Kadima Rehabilitation & Nursing at Palmyra
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 34 Google reviews
Watch Kadima Rehabilitation & Nursing at Palmyra
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (28 vs median 8.0)
- High staff turnover (100%)
- High RN turnover (100%)
Bottom 25% in PA · Meets national RN staffing standard · Very high staff turnover · Worst in KADIMA HEALTHCARE GROUP chain · $47,514 in fines · Special Focus Facility (CMS)
What this means for your family
This facility has received multiple, serious reports of patient neglect, unsanitary conditions, and unprofessional conduct. We strongly advise families to look elsewhere or, if necessary, to conduct unannounced visits and maintain a constant, daily presence to monitor the safety and hygiene of your loved one.
Google Reviews
Google Reviews
34 reviews on Google“KADIMA REHABILITATION & NURSING AT PALMYRA faces severe and consistent criticism regarding patient neglect, hygiene, and communication. While a minority of reviewers report positive experiences with individual staff members, the facility is frequently cited for failing to answer call bells, poor sanitation, and inadequate medical oversight. Families considering this facility should be aware of multiple reports alleging serious lapses in basic care and professional conduct.”
Quality Themes
Tap a score for detailsStrengths
- Select attentive and caring individual staff members
- Occasional organized activities like picnics and therapy dog visits
- Professional and accommodating social work staff
Concerns
- Neglect and failure to respond to call bells (mentioned by 6 reviewers)
- Poor hygiene and unsanitary conditions (mentioned by 5 reviewers)
- Inadequate or delayed medical care/medication (mentioned by 4 reviewers)
- Understaffing and unprofessional staff behavior (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1How do you ensure that call bells are answered promptly, especially during busy shifts or overnight?
- 2What specific steps are being taken to improve the cleanliness and hygiene of the resident rooms and common areas?
- 3Can you walk me through your process for managing medications and ensuring they are administered accurately and on time?
- 4I noticed some mentions of great social work staff; how does your team help residents stay connected with their families and the community?
- 5What kind of daily activities or special events, like therapy dog visits or outings, are currently available for residents?
- 6How does the nursing team communicate important changes in a resident's health status to the family members?
Personalized based on this facility's data
Key Review Excerpts
“The employees literally stole from my mother within an hour of her passing. From when I received the call that my mother passed until I got there (45 minutes) employees stole her purse and her iPad.”
“Facility is extremely dirty!! Broken blinds, windows can not open which is a city code/fire violation. Bathrooms un kept even to the point human body waste is left in it.”
“They took 2 days to give her, her insulin, they took forever to answer the call bells. They real don't have enough staff or passionate people.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with 68 deficiencies across 13 surveys, including multiple complaint-triggered inspections where families filed reports. The most recurring issues involve nutrition and dietary services, resident rights, and quality of care including wound care and treatment planning. While all violations show correction dates, the facility continues experiencing new deficiencies in the same areas, particularly around staffing disclosure, dietary operations, and maintaining resident dignity, suggesting ongoing operational challenges.
Mar 5, 2026Routine11
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Mar 5, 2026Complaint1
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Feb 4, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jul 3, 2025Routine25
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 30, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Apr 4, 2025Complaint1
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Federal Penalties
Fine
Jul 3, 2025
$30,884
Payment Denial
Jul 3, 2025
20-day denial
Ownership & Operations
Who Operates This Facility
Kadima Rehabilitation & Nursing at Palmyra
for profit
Chain Affiliation
Kadima Healthcare Group
15 facilities nationwide
Chain avg rating: 1.8/5 · Rank 8 of 14 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit kadimahealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Lebanon Valley Brethren Home
1.5 miAssisted Living · Palmyra, PA
Lebanon Valley Brethren Home
1.5 miNursing Home · Palmyra, PA
Columbia Cottage-Hershey, LLC
2.3 miAssisted Living · Palmyra, PA
Traditions of Hershey
2.4 miAssisted Living · Palmyra, PA
Kadima Rehabilitation & Nursing at Campbelltown
2.5 miNursing Home · Palmyra, PA
Country Meadows of Hershey
4.2 miAssisted Living · Hershey, PA