summaries posted at the front desk.
A resident's enabler bar was found not properly secured to the bed.
A direct care staff person did not receive required annual training topics for the 2024 training year.
A staff person did not receive annual training in areas including emergency preparedness, resident rights, and falls prevention.
On 7/26/25 and 7/27/25, no staff members trained in first aid, CPR, or obstructed airway techniques were present in the home.
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