Assisted Living · Hershey, PA
75 East Canal Street, Hershey, PA 17033
About this listing
Catalog updated Aug 3, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 129 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Harmony at Hershey highly. Reviewers highlight: compassionate and attentive care staff, engaging and diverse activity programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise Harmony at Hershey for its compassionate, professional staff and its vibrant, engaging activity programs that help residents thrive. While many residents enjoy the clean, hotel-like atmosphere, some recent feedback indicates concerns regarding inconsistent meal quality and potential staffing shortages affecting service.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
The vast majority of reviewers describe the staff as caring, professional, and highly attentive.
While some families feel well-informed by directors, others have reported significant delays in receiving return calls.
Multiple reviewers explicitly mention that the facility is clean and well-maintained.
While some residents find meals delicious and seasonal, others have reported recent declines in quality and missing menu items.
Reviewers consistently praise the 'stellar' and 'amazing' variety of daily activities and entertainment.
Families of memory care residents report high levels of satisfaction with the specialized care and environment.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 31 analyzed
This facility responds to some reviews.
Key Review Excerpts
“Our family has been searching for a senior living facility for mom where she would be safe, happy and surrounded by family. Harmony at Hershey has provided all of that and more.”
“The staff at Harmony has been wonderful! Since my mother moved in they have been attentive, kind and understanding with my mom who has Dementia. The Memory Care unit is lovely and cozy.”
“I tell everyone I feel like I 'm on vacation on a cruise ship without water. Meals are prepared for me and my apartment is cleaned weekly.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Harmony at Hershey underwent 11 inspections, resulting in 3 clean reports and 24 recorded violations. The inspection history includes findings related to staffing requirements, medication management, documentation accuracy, and resident care protocols.
The resident's assessment and support plan failed to document necessary assistance with transferring.
A toilet in a resident room was observed to be soiled on the seat and inside the bowl.
Resident assessments were not updated to reflect significant changes in dietary needs and physician-ordered diagnoses.
A resident's current medical evaluation did not include their special health or dietary needs.
During specific periods in late November, there was insufficient staff trained in first aid and CPR present to meet the requirement of one person per 50 residents.
A resident's bed had an enabler bar installed with an uncovered opening measuring 9" x 10".
Multiple incidents of resident-on-resident physical altercations and reports of staff using rough, degrading, and painful handling techniques during care.
The personal care home failed to post the current license, the current license inspection summary, and a copy of the regulations in a conspicuous and public place.
No deficiencies are reported in this inspection record.
A large trash can containing soiled briefs, clothing, and bed pads was observed at the entrance of the dining room.
A resident's March 2023 medication administration record did not include the required diagnosis or purpose for a prescribed medication.
A resident's bed rail was not securely attached to the bed, presenting a possible entrapment risk.
The home failed to report an incident where a resident eloped from the Secure Care Dementia Unit to the Department within 24 hours.
A resident's support plan was not updated to reflect recent falls and a hospital visit.
Two incidents involving resident injury and hospitalization were not reported to the Department within 24 hours.
Medication bubble packs were found torn and taped, leaving pills exposed.
Expired medication (DT 170 count) was found in the facility with an expiration date of 10/22.
The facility failed to arrange for required speech therapy and swallow evaluations, resulting in a resident choking and developing aspiration pneumonia.
Multiple direct care staff members provided unsupervised ADL services before successfully completing the required Department-approved training and competency test.
A trash receptacle in a resident's shared bathroom was not covered, failing to prevent potential penetration by insects or rodents.
Two direct care staff members were found to lack a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
Hershey Operations LLC
for profit
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75 East Canal Street, Hershey, PA 17033
Confirm current status with the state licensing agency.
Google Maps
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Google Reviews
39 reviews from families & visitors
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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